The Heritage Chiang Rai Hotel and Convention Reviews
The Heritage Chiang Rai Hotel and Convention
199 Moo 13, Paholyothin Road, Sansai, Tha Sai, Chiang Rai Province, 57000, ThailandSee Hotel Details
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1 night
Guest Reviews
9.2/10
Great
245 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.2
Amenities8.9
Service9.1
Cleanliness9.4
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All reviews(245)
Positive reviews(244)
Reviews with photos/video(66)
Delicious breakfast(43)
Has an infinity pool(18)
Children's pool available(18)
Clean pool(18)
Great swimming pool(18)
Near shopping area(17)
Convenient for shopping(16)
Delicious buffet(6)
Negative reviews(1)
Anonymous User
Deluxe King Room
Stayed in Jun 2025
Solo traveler
31 review
10/10
Outstanding
Posted on Jul 31, 2025
Nice hotel worth money recommend to stay here will come back next time
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
David Tan
Deluxe King Room
Stayed in May 2025
Traveling with friends
5 review
8.5/10
Very Good
Posted on Jun 23, 2025
Room was clean and tidy. Except no tooth brush and paste. Breakfast is good.
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
Guest User
Deluxe Twin Room
Stayed in Feb 2025
Family
11 review
9.5/10
Amazing
Posted on Mar 8, 2025
Excellent one night stay at Heritage Chiang Rai. Food and service in the restaurant was great and our room was spacious and very comfortable. I can highly recommend staying at the Heritage Hotel whenever in Chiang Tai.
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
Thitirat
Deluxe Twin Room
Stayed in Jan 2025
Family
1 review
9.0/10
Great
Posted on Feb 8, 2025
The hotel is clean, the location is convenient, the staff is polite, and the breakfast offers a variety of options, but the taste needs improvement.
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
Guest User
Deluxe Twin Room
Stayed in Dec 2024
Family
8 review
10/10
Outstanding
Posted on Mar 8, 2025
Very good 👍🏼👍🏼
Big variety of breakfast to choose from.
Nice bed
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
Bayla Vered
Deluxe King Room
Stayed in Nov 2024
Couple
17 review
10/10
Outstanding
Posted on Dec 13, 2024
The Heritage Chiang Rai Hotel and Convention is a fantastic place to stay. The rooms are spacious, and the hotel offers ample parking for cars and motorcycles. Its location near the town center makes it convenient for exploring, yet it remains calm and quiet, perfect for a relaxing stay. The breakfast buffet is delicious and offers great variety, adding excellent value to the overall experience. Definitely worth the money paid for such comfort and quality service!
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
LEANG
Executive Suite King
Stayed in Jan 2025
Business traveler
3 review
10/10
Outstanding
Posted on Feb 15, 2025
The best choice for hotel in Chiang Rai.
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
Guest User
Deluxe King Room
Stayed in Mar 2025
Couple
4 review
10/10
Outstanding
Posted on Apr 13, 2025
Room is good size. Furniture is a little dated but ok. Very clean. Service is very good. Staff are very friendly and always greeted us with a smile. We asked for a high floor and we got it. Much appreciated. Breakfast was included with our room. It was very good with lots of varieties. The pool is very nice and relaxing. Location wise, a big mall is down the road. Clock Tower and night markets are not too far away by car. A good stay. Would recommend.
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
Odd Magnus Venas
Heritage Two Bedroom Suite
Stayed in Feb 2025
Family
7 review
10/10
Outstanding
Posted on Apr 2, 2025
Excelent stay at a very beautiful hotel. Clean, nice rooms, delicious breakfast and very nice staff
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
Marko Lauri Arnold
Deluxe King Room
Stayed in Feb 2025
Couple
20 review
8.5/10
Very Good
Posted on Mar 24, 2025
Near Central Festival shopping center, good value for money 👍
Exellent staff and good service 🙂
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
d4nthet4n
Deluxe King Room
Stayed in Jan 2025
Solo traveler
22 review
5.0/10
Posted on May 6, 2025
Review is being left as a caution - Do NOT use the ATM in the lobby, it eats debit cards for no reason, and the staff will do a Pontius Pilate impression when you complain. Unlike the Siam Bank who came and got my card out, something that was "completely impressively" on the eyes of the immensely wise 20 year olds behind the jump. Noisy Chinese guests abound, dusty adjoining rooms aplenty. Complaints equally, are left to gather dust.
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,We would like to express our sincere "Thank you" for sharing your reviews towards your stay. As the guest experience is our priority, we always put the additional affords in every details to ensure you and your guests get the best of our service elements. We would like to apologize for any inconvenience caused, we'll forward this issue to concerned management team. We are looking forward to welcome you again. Sincerely, The Heritage Chiang Rai Hotel and Convention
Guest User
Deluxe Twin Room
Stayed in May 2025
Business traveler
32 review
9.0/10
Great
Posted on Jul 6, 2025
Good location. Close to airport. Recommended friends to stay
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
Guest User
Premier Hollywood
Stayed in Dec 2024
Couple
1 review
8.0/10
Very Good
Posted on Feb 1, 2025
The bed was very comfortable, the shower also. Big room. Breakfast had good variety of food, not very much for european taste but o.k. There was a lot of noise from a festival outside. The hotel is a little bit old fashioned. Stuff were very nice and helpfull.
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
nmcy
Deluxe King Room
Stayed in Jun 2024
Couple
20 review
8.0/10
Very Good
Posted on Jul 21, 2024
It was a nice stay. Room was spacious. Located on the main road, convenient to travel if you have a car.
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention
TTTKK Khor
Deluxe King Room
Stayed in Jun 2024
Family
14 review
9.0/10
Great
Posted on Oct 1, 2024
Clean enough for family trips and company stays ,a bit far from the town and convenient store
Response from Property: Sawasdee Jao from The Heritage Chiang Rai Hotel and Convention,Thank you for sharing your excellent review for us. We're pleased to know that you had amazing experiences during your recent stays with us. We hope to see your arrival again next time. Have a great day!!! Respectfully yours,The Heritage Chiang Rai Hotel and Convention