Candeo Hotels Chino

Candeo Hotels Chino Reviews

Candeo Hotels Chino

2-7 Nakaoki, Chino City, Nagano Prefecture, 391-0000, JapanSee Hotel Details
Candeo Hotels Chino
Candeo Hotels ChinoCandeo Hotels ChinoCandeo Hotels Chino
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1 night

Guest Reviews

7.6/10
Good
103 review
Verified reviews
Location7.7
Amenities7.3
Service7.8
Cleanliness7.6
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All reviews(103)
Positive reviews(17)
Reviews with photos/video(2)
Convenient location(6)
Near shopping area(5)
Negative reviews(3)
Guest User
Queen Room Non Smoking
Stayed in Apr 2025
Couple
2 review
4.0/10
Posted on May 5, 2025
Small and old hotel. Doesn’t clean the room on daily basis. Onsen super small and you got to bring towel from the room. Will not recommend
Patrick Wei Sheng
Double Room 14sqm - Smoking
Stayed in Apr 2024
Couple
5 review
9.0/10
Great
Posted on Jun 2, 2024
lovely hotel with excellent service. has a beautiful spa. but the shower in the room was a little dirty. the breakfast was wonderful though.
Guest User
Corner Compact Room Smoking
Stayed in Jun 2025
Couple
1 review
10/10
Outstanding
Posted on Jul 6, 2025
The front desk staff were very friendly and helpful. The bath was amazing! The single bed was spacious and comfortable.
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Guest User
Queen Room Non Smoking
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on Jun 1, 2025
It was close to the interchange, very clean and easy to use, and the open-air bath with a view was great too.
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愛吃愛喝愛玩
Queen Room Non Smoking
Stayed in Sep 2024
Family
28 review
7.0/10
Posted on Nov 1, 2024
The location of the hotel is very good👍You can walk to Starbucks or shopping malls. There are also many parking spaces, but they are divided into many areas. The only deduction is that the air conditioner cannot be operated and you can only choose to turn it on or off.
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Guest User
Queen Room Non Smoking
Stayed in Dec 2024
Traveling with friends
2 review
9.5/10
Amazing
Posted on Feb 26, 2025
The open-air bath was clean and the view was beautiful. There was a convenience store nearby, which was convenient.
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Ted_wang0615
Queen Room Non Smoking
Stayed in Nov 2024
Business traveler
5 review
10/10
Outstanding
Posted on Dec 16, 2024
It is recommended for business trips. Although the hotel area is smaller than that in China, the business services and breakfast are not inferior to those of domestic super hotels. Facilities: Good Hygiene: Good Service: Good Environment: Good
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Guest User
Double Room 15sqm Non Smoking
Stayed in Oct 2024
Solo traveler
9 review
6.5/10
Posted on Jan 3, 2025
I accidentally reserved a smoking room, but when I quickly informed them on the day, they were happy to accommodate me, which I was impressed with. The room was clean and well-equipped, so I was very satisfied.
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Guest User
Hollywood Twin Room Smoking
Stayed in Aug 2024
Family
3 review
7.5/10
Posted on Sep 23, 2024
The smell of the shower curtain in the bathroom bothered me. There were few electrical outlets, so it was difficult to charge my smartphone. It was impossible to use the outlet next to the entrance door, and the outlet hit the door and couldn't be opened or closed, which I think is a bit strange. The breakfast was very good, but the natto sauce was difficult to open, even for an adult. (My daughter failed and got her clothes dirty.)
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Wu
Hollywood Twin Room Smoking
Stayed in Aug 2024
Couple
1 review
8.5/10
Very Good
Posted on Sep 8, 2024
The ventilation in the unit bath didn't seem to be working, but overall it was a good experience.
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su
Queen Room Non Smoking
Stayed in Oct 2023
Family
2 review
7.0/10
Posted on Nov 24, 2023
Stayed for one night on the way home from home. It's close to the interchange, and there are major supermarkets, restaurants, and convenience stores nearby, so I'm very satisfied. I wanted to stay with one adult and a 3-year-old child, and since I was informed that they could sleep together, I booked a room with a king-sized bed for one adult and a plan that included breakfast. On the day of check-in, I was asked for my child's age, and when I answered, I was told that there would be a charge for a 3-year-old child.I was told that it was fine this time, but please be careful next time*. I made this reservation because it said on this site that it was possible to sleep together, so please explain? . During the check-in process, my child requested to use the restroom, so I temporarily stopped the check-in process and tried again, but the child's breakfast charge was 800 yen, so I had to pay on-site. In the explanation with *, I was not sure whether the warning was about the room or the breakfast fee, which of the children's rates would be charged. I paid extra for breakfast, but I am sorry if there is a discrepancy between the reservation conditions on the site and the local staff's understanding. Inside the hotel, the front desk and common spaces were new and clean, and the large bathing area was clean as well as the changing and bathing areas. However, the room was made in an old-fashioned way, and although it seemed like it had been cleaned, there were still traces of dirt on the carpet. The most disappointing thing was that the air conditioning could not be adjusted. The temperature in the room was high, and even though I used the air conditioner, the temperature did not drop at all. The breakfast was a mix of Japanese and Western style, with many items and was delicious.
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KEN
Queen Room Non Smoking
Stayed in Sep 2023
Business traveler
2 review
9.5/10
Amazing
Posted on Jan 6, 2024
There are izakayas and restaurants within walking distance. The view from the bath is amazing. The room is a standard style but not a problem. The breakfast had a wide variety of options.
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Shengye
Queen Room Non Smoking
Stayed in Jul 2023
Family
1 review
6.5/10
Posted on Aug 14, 2023
The wait time for the elevator was long, probably because it was crowded during the Obon season. I stayed on the seventh floor, but I couldn't connect to Wi-Fi at all. However, the bath on the 12th floor was very nice and well-guarded. The location is good as there are many convenience stores and shops around the hotel.
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TAKAYUKI
Queen Room Non Smoking
Stayed in Oct 2023
Solo traveler
14 review
8.0/10
Very Good
Posted on Nov 28, 2023
Conveniently located near convenience stores
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SNOW
Queen Room Non Smoking
Stayed in Jan 2023
Family
2 review
5.5/10
Posted on Feb 11, 2023
Access is convenient because it is easy to find near the Suwa IC. There were many improvements and dissatisfactions. There is only one elevator, so you have to wait until you feel stressed. No door scope. There is no change machine near the coin laundry on the 12th floor. Even though there are only 3 washing areas in the large public bath, it is not possible to check the usage status in the guest room. (For some reason, you can check the usage status of the coin laundry.) Amenities are scarce. Lotion, etc. has a very strong scent. Only one towel hook. There is no mark to identify your items in the shoe box in the public bath. After removing the snow, I thought that the anti-freezing measures were neglected. There were people who slipped and fell in the part heading to the parking lot immediately after leaving the front desk. The explanation of the required items on the accommodation card at check-in was unkind. There are some points that could be improved with a little consideration, but if there is an opportunity, I would like to use it again.
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