7 17 Huay Kaew Rd, Tambon, Chang Phueak, Chiang Mai Province, 50300, ThailandView Hotel Details
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Ibis Chiang Mai Nimman Journeyhub Guest Reviews
4.5/5
Great
235 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.6
Cleanliness4.6
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All reviews(235)
Positive reviews(233)
Reviews with photos/video(81)
Near shopping area(32)
Convenient for shopping(26)
Great value for money(22)
Tasty coffee(18)
Delicious breakfast(16)
Easy to get around(15)
Perfect for business trips(9)
Friendly front desk staff(8)
Negative reviews(2)
ho
Standard Room with 1 double bed
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Jan 5, 2025
This is my first time staying in this hotel. The facilities are very good and close to Maya shopping center and 7-11, which are only a few minutes walk away. Highly recommended.
Response from Property: Dear ho,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your first stay with us. We're glad you found our location convenient, with Maya shopping center and 7-11 just a short walk away. It’s great to know that our facilities met your expectations.We truly appreciate your recommendation and look forward to welcoming you back for another fantastic stay!Warm regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
zhuyi0711
Standard Room with 1 double bed
Stayed in Nov 2024
Solo travelers
4 review
4.7/5
Amazing
Posted on Jan 16, 2025
Room is spacious and comfy, good value for money, walking distance to Nimman area and local night market
Response from Property: Dear Guest,Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the spacious and comfortable room, as well as the value for money. It's great to know that our location near the Nimman area and local night market added to the convenience of your stay.We look forward to welcoming you back on your next visit to Chiang Mai!Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Kit-bangkok
Standard Room with 1 double bed
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The location is within the walking distance to nimman road and near the famous breakfast restaurant name ‘koh-phuek koh-dam’ , price also reasonable , hotel has gym and pool whichis very good
Response from Property: Dear Guest,Thank you for your fantastic rating and for highlighting our convenient location! We’re glad to hear you enjoyed your stay and found the nearby breakfast restaurant, ‘Koh-Phuek Koh-Dam,’ to your liking.We also want to let you know that our hotel offers a delicious breakfast with a variety of options for our guests. We hope you’ll have the chance to try it during your next visit!Thank you again for your feedback, and we look forward to welcoming you back soon!Warm regards,Nakul Gupta General Manageribis Chiang Mai Nimman Journeyhub
Guest User
Standard Room with 2 single beds
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 24, 2024
Very nice to see the relaxing atmosphere and the good vibes of Chiangmai. The Staff are great too.
Response from Property: Dear Guest,Thank you so much for choosing ibis Chiang Main Nimman Journeyhub and for sharing your perfect rating! We're thrilled to hear that you enjoyed the relaxing atmosphere and positive vibes of Chiang Mai.We take pride in creating a welcoming environment for our guests, so knowing you felt that way makes us incredibly happy. We'll also be sure to pass on your kind words about our Heartist - they work hard to ensure a positive experience for everyone.We hope you had a wonderful time exploring Chiang Mai and that we can welcome you back again soon!Warm regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Guest User
Standard Room with 1 double bed
Stayed in Sep 2024
Solo travelers
3 review
4.0/5
Very Good
Posted on Oct 15, 2024
Goood location close to nimman. Covenient. Clean and sufficient basic amenity
Response from Property: Dear Guest,Thank you for taking the time to share review. We appreciate your feedback.We're glad to hear you found the location of ibis Chiang Mai Nimman Journeyhub convenient, especially being close to the Nimman area. We strive to offer a central location for easy access to Chiang Mai's sights and attractions.It's also great to know that the room was clean and provided the basic amenities you needed for a comfortable stay.Thank you again for choosing ibis Chiang Mai Nimman Journeyhub. We look forward to welcoming you back soon!Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Anonymous User
Standard Room with 2 single beds
Stayed in Jul 2024
Couples
31 review
4.0/5
Very Good
Posted on Sep 3, 2024
Nice and kind staff and staff are always up for listening to guest requests. Breakfast are available and food is enough to enjoy northern Thai dishes. but a bit far from downtown.
