Steigenberger Chongqing

Steigenberger Chongqing Reviews

Steigenberger Chongqing

No.18-2 Wenguang Avenue, Shapingba District, Chongqing, ChinaSee Hotel Details
Steigenberger Chongqing
Steigenberger ChongqingSteigenberger ChongqingSteigenberger Chongqing
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1 night

Guest Reviews

9.6/10
Excellent
1660 review
Verified reviews
Location9.7
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(1660)
Positive reviews(1639)
Reviews with photos/video(329)
Classy environment(348)
Perfect for kids(147)
Delicious breakfast(115)
Great swimming pool(42)
Garden view(33)
Delicious buffet(28)
Has play area for children(15)
Negative reviews(21)
Guest User
Special Room
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on Jun 14, 2025
Great value for money! Peaceful and away from the bustling city
Response from Property: 尊敬的賓客，非常高興您選擇重慶施柏閣酒店。感謝您對酒店的滿分好評， 我們一直致力於為賓客提供熱情周到的服務。體驗非凡奢華時刻，探索生活精彩瞬間，更多驚喜寵粉，敬請關注“重慶施柏閣酒店羣”官方微信公眾號。
EAB
Deluxe King Room Lake View
Stayed in Mar 2025
Couple
2 review
10/10
Outstanding
Posted on Apr 10, 2025
The room was very spacious and comfortable with a big balcony. The staff were all very friendly and helpful. The buffet breakfast had lots of options. I would happily stay again.
Response from Property: Dear guest, we are very glad that you have chosen Chongqing Shibo Hotel. Thank you for your high praise for the hotel. We have been committed to providing guests with warm and thoughtful service. Experience extraordinary luxury moments, explore the wonderful moments of life, and for more surprises and favors, please follow the official WeChat public account of "Chongqing Shibo Hotel Group".
Hau Kan
Deluxe Double Room
Stayed in Sep 2023
Business traveler
11 review
10/10
Outstanding
Posted on Oct 10, 2023
Excellent service and very good environment...will recommend my friends to book this hotel if they come to Chongqing no matter on holiday or business trip...thanks.
Response from Property: Thank you for your affirmation of our hotel service. Looking forward to your next visit.
Dr_Wils
Deluxe Double Room
Stayed in Mar 2024
Traveling with friends
7 review
8.5/10
Very Good
Posted on May 10, 2024
My friends and I enjoyed our stay here.
Response from Property: 尊敬的賓客，感謝您選擇重慶融創施柏閣酒店。非常感謝您對酒店整體的認可，我們倍感榮幸。我們一直致力於為賓客提供熱情周到的服務，酒店除了健身房、游泳池、SPA等康體服務，還有户外草坪的宋潮小院、槳板水上運動可以提供多樣玩耍項目；真誠的期待能再次相聚在湖心島上！
Paul SHE
Deluxe Room (2 Beds)
Stayed in Sep 2023
Traveling with friends
213 review
10/10
Outstanding
Posted on Nov 6, 2023
a wonderful hotel with good service and let the guests can relent and enjoy
Response from Property: Thank you very much for choosing to stay at Steigenberger Chongqing. We look forward to your next visit to hotel.
AlejandroJPeñaGomez
Deluxe Room (2 Beds)
Stayed in Aug 2023
Business traveler
11 review
10/10
Outstanding
Posted on Oct 10, 2023
Very good hotel, to stay there for business, and good services to foreigners
Response from Property: Thank you for your affirmation of our hotel service. Looking forward to your next visit.
Trey
Deluxe Double Room
Stayed in Sep 2023
Solo traveler
30 review
8.5/10
Very Good
Posted on Oct 29, 2023
Rooms are very clean and spacious. Comfortable beds
Response from Property: Thank you very much for choosing to stay at Steigenberger Chongqing. We look forward to your next visit to hotel.
Guest User
Deluxe Double Room
Stayed in Apr 2025
Family
2 review
9.7/10
Amazing
Posted on May 5, 2025
The hotel room is very big. There is a playground on the first floor. You can make an appointment to ride a bicycle. We arrived at the hotel at noon and went to Sunac Mall for lunch. After lunch, we went to Sea World to play. We played until 6 o'clock and then went back to the hotel to ride bicycles. The children liked it very much
Original TextTranslated by Google
Response from Property: Dear guest, we are very glad that you have chosen Chongqing Shibo Hotel. Thank you for your praise for the hotel. We have been committed to providing guests with warm and thoughtful service. Experience extraordinary luxury moments, explore the wonderful moments of life, and for more surprises and favors, please follow the official WeChat public account of "Chongqing Shibo Hotel Group".
Jinjinjiejiebenjin
Superior Suite
Stayed in Apr 2025
Family
14 review
10/10
Outstanding
Posted on May 5, 2025
This is a very cost-effective hotel during holidays. The environment is comfortable, the entertainment facilities are rich and convenient, the restaurant is stylish, and the service is very thoughtful, especially Xiaolan, the housekeeper, who communicates efficiently and is attentive and sincere ❤️
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常高興您選擇重慶施柏閣酒店。感謝您對酒店的滿分好評， 我們一直致力於為賓客提供熱情周到的服務。體驗非凡奢華時刻，探索生活精彩瞬間，更多驚喜寵粉，敬請關注“重慶施柏閣酒店羣”官方微信公眾號。
Selina. Augus
Deluxe Room (2 Beds)
Stayed in Apr 2025
Family
25 review
10/10
Outstanding
Posted on May 3, 2025
Facilities: Complete hardware facilities, high-end atmosphere, luxurious and low-key. Hygiene: Clean and tidy, spotless Environment: The whole environment is good, my children like it very much Service: The service attitude is very good, every employee is very polite
