Holiday Inn Express Chengdu Huanhuaxi

Holiday Inn Express Chengdu Huanhuaxi Reviews

Holiday Inn Express Chengdu Huanhuaxi

No.124 Jinyang Road, Wuhou District, Chengdu, Sichuan, 610041, ChinaSee Hotel Details
Holiday Inn Express Chengdu Huanhuaxi
Holiday Inn Express Chengdu HuanhuaxiHoliday Inn Express Chengdu HuanhuaxiHoliday Inn Express Chengdu Huanhuaxi
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Guest Reviews

9.6/10
Excellent
2310 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.6
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All reviews(2310)
Positive reviews(2283)
Reviews with photos/video(237)
Delicious breakfast(325)
Easy to get around(161)
Friendly front desk staff(139)
Convenient parking(60)
Perfect for business trips(53)
Close to metro(44)
Stayed multiple times(13)
Delicious buffet(6)
Negative reviews(27)
Serena I.
Selected Standard Double Room
Stayed in Dec 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Mar 29, 2025
Helpful/ friendly staff, clean rooms, shoppingmall nearby and restaurants.
Response from Property: Dear Guest, Thank you for sharing your experience from your stay with us. We are delighted that you enjoyed our service, cleanliness, and prime location. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. Nestled in a vibrant yet tranquil setting, our hotel is surrounded by convenient amenities and is just steps away from Line 7 subway station, ensuring easy access to the city. We sincerely look forward to welcoming you back on your next visit! IHG Social Listening Team
Edward Bryan Johnson
Selected Standard Double Room
Stayed in Jan 2024
Business travelers
19 review
9.5/10
Amazing
Posted on Feb 27, 2024
I’ve stayed at this hotel many times and when in need of a convenient and comfortable hotel to stay in, I will always, okay, almost always, choose the Holiday Inn at Huanhuaxi. Close to line 7 and not far from the city center, it has great food options to enjoy nearby and even more for delivery. Rooms are spacious and the bed is super soft and comfortable. Adds up to a relaxing stay and a dreamy rest.
Response from Property: Dear guest, Thank you for your support of the Holiday Inn Express Chengdu Huanhuaxi and for sharing this review. The hotel is located near Subway Line 7, with many attractions and commercial centers nearby, making it a very convenient location. We are honored that our room and bed provided you with a comfortable experience. In the future, we will redouble our efforts. We invite you to stay at our hotel again. IHG Social Listening Team
MiuYukimura
Selected Standard Double Room
Stayed in Dec 2024
Other
2 review
10.0/10
Outstanding
Posted on Jan 29, 2025
Great customer service, and friendly staff! Clean room~
Response from Property: Dear guest, thank you for choosing our hotel and giving this enthusiastic review. We have always attached great importance to service and hygiene as our basic self - requirements. In terms of service, "anticipating guests' needs and addressing their urgencies" is the core of our service. We take your wishes as our highest service tenet, providing you with the care as if you were among friends or family. The hotel strictly follows the cleaning procedures of the IHG Way of Clean in terms of hygiene. We look forward to your next visit at any time. IHG Social Listening Team
Richard
Superior Room (2 Beds)
Stayed in Mar 2024
Family
3 review
10.0/10
Outstanding
Posted on Apr 6, 2024
Room, service, breakfast and location was excellent. Definitely recommend for trips to Chengdu
Response from Property: Dear Guest,Thank you so much for taking the time to write a fantastic review and giving us a perfect score. We are pleased to hear that you were satisfied with the rooms and services provided by our staff. Our restaurant chef does a fantastic job, it sounds like you were able to enjoy a meal for breakfast, which is great to read about. We hope to see you back with us again soon. IHG Social Listening Team
Tsujimoto Sayuko
Selected Standard Double Room
Stayed in Jun 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Aug 22, 2024
Very nice hotel. Friendly and kind staffs. I recommend it. 超好.
