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The service and staff are in good quality and friendly. However, for amenities, it should be much better if there is a wardrobe with hangers to hang more clothes. Plus, if the included breakfast have hash brown and less salty, that would be good. Appreciated that the refill and the moma porridge is fast and good. Will recommend people to stay with it while travelling nearby Preston

We stayed for one night at this hotel and we were recommended by a work colleague. The hotel is set in lovely grounds and although it is a bit old fashioned it was clean everywhere and the staff were welcoming … we stayed in room 15 and we were warm and comfortable.. a bit too warm maybe and we were unable to open the window to cool the room. The breakfast was very good … it was all fresh and served hot. The only negative was a strong smell of sewage in our room which was quite overpowering and seemed to emanate from the bathroom… if we had been staying for longer than one night we would have asked to move rooms but as it was just the one night we didn’t bother. We mentioned it when we gave back the room key and we notice a few other reviews also mention the foul smell so I think the hotel must be aware of the problem

Just got home after staying in The Blue Spruce penthouse apartment here. Cannot fault the apartment. Was a good size lounge kitchen area, bedroom a good size and so was the bathroom with large shower plus freestanding bath. The only problem was the smell when we went into the bedroom. Definitely a cat piss smell...even though it's supposed to be ” no pets” policy. Messaged the owners who said the smell must be coming from outside...it wasn't! They told us they would send someone to change the bedding...not the issue as the bedding was clean! I messaged back telling them this. On returning back in on Saturday evening the smell was just as bad....had to have a fan on and windows open all night. On leaving on Sunday morning I messaged the owners again saying the smell was on the carpet in the corner of the bedroom...definitely a cat piss smell!! Now 3 hours later and no reply from them to say they've been to check it out...or sorry your stay wasn't as enjoyable as we would of hoped. Not the best service. Wouldn't stay again or recommend the place unfortunately as other reviews were good.

Great location, close to the Preston train station, the main street of the fishergate, where you can easily walk. The rooms are large and clean, fully equipped and can be easily eaten. The service attitude is also very good, and the cake that is delivered in the morning is also delicious. recommend!

A hotel with a beautiful rural background, complete facilities, clean and tidy, a little inconvenient is that it is next to the expressway on the outskirts of the city, if you don't have a car, you can only wait for the bus every few minutes. Attached is the window view of the hotel.

It's 12 o'clock, no one is there, you can't get in, you can only wait until 14:00. The apartment hotel is too small. But it's very clean. There are no cooking utensils in the kitchen.

We just tried to make the booking on 22/10/2022 and luckily there were still available rooms. We were pretty in a rush that day as we accidentally got our booking canceled in another hotel (not IHG Hotel) and were planning to visit Blackpool. But it seemed that hotels in Blackpool were quite expensive, being unaffordable for students like us haha. So we decided to look for a hotel in Preston and thankfully we got such a fantastic IHG hotel. The staff was quite nice and friendly. We asked for a toothbrush in the morning of the second day and just received it immediately from reception after the call. Positive impression. We did not use many of the facilities, as we just had a buffet (British breakfast) at the second day in the morning. Food is delicious and healthier food and green vegetables were also provided. Really appreciate it as a person who really loves eating vegetables more than meat haha.