Holiday Inn Express Chengdu Huanhuaxi Guest Reviews
4.8/5
Excellent
2132 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(2132)
Positive reviews(2106)
Reviews with photos/video(213)
Delicious breakfast(291)
Easy to get around(183)
Friendly front desk staff(111)
Close to metro(86)
Awesome amenities(67)
Convenient parking(54)
Perfect for business trips(21)
Stayed multiple times(12)
Negative reviews(26)
Edward Bryan Johnson
Selected Standard Double Room
Stayed in Feb 2024
Business travelers
31 review
4.7/5
Amazing
Posted on Feb 27, 2024
I’ve stayed at this hotel many times and when in need of a convenient and comfortable hotel to stay in, I will always, okay, almost always, choose the Holiday Inn at Huanhuaxi. Close to line 7 and not far from the city center, it has great food options to enjoy nearby and even more for delivery. Rooms are spacious and the bed is super soft and comfortable. Adds up to a relaxing stay and a dreamy rest.
Response from Property: Dear guest, Thank you for your support of the Holiday Inn Express Chengdu Huanhuaxi and for sharing this review. The hotel is located near Subway Line 7, with many attractions and commercial centers nearby, making it a very convenient location. We are honored that our room and bed provided you with a comfortable experience. In the future, we will redouble our efforts. We invite you to stay at our hotel again. IHG Social Listening Team
Richard
Superior Room (2 Beds)
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Room, service, breakfast and location was excellent. Definitely recommend for trips to Chengdu
Response from Property: Dear Guest,Thank you so much for taking the time to write a fantastic review and giving us a perfect score. We are pleased to hear that you were satisfied with the rooms and services provided by our staff. Our restaurant chef does a fantastic job, it sounds like you were able to enjoy a meal for breakfast, which is great to read about. We hope to see you back with us again soon. IHG Social Listening Team
Tsujimoto Sayuko
Selected Standard Double Room
Stayed in Jul 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Very nice hotel. Friendly and kind staffs. I recommend it. 超好.
Response from Property: Dear guest, thank you for your review and recommendation of our hotel. We are honored that our staff's service has earned your praise. We are committed to creating a comfortable and enjoyable travel experience for every guest on their journey. If you have any needs during your stay, please feel free to contact our staff at any time, and we will serve you with full enthusiasm. We will continue to work hard and live up to your recommendation, and look forward to welcoming you back again soon. IHG Social Listening Team
Meng Huat Teo
Selected Standard Double Room
Stayed in Sep 2024
Family
10 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Clean, good hospitality,delicious breakfast.
Response from Property: Dear guest, thank you for giving us this invaluable review. As a Holiday Inn Express brand under the InterContinental Hotels Group, we aim to provide guests with a convenient, comfortable, and homely experience while providing the necessary amenities. We are glad that our services have met your satisfaction, and all our efforts have paid off. In addition, our buffet breakfast is also available to you each morning, featuring a combination of Chinese and Western dishes, balanced nutrition, and ample serving time. We look forward to your next visit.Best regards, IHG Social Listening Team
Guest User
Superior Room (Double Bed)
Stayed in Oct 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Oct 21, 2024
设施:Bucuo
卫生:bucuo
Response from Property: 親愛的客人您好,一份初心,一份堅守,一份努力,一份收穫,您一句肯定就是小智最大的收穫。小智家精心設計,精緻時尚的大堂,寬敞通透的餐廳,設備齊全的會議室,自助洗衣閣,自助商務區,免費停車位,舒適温馨的客房等,配套設施一應俱全,滿足您簡捷高效,舒適省心的入住需求。酒店認真對待每一次清潔,大堂至客房每一條布草,從細節入手打造乾淨又可靠的居停環境。小智期待禮遇您的未來。祝您前程似錦。 智選假日賓客關懷團隊
Anonymous User
Selected Standard Double Room
Stayed in Jan 2023
Couples
10 review
4.5/5
Great
Posted on Jan 19, 2023
The hotel is great. However it's about 30 mins by taxi from downtown.
