Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location6.8
Amenities6.8
Service7.0
Cleanliness6.7
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All reviews(112)
Positive reviews(19)
Reviews with photos/video(1)
Anonymous User
Standard Triple Room
Stayed in Apr 2025
Family
3 review
6.0/10
Posted on Jun 15, 2025
Nice staff. But the hotel is very old. Swimming pool look ok.
Guest User
Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
6.5/10
Posted on Jul 21, 2025
We had a spa day. The treatment was ok and the spa facilities limited and dated. The whole place was dated and not clean enough. Our bedroom was dated and not very clean. The windows were dirty and the double glazing was blown and the panes very dirty. Bathroom was fine. There were no toiletries other than hand and body wash. Beds were comfortable. Breakfast was also limited lacking yoghurt and pastries hostage were helpful and pleasant
Guest User
Standard Double Room (Queen)
Stayed in May 2025
Traveling with friends
1 review
7.5/10
Posted on Jun 30, 2025
On the whole a pleasant experience.
From a cleanliness perspective it was fairly good but there were quite a few spiders webs in ceiling corners and under radiators which had likely been there for some time.
Breakfast was fine however when some of our party arrived 10 minutes before the end of serving there were no glasses for juice and no bowls for fruit/cereal to use. Appreciate its close to the end of the time frame but breakfast was still open. Also if you like coffee, then I’d avoid the coffee served at breakfast.
Kevin
Double or Twin Room
Stayed in Nov 2024
Business traveler
61 review
8.0/10
Very Good
Posted on Dec 11, 2024
A little tired but it’s close to the city of Chester. Free car parking. Spa with all the amenities. Large comfortable bar.
Guest User
Standard Double Room (Queen)
Stayed in Feb 2025
Traveling with friends
2 review
10/10
Outstanding
Posted on Apr 20, 2025
Beautiful old school place. Location isn’t great but it works.
Guest User
Standard Triple Room
Stayed in Jul 2022
Family
1 review
9.5/10
Amazing
Posted on Aug 12, 2022
The hotel is a bit outdated. A lot of things need to be changed. However, the location is great.
Guest User
Family Room
Stayed in Aug 2022
Family
1 review
7.0/10
Posted on Nov 13, 2022
The hotel room is large and includes breakfast. It is a very old building, and the room decoration is very old.