Search Your Wisconsin Dells Hotels

I stayed here with a bus tour and initially I thought the exterior of the place looked like something out of a horror film (flaking paint, overgrown shrubs, tall weeds everywhere.) To be fair, it was also dark out and raining heavily when we arrived. The interior halls did not inspire confidence either -- they looked like they hadn't been vacuumed in weeks and there was obvious wear and tear to the walls. Then I got to my room. It was freezing. Others in the group complained of the same thing or of other problems with their rooms. So why the favorable review? When we got back from supper, the heat was fixed. And I found the room was actually pretty well updated -- it appeared to have new flooring, fresh paint and curtains, clean linens and plenty of clean towels. Some of the furniture was a little dated but everything looked clean except for the slightly dusty clock radio which looked like it had seen better days. The indoor water park was not open during our midweek stay but I think most of us were only interested in a clean place to crash for the night. Breakfast was decent -- there were a few selections of fresh fruit, muffins, yogurt, coffee, English muffins, and granola bars. Since I stayed with a tour I don't know what the price was but I suspect it was really reasonable. For a better initial impression they should at least **** and tidy up the areas around the sign and main entrance, maybe set out some pots of flowers to show guests they're working on the appearance. And vacuum the halls. Just a little effort tidying the areas that people initially see would go a long way to assuring guests that they will have a pleasant room awaiting them.

That was the second time we stayed and service is still as awesome as ever with the service but the continental breakfast is not so good, the bread are stale and the orange juice taste old ( bad) . Other than the breakfast , the room was clean, the bed was nice. The bathroom was clean

We had a good time with a very bad start. First, the negative: beware that the hotel will charge you an extra fee when you get there! I was charged an additional $86 ”resort fee” when I arrived, and the guy next to me in line had an additional $540! Expect this hidden fee that they don't tell you about. Other than that we had a mostly positive experience. Most staff were very friendly (minus one lady working the water slides who wasn't very nice). The rooms were clean, nice, and big, with a few very small problems (a handle on the sink broken off, but still usable, and a partially broken switch for the fan in the bathroom which was also still usable). I put trash outside our room to be thrown out, and a day later when we left it still hadn't been removed. Overall the hotel is nice and the water park was a lot of fun, but the extra fees right when I arrived soured me on the experience.