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My stay was disgusting and the receptionist (manager) was rude, mean, dismissive and argumentative. She has no empathy, doesn't care, she acted like I was inconveniencing her by just checking in and checking out. She would stare at me with utter distain. No ounce of customer service skills. Then had the audacity to call me rude and told me to get people skills. I was merely reacting to her being nasty and my taking money. She has no professionalism what so ever constantly acts like she is annoyed. She acted like she owned me and was trying to be my mummy She yelled at me and stole my money. The accommodation is disgusting, I dont even know where to start Upon arrival I thought there was no one there, I was left standing there. I didn't realise the receptionist was in the office ignoring me until a lady with a duffle bag went into the office and I asked the lady if someone was there to which she said yes. So I went to pop head in to say hello and the receptionist set on me growling at me and being nasty telling me to get and go away. She was rude and treated me like a criminal during check in. The room was impossible to find but I found it eventually. She heartless and inconsiderate. It's not a hotel it's a hostel Upon check out the receptionist acted like she was pissed off that I wanted to check out. She growled me because I touched the reception desk, there was some old tape hanging off and I kinda played with it and she just kept growling me and yelling at me saying I was ripping it when I wasn't and she wouldn't let me speak or shut up. I had to yell over her to check me out. She refused to give my money back because there was a hair dye transfer from me bright red hair on a towel. I explained the dye is water soluble and it will wash out. Never mind that my makeup and mascara were on the towels. She staring yelling at me and would only give me 80 dollars in the end. She only gave it to me because I argued with her she was going to take the whole 100. I had folded the towels, emptied the rubbish wipes the floors. She had to unfold the towels like literally look through a customer's washing. She was looking for a reason not to give my money back. When I was trying to explain the room situation she yelled at me and talked over me I was just trying to have a discussion about the issues with the accommodation and she yelled at me and growled at me for not complaining sooner. I can actually raise an issue whenever I please. The fridge leaked in the middle of the night and I used a towel to clean that up. Out of courtesy I placed a towel on a pillow to sleep to avoid hair dye transfer. The room was gross the shared toilet and bathroom were gross there was urine on the underside of the toilets. The shared kitchen area was gross There's like a ventilation system above the bed covered with dust, grime and build up which fell on me and the bed so I pulled it away. No mirrors! The draws and furniture are so old and tatty and smell bad.

A very noisy hotel, bring ear plugs. We had a comfortable room with a clean bathroom and a fabulous church view. The rooftop bar was an added bonus. The location is great, but the single glazed windows and thin walls/door lets it down as there are a lot of late night party going people in this area who like to sing and shout at each other through out the night.

The Cambridge is a hotel that shows its age, with its threadbare carpets and a 'cage' style lift. The long, dingy corridor on our floor reminded me of the 1930s hotel in Barton Fink. That said, the place still has some old-world charm, aided by a pretty convenient location and excellent wifi. Our room was a bit of a tight squeeze, dominated by a king-size bed when a queen-size would have done. Bathroom was OK bar the skinniest hand basin I think I have ever seen. For those interested in self-catering, there is an excellent backpacker kitchen, clean and well equipped.

The city of Wellington is not prosperous, and there are some old ones. This hotel is not a city center, so walking around Wellington is a bit of a hassle; driving around, downtown parking is expensive. The hotel facilities are also relatively old, all on the first floor, broken, so that I have a little worried about the health. In short, the hotel is generally, the price is not very high.

We were 3 adults + 1 child (10) in a family room with view to the street and we liked it very much. The room was clean and spacious with a small kitchen, which we however didn't use as we had breakfast included in the price. The breakfast was a fantastic buffet with everything that one could ask for. All in all we had a fantastic stay!

Location location location! Absolutely fantastic central location. Blink and you’ll miss it… we must’ve driven past 3 times before spotting it. Two bedroomed apartment, although a bit tired it certainly does the job. Beds are very comfy, bedding is what you can expect from a good 4 star hotel. Great to have a washing machine and dryer combo (especially with kids). The only not so great thing is the older dishwasher, passed its date of usage. It leaves residual on the glasses and cups. KC takeaway was the best Asian food I’ve had in a while!

The location of the hotel is very good, in the city center, next to the Parliament Building, not far from the ferry, the room is spacious and clean, with kitchen facilities similar to an apartment, very suitable for family travel. The breakfast has fewer types than Hilton, but the quality is okay, 35nzd is half price for a child (my family is 3 and a half years old), and the hotel helps with parking for 40nzd, which is still very convenient. After all, the hotels in Wellington are basically not easy to park, after all, the city center is very expensive. The view from the room is good, there is a green area outside the window, which is the local cemetery (the locals don't mind these, it's very similar to Japan), and I personally don't think it matters, after all, the environment is very good.

This was the greatest hotel I have ever stayed in. I'm over 'same same' hotels and marvelled at the grandness of the Wellesley. Of course, you can get 'grand' at lots of places but none have the class, history and location of this place. It was especially enjoyable because I am a Kiwi and value the heritage but I also loved the elegance of the staircase, opulent drapes, the timeless oak panelling, the well-placed wingback chairs, the high ceilings and ornamental plasterwork. On top of this, the hotel is right in the middle of the city, has a (welcome after a cold day) bath and possibly the whitest, fluffiest towels in the history of towels. It was quiet with a marvellously comfortable bed (with chocolates on the pillows no less). The staff were gracious and clearly have high expectations of cleanliness as it was spotless.

We had a wonderful stay and enjoying the great location and convenience of exploring the city. The room is newly renovated, clean and well kept. My daughter had the really delicious gelato as shown in the photo.

Room 302 was a spacious room which included beds for 3 people, a couch and a well equipped kitchenette with a table and 3 chairs to eat at. There was a cupboard for hanging clothes, as well as benches/shelves to put suitcases. The bathroom was a reasonable size with a good shower and full hand basin. Hand soap and body wash were provided. The toilet was clean but the seat could do with being replaced. There was ample off road parking. There were stairs as well as a lift to access the upstairs levels. The location of the motel was excellent for reaching Cuba Street, the waterfront (Te Papa) and Wellington CBD - a 15 min walk. We would happily stay here again.