UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium Reviews
UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium
No.12, Section 4, South Renmin Road, Wuhou District, Chengdu, Sichuan, 610042, ChinaView Hotel Details
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UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium Guest Reviews
4.6/5
Very Good
2001 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2001)
Positive reviews(1932)
Reviews with photos/video(323)
Easy to get around(288)
Friendly front desk staff(235)
Close to metro(131)
Delicious breakfast(122)
Perfect for business trips(99)
Tasty coffee(52)
Stayed multiple times(31)
Nice toiletries(26)
Negative reviews(69)
c
Superior Double Room
Stayed in Jan 2025
Business travelers
2 review
3.2/5
Posted on Feb 18, 2025
Good: big rooms, comfy beds, lots of water pressure
Bad: maintenance is spotty, with broken floorboards; the office chair collapsed when i sat on it, throwing me into the table; no hair dryer; poor room lighting
Response from Property: 小扉扉沒有得到您的認可小扉扉很難過,小扉扉會繼續努力做的更好也期待您的再次入住。 ---酒店總經理 Dean Zhang
DD0924
Superior Double Room
Stayed in Jun 2024
Solo travelers
33 review
5.0/5
Outstanding
Posted on Jul 12, 2024
Amazing location so close to the subway and Yulin road attraction. Room was beautiful, comfy bed, and premium amenities. Love how they also have an espresso machine.
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium Hotel!We look forward to your next stay,Have a nice day . ~General manager: Tony Chen
Aaron
Superior Double Room
Stayed in Dec 2024
Family
1 review
4.7/5
Amazing
Posted on Jan 26, 2025
This hotel offers extra-help whenever you request it. For example we were 4 in total considering my kids and additional towels were needed. Maybe this is an opportunity for the service to think ahead of you.
Response from Property: 親愛的客人您好,小扉扉很開心得到您得認可,小扉扉會繼續加油得。 ---酒店總經理 Dean Zhang
Guest User
Superior Double Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jun 11, 2024
It was my first time in Chengdu and I booked this hotel because I was attending a concert at the 大魔方,and I wanted somewhere that is convenient to get to the location but with food nearby. The train station is relatively near within a 10 mins walk, and has some pretty nice restaurants nearby too! I have tried the steamboat with skewers (玉林串串香) that is nearby and it is really not bad with each skewer cost at about 1RMB? The hotel room itself is quite clean, but the bathroom and toilet doors do not reach the celling and floor, so that might be a concern for some (which is not an issue for me since I was staying alone). The room was quite spacious! The free washing machine and dryer (on floor 21) were an added bonus too! The front desk staff (especially the staff called Ivy) were really helpful especially when I ordered deliveries and had some issues. They made my stay even more special and great!
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium Hotel!We look forward to your next stay,Have a nice day . ~General manager: Tony Chen
Ak Amin
Superior Double Room
Stayed in Oct 2024
Couples
3 review
4.5/5
Great
Posted on Nov 20, 2024
Very nice staff allow me to check in early at 7am. I arrive at the city aiport 6am. Very sleepy
Room ok
Location wise: walking distance to 2 metro station
Response from Property: Thanks for your review,and look forward to your next stay. GM Dean Zhang
Arangkran 789
Superior Double Room
Stayed in Mar 2024
Couples
13 review
5.0/5
Outstanding
Posted on Apr 27, 2024
great hotel convenient not far from subway station and in front of hotel have many restaurants are underground
6/8
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium!Have good day ~------Tony Chen, General Manager of the hotel
Anonymous User
Superior Room (2 beds)
Stayed in Dec 2023
Travel with friends
11 review
4.0/5
Very Good
Posted on Jan 18, 2024
The room was pretty nice, having kitchen zone and big wardrobe. The security seems great (checked my passport longer than any other hotels I've been to in china). Bedding was super nice too. But I hate the bathroom design... no doors between bedroom and bathroom section. Shower room inside also has nowhere to hang towels. The toilet door has a channel above, so other people would hear everything you did in the toilet 😂
Was travelling with not-a-close friend, so it's a bit uncomfortable with that kind of bathroom.