Guest User
Standard Room with 1 double bed
Stayed in Nov 2024
Solo travelers
1 review
1.2/5
Posted on Dec 31, 2024
So i saw a hair on the bed as soon as i check in, and an ants on the wall. Wifi disconnecting every 5minuites literally i could not watch youtube. And staffs at the reception is STEALING MONEY. It was roughly 600 baht so i would not bother going back but be careful. Toilet smells of smoking, while i was a in non-smoking room. They don't have amenities by defaults. Fridge not plugged in. I paid over 7000 baht fot only 2 nights. Disgusting quality overall
Response from Property: Dear Guest,Thank you for sharing your feedback. We deeply regret that your stay fell short of your expectations. Please allow us to address your concerns in detail.First and foremost, we sincerely apologize for the hair found on the bed and the presence of ants in your room. This does not align with our high standards of cleanliness. We have addressed this matter with our housekeeping team and will implement additional measures to prevent such occurrences in the future.Regarding the Wi-Fi disconnections, we understand how frustrating this can be and regret any inconvenience caused. We are continuously working to improve our internet services for a seamless experience. Additionally, Chromecast is available in all rooms to enhance streaming and connectivity options for our guests.On the matter of the missing money, we conducted a thorough investigation and must firmly reject this serious allegation. The pouch you handed to our receptionist was delivered to the agent precisely as per your instructions, and our team was not informed of its contents. We take such matters very seriously and encourage guests to report concerns immediately to allow us to address them promptly, which regrettably did not occur in this instance.We also apologize for the smoke odor in your non-smoking room. Our hotel strictly enforces a non-smoking policy, with a fine of THB 5,000 for violations. In your case, it seems the odor may have come from a neighboring room. We are reviewing our processes to ensure a fresher environment for all guests.Lastly, we regret any inconvenience caused by the unplugged refrigerator. While this is part of our eco-friendly initiatives, we will ensure our team checks all amenities prior to check-in to prevent future inconveniences.We greatly value your feedback, as it helps us improve our services. Should you have further concerns or suggestions, please feel free to contact us directly.We hope to welcome you back in the future and provide a more comfortable and pleasant stay.Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Fayy Ang
Standard Room with 2 single beds
Stayed in Nov 2024
Family
6 review
4.5/5
Great
Posted on Jan 3, 2025
Location is accessible, with 10mins walk to Maya shopping mall and further down to Ninman central. Room size is okay for two but not fond of sliding toilet door. when slide closed (for toilet), the wardrobe will left exposed. there is only a hook to hang the towel.
Upon check-in (in early morning), the hotel offered complimentary coffee/tea which is a nice gesture. overall its a nice hotel and staff is very courteous.
Response from Property: DearFayy Ang,Thank you for your thoughtful review and for sharing your feedback about your stay with us. We're glad to hear that you enjoyed our accessible location, just a short walk from Maya Shopping Mall and Nimman Central, as well as the complimentary coffee/tea service offered upon your early morning check-in.We appreciate your comments about the room size and the sliding toilet door. While our rooms are compact, we aim to provide a cozy atmosphere with all the necessary facilities for a comfortable stay. The sliding door is designed for functionality and space efficiency.Thank you once again for your kind words about our staff and the overall stay. We hope to have the opportunity to welcome you back soon!Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Guest User
Standard Room with 2 single beds
Stayed in Sep 2024
Solo travelers
21 review
5.0/5
Outstanding
Posted on Oct 14, 2024
Good location and decoration
Response from Property: Dear Guest,We were thrilled to read your recent review on Ctrip.com! A perfect rating is truly exceptional, and it means the world to our Heartist at ibis Chiang Mai Nimman Journeyhub.We're delighted you enjoyed our hotel's location and the overall design aesthetic. We strive to provide a convenient and stylish environment for our guests.Thank you again for choosing ibis Chiang Mai Nimman Journeyhub. We look forward to welcoming you back in the future!Best regardsNakul GuptaGeneral Manager ibis Chiang Mai Nimman Journeyhub
homepeace
Standard Room with 2 single beds
Stayed in Oct 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Reasonable price for the room. Staffs are all very helpful and friendly. Location is not far from One Ningman, about 10 mins walk.
