Shoyiri-La Hotel (Fairy Mountain Visitor Center) Reviews

Response from Property: 非常感謝您對我們酒店的積極評價與認可！得知您在這裏找到了滿意的休憩之所，我們深感欣慰。您的肯定，尤其是關於房間清潔度、床品的舒適度以及我們服務的細緻入微之處，都是對我們團隊最大的鼓勵和肯定。瞭解到您入住時稍有等待，我們對此表示歉意，同時也很感激您能夠理解，並且因為這份小小的補償——果盤，而感受到了我們的心意。這正是我們希望營造的温馨氛圍，讓每一位賓客都能感受到家的感覺。位置與價格的性價比得到您的認可，這對我們來説至關重要，也是我們不斷努力提升服務品質的動力源泉。期待未來有機會再次為您服務，無論是再次光臨此地，還是探索更多我們的服務亮點，我們都將竭誠以待，為您提供更加貼心、舒適的住宿體驗。再次感謝您的寶貴意見與支持，期待不久的將來再次見到您！祝您旅途愉快，生活美滿！

Response from Property: Thank you very much for your review. We are glad that our hotel location brings you convenience. Being close to the visitor center, you can easily go to the park and enjoy the beautiful natural scenery. Regarding the kitten you mentioned, it is really a little surprise in our hotel. Many guests like it very much. Its existence also adds a warm and fun feeling to the hotel. We are very happy that the interior of the room has been recognized by you. We attach great importance to your opinions on the areas that need improvement on the exterior of the room. We will immediately inspect the external area and develop an improvement plan as needed to enhance the overall aesthetics and comfort. We are always committed to providing guests with the best accommodation experience, and your feedback will help us make continuous progress. Thank you again for your valuable comments. We look forward to bringing you a more pleasant accommodation experience with more complete facilities and services in the future. We look forward to your visit again and give us the opportunity to show you the results of our improvements. I wish you a happy life!

Response from Property: Thank you very much for your affirmation and praise! All our staff are very happy and proud to know that you have a very good experience in our hotel. Your satisfaction is our greatest motivation and pursuit, and it is also the source of our continuous improvement and improvement of service quality. We will continue to work hard to maintain and improve the hotel's service standards to ensure that every guest can enjoy a pleasant and comfortable stay here. Thank you again for your evaluation and support! I look forward to serving you again in the future and bringing you a better stay. I wish you a happy life and all the best

Response from Property: Thank you very much for your affirmation of our room. We are happy to provide you with an accommodation environment with complete basic facilities. Regarding the cleanliness of the chair cushions, we are very sorry for the inconvenience caused to you. We will check and clean it immediately to ensure the hygiene and cleanliness of all rooms. At the same time, we will also strengthen the supervision and training of room cleaning to improve the overall cleaning quality. Your feedback is very important to us. We will take every suggestion seriously and strive to improve and enhance the quality of our service. Thank you again for your support and understanding. We look forward to providing you with a better accommodation experience in the future. I wish you a happy life!

Response from Property: Thank you very much for your positive review of our hotel! All our staff are very happy and proud to know that you are very satisfied with our rooms, location, surrounding dining, barbecue experience, breakfast and staff service. Spacious and clean rooms are always our pursuit, and we are committed to providing guests with a comfortable and clean accommodation environment. We are honored to hear that you have given high praise for this. Convenient location is also a major advantage of our hotel. It is close to the visitor center, which makes it convenient for you to go to various attractions. At the same time, the rich dining options around also provide you with a variety of conveniences for dining. Hearing that you like to barbecue here, we also noticed that the barbecue site is only a 1-minute walk from the hotel, which is an extra surprise! Delicious breakfast is also an aspect that our hotel has always focused on. We strive to provide guests with a rich and diverse breakfast selection to meet the tastes and needs of different guests. We are very pleased to hear that you like our breakfast. The staff is helpful and responsive, which is the service concept that our hotel has always adhered to. We are committed to providing guests with caring and thoughtful services to ensure that every guest can enjoy a pleasant stay here. We are honored to hear that you have given high praise to this. Thank you again for your affirmation and support! We look forward to serving you again in the future and bringing you more wonderful memories. If you have any other needs or suggestions, please feel free to contact us and we will serve you wholeheartedly. I wish you a happy life and a pleasant journey!

Response from Property: 非常感謝您對我們酒店的積極評價！得知您對我們的房間衞生、外觀、前台服務以及寵物等方面都感到非常滿意，我們全體員工都感到非常高興和自豪。房間乾淨、漂亮是我們一直以來的追求，我們致力於為賓客提供一個整潔、美觀的住宿環境。聽到您對此給予了高度評價，我們深感榮幸。前台工作人員友好且英語説得好，這也是我們酒店一直注重的服務細節之一。我們努力培養員工的服務意識和專業技能，以確保每一位賓客都能在這裏享受到貼心、周到的服務。聽到您對此表示滿意，我們感到非常欣慰。您喜歡我們的寵物也讓我們感到非常開心。我們的寵物是酒店的一道亮麗風景線，它們為賓客帶來了歡樂和陪伴。再次感謝您的肯定和支持！我們期待在未來的日子裏，能夠再次為您服務，為您帶來更多美好的回憶。如果您有任何其他需求或建議，請隨時與我們聯繫，我們將竭誠為您服務。祝您生活愉快，旅途愉快！