Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location7.8
Amenities6.4
Service7.4
Cleanliness8.2
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All reviews(41)
Positive reviews(34)
Reviews with photos/video(17)
Amenities were average(8)
Friendly host(8)
Great location(8)
Great value for money(5)
Negative reviews(7)
Guest User
Economy Single Room
Stayed in Mar 2025
Business traveler
10 review
7.0/10
Posted on Apr 23, 2025
I chose this hotel as I have stayed on other visits to Cologne. Very disappointed to find my room had no suitable curtains to cover the window. No electricity in half of the room so I used an extension cable I borrowed from reception. The bathroom was partially renovated but had bare cables coming from the wall.
I approached reception concerning the problems and was promised my room would be changed the following morning. I approached reception in the morning to be told they would not change my room. This was due to other complaints and guests having to move to a sister hotel.
Clearly, this hotel is undergoing refurbishment. However, unfinished rooms should not be let.
I have asked for a refund and fully expect a suitable response from the manager. This hotel used to be very good. What has gone wrong???
Guest User
Standard Room
Stayed in Jun 2024
Traveling with friends
2 review
7.5/10
Posted on Jul 14, 2024
Stay was ok but even for 3* I found various factors very upsetting;
#1. Stairwell main fire escape ALL doors were wedged open!! Is this legal?!
#2. Entering the room my first impression as a stained seemingly worn out carpet looking disgusting!!
#3. Using the toilet I found I could not close the door because the toilet IS IN THE WAY!!! *******!!!
#4. The safe for my keys, money and passport was BROKEN and impossible to use - no handle, no batteries. This gave me a worried feeling throughout my stay!!!
#5. THE TELEVISION DID NOT WORK - and it seems HASNT WORKED FOR WEEKS!! Outrageous and in breach of your contract.
#6. A small but simple point to correct - a missing bedside lamp shade.
#7. Finally just a point of service with the lady serving breakfast noisily clipclooping about in her shoes as well as being surly and noisy with serving and clearing breakfast
Please find relevant photos attached!
I now expect some compensation for the lack of a tv nor safe
6/8
Anonymous User
Family Room
Stayed in May 2024
Family
24 review
8.0/10
Very Good
Posted on Jun 16, 2024
Water at the shower clogged. Had to wait around 10mins before the next person could use it.
I booked a family room, and I think have very little family room available. So, we were assigned to stay at Level 5. Somehow, the lift is only upto Level 3. We all had to carry out heavy luggages up the spiral staircase.
Staff was quite friendly.
Khaliun Ganbat
Standard Room
Stayed in Sep 2024
Traveling with friends
4 review
9.0/10
Great
Posted on Oct 22, 2024
Breakfast was very good and of course with location
Jefferson Anderson
Standard Room
Stayed in May 2024
Couple
7 review
8.5/10
Very Good
Posted on Jun 13, 2024
Nice location and great environment, no noise and decent breakfast
Maralmaa
Standard Room
Stayed in Jun 2023
Couple
6 review
9.0/10
Great
Posted on Jul 19, 2023
Very clean and good breakfast. I recommended other people 💯
Guest User
Standard Room
Stayed in Dec 2022
Solo traveler
5 review
10/10
Outstanding
Posted on Jan 5, 2023
I am speechless and wowed the hotel was built in 1264 and is in the most prime location with such good breakfast
xixi/cc
Economy Single Room
Stayed in Apr 2025
Solo traveler
3 review
9.2/10
Great
Posted on May 9, 2025
I was a little worried about this hotel after reading the reviews at first, but I put up with it because it's relatively cheap for a single room. The location is OK, one bus stop to the cathedral, and it's easier to find on the roadside. Of course, it's a bit noisy when sleeping near the roadside, and the soundproofing is average (you can hear noises in the corridor). The bed is still a little unclean, the mattress is very soft, and the service of the front desk girl is good when I check in. There is no water boiler in the room, so you have to buy mineral water to drink. The hotel breakfast is also OK, buffet style, relatively rich, and I think it's worth the price
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Jingyaya
Queen Room
Stayed in Nov 2024
Business traveler
129 review
9.5/10
Amazing
Posted on Dec 20, 2024
No matter how many stars a hotel in Cologne has, the beds are always small, the elevators are small, and the breakfast is the same: bread, cheese, and salad.
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Guest User
Standard Room
Stayed in Apr 2025
Family
2 review
4.5/10
Posted on May 12, 2025
Bad experience. The receptionists are all unfriendly, they seem to be bothered by you, and they don't even answer when you say goodbye... Breakfast was a complete disaster, coffee tasted like crap, very little variety, only bread and very little cold cuts and apples, oh and yogurt... I won't be back.
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vel aba
Standard Room
Stayed in Mar 2025
Family
1 review
6.5/10
Posted on May 1, 2025
So for the money, it's OK. But the carpet is showing its age and is starting to get a bit dirty. You shouldn't expect much for this price range. It's OK for sleeping and one night's sleep.
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Queen Room
Stayed in Mar 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 25, 2025
The room was clean and nice. The breakfast was rich. I liked it very much.
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Guest User
Queen Room
Stayed in Dec 2024
Couple
1 review
3.5/10
Posted on Jan 28, 2025
I have to say that the hotel was only suitable for sleeping. However, I wouldn't stay there any longer.
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Benbenlv6487
Standard Room
Stayed in Oct 2024
Business traveler
14 review
10/10
Outstanding
Posted on Nov 18, 2024
It is about a 12-minute walk from Cologne Cathedral and Cologne Main Train Station. The price is affordable, the rooms are small but well-equipped, quiet, elegant and stylish. It is worth recommending!
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Anonymous User
Queen Room
Stayed in Feb 2024
Traveling with friends
12 review
8.0/10
Very Good
Posted on Mar 28, 2024
The location is very good, only 15 minutes to Cologne Cathedral and the train station. The staff is also very friendly. A very good choice for traveling alone and with friends.