Response from Property: Dear Homepeace,Thank you so much for your wonderful review and perfect rating! We’re delighted to hear that you found the room reasonably priced and that our staff made your stay more enjoyable with their helpfulness and friendliness.Just to clarify, our hotel is located near One Nimman, which is indeed only about a 10-minute walk away from the hotel. We’re glad that the location worked well for you, and we hope you had a great time exploring the area.We truly appreciate your feedback and look forward to welcoming you back for another great stay!Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Anonymous User
Standard Room with 1 double bed
Stayed in Sep 2024
Travel with friends
21 review
5.0/5
Outstanding
Posted on Oct 30, 2024
Walk 5 min and there is a 7 eleven, few manicures shop opposite the hotel, definitely recommend. Worth the price.
Response from Property: Dear Guest,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our location convenient, with nearby amenities like the 7-Eleven and manicure shops.We appreciate your recommendation and look forward to welcoming you back soon. Your satisfaction is our priority, and we’re glad to have been part of your experience.Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Jack Jaypee
Standard Room with 2 single beds
Stayed in Sep 2024
Couples
6 review
4.2/5
Very Good
Posted on Nov 29, 2024
Location was nice, with walkable distance to a big Mall and a Weekend Nimman Night market with food, music and good sights and sounds. Very convenient to get around using tuk tuk or Grab. Room was compact nice and clean as in all Ibis standard hotels. The front desk were efficient in check-in and very helpful. There was a Coffee machine in the lobby area which can use anytime to get coffee. The breakfast was nice and sufficient spread for the price of this hotel. All in all we had a comfortable stay in this hotel for 3 nights and will come back again to stay here.
Response from Property: Dear Jack Jaypee,Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that you had a comfortable and enjoyable stay with us. It's fantastic to know that our location was convenient for you, with easy access to nearby attractions like the mall and the Nimman Night Market. We're also pleased to hear that you found our front desk team efficient and helpful during your check-in process.We're glad you enjoyed the coffee machine in the lobby and that our breakfast spread met your expectations. It's always a pleasure to know that our guests appreciate the little touches we offer to make their stay more enjoyable.Thank you again for your kind comments. We truly look forward to welcoming you back to Novotel Chiang Mai Nimman Journeyhub for another memorable stay.Warm regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
Anonymous User
Standard Room with 2 single beds
Stayed in Oct 2024
Couples
2 review
4.0/5
Very Good
Posted on Dec 14, 2024
Nice and comfortable stay. Will recommend if you looking for a high CP value hotel.
Response from Property: Dear Guest,Thank you so much for your kind feedback and for taking the time to share your experience. We are thrilled to hear that you had a nice and comfortable stay with us. It’s wonderful to know that you found our hotel to offer great value for the price, and we truly appreciate your recommendation.Your satisfaction is our top priority, and we’re so glad we were able to meet your expectations. We look forward to welcoming you back in the future and providing you with another enjoyable stay.Warm regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
adelgo
Standard Room with 1 double bed
Stayed in Oct 2024
Family
17 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Clean and cozy hotel. Maya shopping mall is just nearby. Will definitely stay again!
Response from Property: Dear Guest,Thank you so much for your wonderful review! We’re delighted to hear that you found our hotel clean and cozy, and that our location near Maya Shopping Mall made your stay even more convenient. It’s great to know you had such a positive experience with us.We look forward to welcoming you back on your next visit. Please don’t hesitate to reach out if there’s anything we can do to make your stay even better.Warm regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub
boonnanida
Standard Room with 2 single beds
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 10, 2024
The staff were very friendly and attentive, making my stay comfortable. The hotel is quite new, and everything was exceptionally clean.
Response from Property: Dear Guest,Thank you for your fantastic rating! We’re delighted to hear that our friendly and attentive Heartists made your stay comfortable, and that you found the hotel clean and new.We always strive to provide the best experience possible, so if you have any recommendations or suggestions on how we can further improve, we’d love to hear them.Thanks again for your kind words and for choosing our hotel. We look forward to welcoming you back!Best regards,Nakul GuptaGeneral Manageribis Chiang Mai Nimman Journeyhub