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Cozy, friendly, welcoming, comfortable. Thank you Maine Evergreen Hotel for taking care of my elderly parents during the last power outage in Waterville! They loved staying with you and you were so beyond accommodating to them, making them feel safe and warm. So appreciative!

From the moment I arrived I felt welcomed and cared for. It seems that every single employee wanted me to have a memorable and satisfying experience. While perhaps not the most up to date facility, the Senator has character, and comfort. I stayed in the king size suite. Very very spacious, fireplace, jacuzzi type bath, separate room with seating, desk, frig, microwave, etc. Bed was very comfortable! The spa had such a welcome, calm feeling. My massage was amazing and the mineral pool was awesome! It is all glass enclosed, so the outside is sort of inside with you. The water was at a lovely 83-84 degrees - coming out my skin felt like silk, truly! I love to swim and this pool made my visit exceptional. It snowed while I was there and what a feeling that was to see the snow coming down while in that warm water. I also really liked the blue sky and clouds painted on the ceiling. Sometimes it seemed the clouds were moving.... Go figure... I enjoyed a great breakfast of homemade hash benedict and perfect coffee. Had to leave early to get home before the snow got more serious. But I will definitely return to swim, and to experience more of the spa's offerings. This was a lovely one day get away.

I'm beginning to deeply appreciate Hampton Inns due to the predictable experience across many properties. This property is lovely, quiet, very friendly and professional staff, clean property, excellent bedding and AC/Heating. Breakfast was a step above other free breakfasts given to the wafflemaker, gluten free bread, and omelettes. Highly recommend this property. We did not notice the floors transfer movement to the unit below so you may want to opt for the top floor for even more quiet.

Really enjoyed our quick 1 night stay here whilst on a road trip. Room was big, clean and bright. Area felt safe and easy access to nearby places. Would visit again if in the area. Staff were polite, check in and out was quick and efficient. Price was good. Ample free parking.

In the nearby area of all services.For the price was correct !

We needed a clean and comfortable hotel to stay in for one night after we attended a wedding. The only place we could find at a decent price was this hotel. I was a little worried based on other reviews, but it turned out totally fine! Our check-in was easy. I agree with the other reviews that the hallways have a scent, but it wasn't awful and I could live with it since the room itself did not have an odor. We had a second floor room with two beds. The room was very clean when we arrived. I checked for bugs, dirt, wet floors, and stray hairs and found none, so that was good. The mini fridge was a good size and had a freezer which I loved because we had several large ice packs that needed to be refrozen and they all fit. The beds were fairly comfortable and I slept well. The shower pressure was nice and the tub/shower felt spacious. The sink/mirror area didn't have a ton of counter space and was located in the bathroom, but it was fine. My husband went to check out the breakfast and he said it was cereal and packaged mini muffins. We passed on that. Overall, I would stay here again and feel good knowing that I was getting clean/safe hotel.

I stay at this hotel when traveling for work. The hotel is close to stores,restaurants and highway. I like staying here the staff is always very friendly

This hotel is disgusting and the management is even worse. Me and my niece were saying here she is only 10. We were in the vending machine area when some crazy person starts coming out yelling at us so of course im going to tell her to stfu and stop talking to me like that in front of a child and calm down... After she goes to her room youd think its over.... no when I go to complain she opens her door yet is still inside cause she is scared to come out and is accusing me or us of harrasing her and bothering her because we walked by her door! At this point Im pissed so I tell her shes crazy and needs to mind her business she threatened to call the police and the worker comes up and did nothing to calm the situation she gets me almost kicked out making up lies because shes a paranoid junkie. mind you she has a two yr old in the room this whole time. So of course Im going to get mad at being provoked. I was minding my business when someone starts somthing for no reason. She was clearly living at that hotel it seemed because the next day the workers just blindly believed her over me without even listening to what really happened. She approached me and my niece first and started everything when she realized I wasnt someone to mess with she then played the victim and they believed everything she said. Not good business at ALL and shes lucky is all I gotta say because your hotel seems to protect scumbags who sart drama and not actual potential costumers just wanting a drama free stay and have fun. And its funny you can reply Julia But yet you cant respond on here but cant respond or do anything about these situations. And I have to say your workers need retraining ! They are rude and treated me like I was lying just beccause she lied and made up stories about me. I was also a guest there should be no believeing one person or the other. I actually wanted a refund for the experience I had to go though and no one ever contacted me back or cared to. If you want people to be happy with your hotel service and not have potential law suits on your hands then I suggest hiring competent staff and getting rid of some of the shady drifters / crazy ppl who stay at your hotel.