The staff were super nice and helpful.
Response from Property: Dear guests! Thank you for your stay and providing us with the opportunity to serve you. Your comments with support and suggestions are a valuable asset for us, and we will continue to work hard to improve our services. We hope to meet you again.------ Tony Chen, General Manager of the hotel
Dan CJ
Superior Room (2 beds)
Stayed in Dec 2023
Couples
26 review
5.0/5
Outstanding
Posted on Feb 4, 2024
Excellent location, very big room and clean!
Highly recommended…
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium!Have good day ~------Tony Chen, General Manager of the hotel
Billy Looi
Superior Double Room
Stayed in May 2024
Couples
20 review
5.0/5
Outstanding
Posted on Jun 21, 2024
Very good stay. Absolutely recomend it.
Location, room and service was very good for China standard.
We will come back to stay if in Chengdu.
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium Hotel!We look forward to your next stay,Have a nice day . ~General manager: Tony Chen
Stardust 123
Superior Room (2 beds)
Stayed in Mar 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Great location, near the subway and close to most things , clean and tidy interior but the breakfast could use some work
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium!Your comments with support and suggestions are a valuable asset for us,We hope to meet you again ~------Tony Chen, General Manager of the hotel
Yongzhi Derrick
Superior Double Room
Stayed in Feb 2024
Solo travelers
2 review
4.2/5
Very Good
Posted on Apr 7, 2024
The location of the hotel is 20 mins far from taiguli however, this hotel located in a quiet place.
Overall, the hotel is clean, simple and nice. However, beware that the dyson hairdryer only available in the executive room. Because the picture provided by the hotel to trip is abit misleading.
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by Hyatt Chengdu YulinRoad Sichuan Gymnasium!Your comments with support and suggestions are a valuable asset for us,We hope to meet you again ~------Tony Chen, General Manager of the hotel
AndreiVV
Executive Double Room
Stayed in May 2023
Business travelers
47 review
5.0/5
Outstanding
Posted on Jun 28, 2023
Nice hotel. Very polite and caring staff. A good varied breakfast. Very clean and tidy rooms, were with my wife on a business trip, lived on the 16th floor. It's very cool to look through the panoramic windows in the morning. I'll stop again.
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by HYATT Chengdu City Center Hotel!We look forward to your next stay,Have a nice day . ~General manager: Tony Chen
Guest User
Superior Room (2 beds)
Stayed in Nov 2023
Family
12 review
4.0/5
Very Good
Posted on Dec 28, 2023
location is superb, near the main road and underground.
the only comment is the lift is a bit too slow and old. need some revamp
Response from Property: Dear guests! Thank you for your stay and providing us with the opportunity to serve you. Your comments with support and suggestions are a valuable asset for us, and we will continue to work hard to improve our services. We hope to meet you again.------ Tony Chen, General Manager of the hotel
CarliTravel
Superior Room (2 beds)
Stayed in Oct 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Nov 27, 2023
Good location, very convenient to move around, center area.
Hotel very clean. The hotel staff very friendly and able to understand my need.
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by HYATT Chengdu City Center Hotel!We look forward to your next stay,Have a nice day . ~General manager: Tony Chen
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Couples
21 review
4.7/5
Amazing
Posted on Nov 26, 2023
Check-in smooth. Room had a window that would not shut, so bit too much road noise from Renmin Nan Lu. Seamlessly moved us to another and better room. Good breakfast. No lights on in gymnasium, so staff member came at 10:30 at night to assist. Hotel also has self free laundry facilities. No english language tv channels apart from CGTN. No pool. We couldn't fault this hotel, and will be back if the price is right
Response from Property: Dear guest,Thank you very much for choosing to stay at UrCove by HYATT Chengdu City Center Hotel!We look forward to your next stay,Have a nice day . ------General manager: Tony Chen