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****DO. NOT. STAY. HERE.**** Should have paid attention to the reviews. Mass of party guests arriving by 7pm. Full blown wedding reception by 8pm. Went out for dinner and came back to a night club party by 10pm. Just like other reviews stated, this place is obviously an event hosting location first, masquerading as a hotel second. I waited until half past midnight before asking what time the noise would be over because we were being kept awake. I was told 'about another half hour'. The party continued on past 1am and was then followed by a cleaning crew that rattled dishes, clashed bottles together and voices echoed long into the night cleaning up after all the party goers. Still lying awake, I heard the AC in my room turn off somewhere around 2am - the last thing keeping me comfortable. Woke up to grounds keepers mowing lawns promptly at 0800 outside my window that was now open because I had no AC. Aside from the night club outside my window at 1am, the rest of the hotel didn't impress either. I took a swim in the pool which was nice until you looked at the pool bottom and sides with alge uncleaned. The pool deck was abysmal. Empty liquor bottles, pop bottles, and water bottles littered about, sun beds in dissaray, wet towels still laying on deck chairs, dirty ash trays and not a soul to be seen. The pool was cool and refreshing and deep. Nice to swim I guess. Wi-Fi was mediocre. The staff was also peculiar. Check in desk answering the phone in between trying to check us in - rude, no friendly greeting or welcome, asked for a bottle opener for our room and reception didn't want to give us one so told us they needed to open our wine for us instead, told to get wine glasses from the bar but bar attendant looked at me like I had 3 heads when I asked for 2 wine glasses. It's unfortunate, the hotel grounds are quite beautiful and there is a ton of potential. Rooms are small but I found them clean. Bathroom is small but clean. Continental breakfast was acceptable. The BEST part of this story if you're still reading, is at checkout. When I mentioned my dissatisfaction (no one cared to ask how my stay was before asking for payment) the reception didn't even blink an eye. There was ZERO remorse or empathy or literally any physical sign of care. Not even so much as an apology. I mentioned the issues I had and was told repeatedly there was nothing to be done except told to speak to a manager who wasn't available of course. When I asked the reception if all other guests should just be expected to deal with others partying and not having any regard for the time of the evening, I was told 'Yes'. Please Please don't bother staying here. It's just not worth it. Congratulations to the bride and groom, hope your stay was enjoyable - mine wasn't. Wish I could post the video here I took at 1am of your party from my bedroom window. Astonishingly poor stay, avoid avoid avoid.

The great hotel is overrated at 4 stars. Only the lobby was 4 stars. I feel there it should be between two and three stars. It is a functional out of town hotel that serves group tourism or those travelling with their own cars.. They are no restaurants close to the hotel Hindi hotel restaurant itself offered no vegetarian choices beyond the ministrone soup. Proposed hotel they was no electric kettle to make tea. The two elevators are far too insufficient for the guest load and we had to wait several minutes just go up.

Il B&B Palazzi è ubicato nella zona castello vicino al quartiere Rifredi in una zona molto tranquilla non molto lontano dal centro di Firenze raggiungibile con i mezzi in circa 20'. Il B&B è una splendida Villa di famiglia ristrutturata è adibita a struttura ricettiva dal sig. Mario e da suo fratello Alessio. Le camere sono quattro tutte arredate con stile e gusto. Mario e sua cognata due persone splendide e pronte sempre a far due chiacchiere. Presente parcheggio sia esterno che interno, buona la colazione con prodotti freschi. Struttura altamente consigliata soprattutto per chi cerca anche un po' di tranquillità. Grazie di tutto, sicuramente ci ritorneremo. Cristiano, Giuseppe, Federica, Teresa, Vera, Benedetta dalla provincia di Venezia!

If there is a review higher than 5 I’d definitely add it, this is so far the most friendly staff I’ve ever encountered in all Italy, extremely helpful, friendly and very patient. For sure we’ll visit this hotel and we highly recommend it to everyone.

Our stay was two nights. Room 404. Positives: Helpful staff. Good breakfast. Close to the airport - 10 minute cab ride. Comfortable bed. Reasonable weekend rate. Though close to the airport, the room was quiet. Negatives: no one to help with luggage - used a hotel luggage cart to load in and load our out luggage. The room sorely needs redecorating. The floors are scratched. The furniture is damaged - chips and nicks. The bathroom fixtures are worn out - the chrome finish is missing with the underlying brass exposed. To enter the bathtub requires stepping over a 24 inch high tub wall. The room is tired and worn. This hotel was OK for a short stopover on our way home, but would not stay there for an extended period.

this hotel was great, comfy beds… rooms cleaned everyday, beautiful view from our room and all the facilities actually worked (tv/ bathroom/hairdryer/wifi) Allessio and Marisa are a great asset to the hotel the friendliest people ever 🏴󠁧󠁢󠁳󠁣󠁴󠁿 if only they worked at the reception aswell they would make customers feel greatly welcomed with there big smiles and awesome service.

We spent a week at Hotel Miro', gathering our family from Abu Dhabi, Yorkshire and Cyprus in order to scout wedding locations around Tuscany. The hotel is strategically placed near the highway and at a 5 min walk from the railway station (20 min from downtown Florence). A wide, free and guarded, hotel parking is available for travelers. The great staff courtesy was undoubtedly very much appreciated both at the reception and at the breakfast room (Mr Giovanni served our daily unforgettable cappuccinos with the smile and aplomb of a skilled butler!). Rooms are spacious, even for the ones used to ”Dubai standards”, clean, quiet and well kept. A/C worked properly without noise and the free Wi-Fi did its job as expected. Vending machines and a good pool table are in the hall. We didn't try all facilities being busy around; hence we missed the gym. Minor issues have been always fixed promptly by the careful staff and their amazing manager, a profound connoisseur of Tuscan culture, habits and, of course, food! Any advice and suggestion? Just ask Mr Dini! I strongly recommend Hotel Miro' to anyone willing to visit Florence and its surroundings in full relax in a high value-for-money retreat.

Hotel First is situated near the town of Calenzano, Tuscany. It is a 25 minute train ride from Florence. The hotel is a 10 minute walk from the train station, get the Patagione stop not the Calenzano stop or you will be a 30 minute walk from the hotel. Trains are hourly until around 6pm, but not all trains stop there. The hotel bedrooms were very spacious and clean, beds weren't particularly comfortable, but ok. The biggest complaint I had was that they have hung the curtains about 30cm back from the actual window, and whilst looking straight on this is fine, when in bed there is a HUGE gap between the window and the wall which results in you being woken at 5am when the sunlight hits the room. The other issue is that the ground floor rooms do smell quite strongly of cigarette smoke, even though the hotel rooms are all non-smoking, not sure if this is a legacy issue, or whether some people were having crafty cigarettes but it was really noticeable. Hotel breakfast had a lot of choice and we dined twice in the restaurant in the evening which we found to be very good and reasonably priced for a hotel. Hotel staff were very friendly and helpful and understanding of my poor Italian. They nearly all spoke excellent English, which made things easier for us.

Very nice hotel, the staff is very warm and friendly, because I can't download the APP for the room card, I specially changed the physical room card for me, very intimate! Later, I didn't have time to catch the plane in the early morning say goodbye! I put the room card in the glass jar on the reception desk, I hope to see it!