Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.2
Amenities8.4
Service8.3
Cleanliness8.2
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All reviews(105)
Positive reviews(6)
Reviews with photos/video(2)
Guest User
King Room
Stayed in Feb 2023
Couple
1 review
10/10
Outstanding
Posted on Mar 20, 2023
It was great! Within walking distance to all our activities. The parking was a little steep at 39$ for the night plus tipping. But the hotel was clean. Staff were friendly. Would definately stay here again.
jennylinda
Two Queen Room
Stayed in Apr 2024
Traveling with friends
111 review
10/10
Outstanding
Posted on May 14, 2024
The service is very friendly and it is very convenient to walk to the Rocket Stadium in about 10 minutes. The parking lot at the hotel is too expensive. I parked in a parking lot 6 minutes away from the hotel for only $3 a night. When I returned to the hotel at night, I had to swipe my card to enter the lobby door, which made me feel safe. The window of the room I stayed in faced the church. There was a scheduled bell in the morning, which would affect my sleep. The hotel lobby provides 24-hour coffee.
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Wen ping
King Room
Stayed in May 2023
Family
6 review
9.0/10
Great
Posted on Jun 22, 2023
We came to Cleveland by train. Arrival time is still early. I wanted to temporarily store my luggage. We checked in again in the afternoon. We were checked in directly at the counter and received breakfast. Service beyond imagination. It's so sweet.
The hotel is in an excellent location. In downtown Cleveland, you can visit all eight major attractions on foot in almost one day. Opposite is the cathedral. 10 minutes walk to Rock and Roll Hall of Fame
The breakfast room manager's service is great. Be at your side. Whatever is missing, make up for it immediately. It feels like every guest leaves home in high spirits.