Response from Property: Dear guest, thank you for your review and recommendation of our hotel. We are honored that our staff's service has earned your praise. We are committed to creating a comfortable and enjoyable travel experience for every guest on their journey. If you have any needs during your stay, please feel free to contact our staff at any time, and we will serve you with full enthusiasm. We will continue to work hard and live up to your recommendation, and look forward to welcoming you back again soon. IHG Social Listening Team
Meng Huat Teo
Selected Standard Double Room
Stayed in Aug 2024
Family
16 review
10.0/10
Outstanding
Posted on Sep 23, 2024
Clean， good hospitality，delicious breakfast.
Response from Property: Dear guest, thank you for giving us this invaluable review. As a Holiday Inn Express brand under the InterContinental Hotels Group, we aim to provide guests with a convenient, comfortable, and homely experience while providing the necessary amenities. We are glad that our services have met your satisfaction, and all our efforts have paid off. In addition, our buffet breakfast is also available to you each morning, featuring a combination of Chinese and Western dishes, balanced nutrition, and ample serving time. We look forward to your next visit.Best regards, IHG Social Listening Team
Guest User
Superior Room (Double Bed)
Stayed in Sep 2024
Business travelers
8 review
10.0/10
Outstanding
Posted on Oct 21, 2024
设施：Bucuo 卫生：bucuo
Response from Property: 親愛的客人您好，一份初心，一份堅守，一份努力，一份收穫，您一句肯定就是小智最大的收穫。小智家精心設計，精緻時尚的大堂，寬敞通透的餐廳，設備齊全的會議室，自助洗衣閣，自助商務區，免費停車位，舒適温馨的客房等，配套設施一應俱全，滿足您簡捷高效，舒適省心的入住需求。酒店認真對待每一次清潔，大堂至客房每一條布草，從細節入手打造乾淨又可靠的居停環境。小智期待禮遇您的未來。祝您前程似錦。 智選假日賓客關懷團隊
Anonymous User
Selected Standard Double Room
Stayed in Dec 2022
Couples
9 review
9.0/10
Great
Posted on Jan 19, 2023
The hotel is great. However it's about 30 mins by taxi from downtown. Otherwise, loved the service, staff was very pleasant, and the morning breakfast was good too!
Response from Property: Dear guest,Thank you so much for taking time out of your day to give us a fantastic review.We are very happy you were so pleased with our hotel's service and the breakfast we offer. We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit. IHG Social Listening Team
Guest User
Selected Standard Double Room
Stayed in Mar 2024
Couples
5 review
9.0/10
Great
Posted on Apr 11, 2024
Good service.
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff. We certainly look forward to seeing you again and hopefully sooner rather than later!  IHG Social Listening Team
Anonymous User
Superior Room (Double Bed)
Stayed in Jan 2023
Family
13 review
7.5/10
Posted on Feb 4, 2023
OK for a couple of nights
Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We work hard to make our guests happy and appreciate your feedback! Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. IHG Social Listening Team
Guest User
Superior Room (2 Beds)
Stayed in Jan 2023
Couples
1 review
10.0/10
Outstanding
Posted on Feb 12, 2023
Bucuo. Tuijian
Response from Property: 親愛的客人您好，成都浣花溪智選假日酒店感謝您的肯定與推薦。酒店地處武侯區主幹道晉陽路旁，緊挨地鐵7號線龍爪堰站，步行約10分鐘可達龍湖金楠天街，臨近雙楠伊藤華洋堂、杜甫草堂、武侯祠、錦裏、天府廣場等景點與商業體，是您爭分奪秒的現代商務出行或節假日家庭旅遊的睿智之選。小智竭誠奉上安全又可靠的環境，整潔的衞生，專業人性化的服務，恰如所需的配套，還有暢爽沐浴、優質睡眠、智選早餐、高速網絡等超值體驗，一如您的旅途所需。期待禮遇您的未來。祝您心想事成。 智選假日賓客關懷團隊
Norrum
Superior Room (Double Bed)
Stayed in Dec 2022
Business travelers
2 review
10.0/10
Outstanding
Posted on Jan 28, 2023
gooood
Response from Property: Dear guest,Thanks for choosing to stay with us. .We work hard to make our guests happy and appreciate your feedback!Holiday Inn Express was always located at a convenient location, like subway station or attractions in the city..We hope to have you back with us again. IHG Social Listening Team
Guest User
Superior Room (2 Beds)
Stayed in Mar 2025
Family
1 review
10.0/10
Outstanding
Posted on Apr 6, 2025
Very satisfied, and even gave a small gift! The hotel is very quiet, the breakfast is good, there is no need to queue for the laundry, the transportation is also very convenient, and it is close to the subway station. Everything is satisfactory!