Otherwise, loved the service, staff was very pleasant, and the morning breakfast was good too!
Response from Property: Dear guest,Thank you so much for taking time out of your day to give us a fantastic review.We are very happy you were so pleased with our hotel's service and the breakfast we offer. We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We look forward to seeing you again on your next visit. IHG Social Listening Team
Guest User
Selected Standard Double Room
Stayed in Apr 2024
Couples
1 review
4.5/5
Great
Posted on Apr 12, 2024
Good service.
Response from Property: Dear guest,We are very happy to hear you enjoyed your stay with us. I will certainly share your kind comments with our staff. We certainly look forward to seeing you again and hopefully sooner rather than later! IHG Social Listening Team
Anonymous User
Superior Room (Double Bed)
Stayed in Feb 2023
Family
15 review
3.7/5
Posted on Feb 4, 2023
OK for a couple of nights
Response from Property: Dear guest,Thank you for taking the time in leaving us a review on your stay with us. We work hard to make our guests happy and appreciate your feedback! Also, we do make sure that we have the best locations and we hope to have the pleasure of welcoming you again. IHG Social Listening Team
Guest User
Superior Room (2 Beds)
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 12, 2023
Bucuo. Tuijian
Response from Property: 親愛的客人您好,成都浣花溪智選假日酒店感謝您的肯定與推薦。酒店地處武侯區主幹道晉陽路旁,緊挨地鐵7號線龍爪堰站,步行約10分鐘可達龍湖金楠天街,臨近雙楠伊藤華洋堂、杜甫草堂、武侯祠、錦裏、天府廣場等景點與商業體,是您爭分奪秒的現代商務出行或節假日家庭旅遊的睿智之選。小智竭誠奉上安全又可靠的環境,整潔的衞生,專業人性化的服務,恰如所需的配套,還有暢爽沐浴、優質睡眠、智選早餐、高速網絡等超值體驗,一如您的旅途所需。期待禮遇您的未來。祝您心想事成。 智選假日賓客關懷團隊
Inagamov
Selected Standard Double Room
Stayed in Dec 2021
Business travelers
38 review
4.7/5
Amazing
Posted on Dec 19, 2021
Service was very good, friendly personal. Room is very clean
Response from Property: Dear guest,Thanks so much for your business and your awesome review. We are very happy you were so pleased with cleam rooms and the fantastic customer service we offer. We work hard to provide all our guests a memorable experience and its always nice to hear when we have. We hope to have you back with us again. IHG Social Listening Team
Norrum
Superior Room (Double Bed)
Stayed in Jan 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Jan 28, 2023
gooood
Response from Property: Dear guest,Thanks for choosing to stay with us. .We work hard to make our guests happy and appreciate your feedback!Holiday Inn Express was always located at a convenient location, like subway station or attractions in the city..We hope to have you back with us again. IHG Social Listening Team
Guest User
Selected Standard Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
The environment is very good, the sound insulation is good, the room is clean, the breakfast is rich and delicious. I am on a business trip and can exercise in the evening, which is good news for fitness. I am very satisfied overall and will come again next time.