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常高興您選擇重慶施柏閣酒店。感謝您對酒店的滿分好評， 我們一直致力於為賓客提供熱情周到的服務。體驗非凡奢華時刻，探索生活精彩瞬間，更多驚喜寵粉，敬請關注“重慶施柏閣酒店羣”官方微信公眾號。
Guest User
Deluxe King Room Lake View
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 3, 2025
I am quite satisfied with this leisure vacation trip. First of all, the breakfast and the seafood buffet in the evening are very rich and taste good. Second, the hotel has a swimming pool, and you can go for a short swim in the morning and evening. Third, the hotel has an indoor children's playground, where the baby can play for a long time. Fourth, the hotel's environment, sound insulation and sanitary conditions are also very good. Fifth, the hotel provides free tickets to the Sea World and Snow World. The only drawback is that there are only two tickets for the Snow World, and the baby needs to buy a ticket, so we didn't go to the Snow World later. Overall, it is still good, five-star praise👍
Original TextTranslated by Google
6/9
Response from Property: Dear guest, we are very glad that you have chosen Chongqing Shibo Hotel. Thank you for your high praise for the hotel. We have been committed to providing warm and thoughtful service to our guests. Experience extraordinary luxury moments, explore the wonderful moments of life, and more surprises for fans. Please follow the official WeChat public account of "Chongqing Shibo Hotel Group".
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2025
Family
9 review
10/10
Outstanding
Posted on May 5, 2025
It was a very satisfying stay, and the children loved it! The hotel is clean and the service attitude is good. As soon as we checked in, the waiter brought the children's bathrobes, slippers, toothbrushes and other supplies. The children also had a lot of fun in the hotel's heated swimming pool, especially the garlic shrimp and grilled lamb chops in the seafood buffet dinner, which completely let the children let themselves go. The next day, we went to Sunac Yule Town and the waiter sent us to the back door warmly.
Original TextTranslated by Google
Response from Property: Dear guest, we are very glad that you have chosen Chongqing Shibo Hotel. Thank you for your high praise for the hotel. We have been committed to providing warm and thoughtful service to our guests. Experience extraordinary luxury moments, explore the wonderful moments of life, and more surprises for fans. Please follow the official WeChat public account of "Chongqing Shibo Hotel Group".
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2025
Family
10 review
10/10
Outstanding
Posted on May 4, 2025
We had a lot of fun. The night tour of Yule Town was lively. The housekeeper Xiaolan provided good service and specially coordinated two rooms on the same floor. We were very satisfied with the arrangement! The hotel photographer was also great!
Original TextTranslated by Google
Response from Property: Dear guest, we are very glad that you have chosen Chongqing Shibo Hotel. Thank you for your high praise for the hotel. We have been committed to providing warm and thoughtful service to our guests. Experience extraordinary luxury moments, explore the wonderful moments of life, and more surprises for fans. Please follow the official WeChat public account of "Chongqing Shibo Hotel Group".
WU LQ
Deluxe Room (2 Beds)
Stayed in Apr 2025
Other
7 review
9.0/10
Great
Posted on May 3, 2025
Let me start with the good news. The hotel is not in the city, but next to Sunac Town, which is suitable for children to play. The hotel facilities are complete and the service is OK. But the downside is that the hygiene does not meet the hotel's standards. No attention is paid to the dead corners of hygiene. The hotel balcony and roof are full of bugs, bugs, bugs 🐛🐛🐛, and there are also bugs on the balcony lights; in addition, I turned on the electric mosquito coil when I went to bed at night, but I was still bitten by mosquitoes 🦟 and got a lot of bags, especially biting children 😤😤😤
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing Chongqing Shibo Hotel. We are very sorry that we could not provide you with a perfect stay experience during your stay. You mentioned the problem of dead corners, bugs on the balcony roof and lights, and mosquito bites at night. We have conveyed it to the relevant departments to immediately carry out a comprehensive and thorough cleaning of the room and increase the cleaning frequency to prevent similar problems from happening again. The hotel will continue to work hard to improve the professionalism of this service so that guests can feel the warm and considerate high-quality service. Thank you again for sharing, and sincerely look forward to meeting again on the lake island!
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 5, 2025
The room is large and has a balcony, which is very comfortable to live in. The housekeeper Xiaolan is very considerate, contacted in advance, and helped to make restaurant reservations and check the weather for travel. The hotel service staff is also very good. It is very close to Sunac Town and you can take the hotel shuttle bus to get there.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，非常高興您選擇重慶施柏閣酒店。感謝您對酒店的滿分好評， 我們一直致力於為賓客提供熱情周到的服務。體驗非凡奢華時刻，探索生活精彩瞬間，更多驚喜寵粉，敬請關注“重慶施柏閣酒店羣”官方微信公眾號。