Original TextTranslated by Google
Response from Property: Dear guests, the most beautiful thing is to meet and accompany you. In Xiaozhi's heart, there is nothing more important than making guests satisfied with their stay. Quality sleep is one of the brand's characteristics, and Xiaozhi has always attached great importance to it. The rooms use double-layer soundproof glass, specially made thickened solid wooden doors, soundproof door seals and other soundproofing measures to provide guests with a quiet and comfortable hotel environment. Xiaozhi's home has a self-service laundry cabinet with complete laundry equipment and supplies. It can provide you with one-stop services such as washing, drying and ironing, which is more convenient for washing clothes during travel. Meeting you in a season full of hope, I look forward to the moment of meeting again one day. I wish you all the best. Holiday Inn Express Guest Care Team
Guest User
Superior Room (Double Bed)
Stayed in Jan 2025
Business travelers
23 review
10.0/10
Outstanding
Posted on Feb 24, 2025
I always like staying at Holiday Inn Express. This time I stayed at Huanhuaxi and felt a different service experience. The hotel room is very new and the front desk service is very enthusiastic. It's really good.
Original TextTranslated by Google
Response from Property: Dear guests, trust is a treasure that cannot be bought with money. Thank you for choosing Xiaozhi and sharing your stay experience, which is a precious treasure. Since its opening, Xiaozhi has been very popular. In order to present a better living environment, our facilities are regularly maintained and updated, and we strive to make time bring not traces of years, but richer experience and experience. As a member of the InterContinental Hotels Group, Xiaozhi pays attention to the quality and connotation of service. Whenever you step into the hotel lobby, the front desk buddies will wholeheartedly offer you warm, friendly, attentive and efficient service, bringing you a wonderful experience of being at home. The most beautiful thing is reunion, Xiaozhi looks forward to your next visit. I wish you a happy life. Holiday Inn Express Guest Care Team
Guest User
Selected Standard Double Room
Stayed in Jan 2025
Business travelers
2 review
3.5/10
Posted on Mar 12, 2025
I was very dissatisfied this time. The front desk service and room hygiene are terrible. This is not the first time I stay at Holiday Inn Express, but this is the worst experience. 1. First of all, the front desk. There was no smile at all when I checked in. Then I called the front desk to ask about something, but I hung up before I finished speaking. They are more arrogant than the guests. 2. The room hygiene is simply rubbish. There are all kinds of obvious dirt. There are hairs on the walls of the bathroom. It is really disgusting. The toilet lid is also obviously dirty. I was disgusted as soon as I entered. 3. There are staff members in the hotel live broadcasting. There is a sign at the elevator entrance. If you don’t want to be in the camera, please detour. Of course, this can only be seen after entering the country. After all, it is live broadcasting in the elevator.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for taking the time to share this valuable review. We sincerely apologize for not being able to bring you a satisfactory experience in terms of service and hygiene. In the future, Xiaozhi will continue to strengthen the training and management of front desk staff, and strive to provide more warm and considerate professional services. Hygiene is the most basic requirement, and it is intolerable if this cannot be done. Xiaozhi has arranged staff to follow up and will strengthen daily cleaning and inspection work in the future. Xiaozhi will share your feedback with the management team for reference in subsequent improvement work. We look forward to the opportunity to welcome your patronage again. We will serve you wholeheartedly to make up for the regrets in this trip. I wish you all the best. Holiday Inn Express Guest Care Team