Original TextTranslated by Google
Response from Property: Dear guests, you have seen the spring and summer breeze, the autumn leaves and the winter snow, and you have also walked through the southern waters and northern mountains, the eastern peaks and the western ridges. However, these four seasons of spring and autumn, the Cangshan Mountains and the vast waters are not as good as your affirmation of Xiaozhi. Xiaozhijia has an exquisite and stylish lobby, a clean and bright restaurant, a well-equipped conference room, a self-service laundry room, a self-service business area, simple and warm guest rooms, and complete supporting facilities to create a comfortable, convenient and reliable hotel environment. Xiaozhijia's quiet rest environment is inseparable from the sound insulation measures of the guest rooms. The windows are installed with hollow double-layer soundproof glass, the doors are made of specially made thickened solid wooden doors and soundproof door seals, and the curtains also have a good shading effect to create a quiet and independent private space. Xiaozhijia has an additional small gym, which can be used free of charge by guests staying in the hotel. Appropriate exercise and leisure will make your stay experience richer. Xiaozhi is always waiting for your next visit. I wish you a smooth work. Holiday Inn Express Guest Care Team
Guest User
Selected Standard Double Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
I came here for training and stayed in a room on the 4th floor. I have to comment:
1. The facilities are a bit old, but the maintenance is indeed OK;
2. The hygiene is also good, especially the bed, which is very professionally made and very comfortable to sleep on;
3. There is a platform outside the window where you can rest, but the weather is not very good, otherwise it is not bad to bask in the sun and have afternoon tea. The most important thing is that the place is provided free of charge;
4. The breakfast is very rich and tastes good, and there are many choices of drinks;
I recommend it. It is close to the subway and very convenient. The cost performance of the smart choice is indeed OK.
Original TextTranslated by Google
Response from Property: Dear guest, Hello, Xiaozhi has seen your thoughtful review. La la la~~~ This cheerful melody is an expression of Xiaozhi's overflowing happiness, just like a child eating sweet candy, feeling particularly satisfied. Since its opening, Xiaozhi has been very popular. In order to present a better living environment, our facilities are regularly maintained and updated, and we strive to ensure that time does not bring traces of the years, but richer experience and knowledge. In terms of bedding, pillows use global standard soft and hard pillows to provide you with a variety of combinations; the choice of mattresses is the same brand standard as Holiday Inn; soft and fluffy duvets and white cotton fabrics bring you a night of comfortable sleep. Your recognition is the driving force of Xiaozhi's perseverance. We will continue to improve the details and strive to ensure that every guest enjoys high-quality service. I sincerely look forward to your coming again. I wish you a bright future. Holiday Inn Express Guest Care Team
Guest User
Superior Room (2 Beds)
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 20, 2024
Overall, the stay experience is good. The hotel also has a gym and free laundry room. Make full use of these facilities, and the cost performance is absolutely super high;
There are many varieties of breakfast, and the noodles have beef, which is delicious
Original TextTranslated by Google
6/7
Response from Property: Dear guests, sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Xiaozhi's happiness is only because of your support and affirmation. Xiaozhi's supporting facilities are exquisite and complete, and a small gym has been added. Guests can use it for free. Appropriate exercise and leisure make the stay experience richer. The breakfast restaurant has a simple and stylish decoration style, a transparent and spacious dining environment, and a variety of dishes such as Chinese, Western, and local specialties to meet the needs of different guests. The FSMS food safety management system certification can make you feel at ease and comfortable. With superior location, elegant environment, high-quality service, and preferential prices, Xiaozhi strives to offer the best cost-effectiveness. Looking forward to treating you in the future. I wish you and your family happiness. Holiday Inn Express Guest Care Team
Guest User
Selected Standard Double Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 18, 2024
I came to Chengdu with my friends. I heard that my friend who came to Chengdu before recommended this hotel. I stayed here with the mentality of giving it a try. It was really good. The waiters were very enthusiastic and attentive. I loved the breakfast the most. It was very rich. I would come again if I had the chance.
Original TextTranslated by Google
Response from Property: Dear guests, there is a kind of fate between people; there is a trust between hearts. When you choose Xiaozhi, you give us your trust. Xiaozhi will do our best and will not let you down. Warm greetings, careful inquiries, patient answers, and attentive service are all Xiaozhi's responsibilities. Seeing your praise, Xiaozhi feels full of motivation and just wants to provide better service. When you wake up in the morning, there is a self-service breakfast waiting for you, which combines Chinese and Western dishes, as well as bright counters made on the spot, and incorporates local specialties. It is nutritionally balanced and served in ample time to awaken your beautiful hope for a new day. The most beautiful thing is reunion. Xiaozhi is always waiting for your next visit. I wish you all the best. Holiday Inn Express Guest Care Team