Floor 17-25, No. 669 Wanxiang South Road, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
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Hyatt House Chengdu Pebble Walk Guest Reviews
9.5/10
Outstanding
221 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.4
Service9.5
Cleanliness9.6
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All reviews(221)
Positive reviews(214)
Reviews with photos/video(45)
Delicious breakfast(20)
Friendly front desk staff(18)
Large rooms(16)
Perfect for business trips(11)
Excellent room layout(7)
Close to metro(7)
Stayed multiple times(4)
Poor air conditioning(2)
Negative reviews(7)
Guest User
Two-bedrooms Kitchen Suite With One King Bed And Two Twin Beds - With Sofa Bed
Stayed in Sep 2024
Family
3 review
8.5/10
Very Good
Posted on Jan 1, 2025
Good room and good price
Response from Property: Dear Guest, thank you for providing your valuable feedback to us. We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu. In the meantime if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
Guest User
Kai Yue Jia Yu Standard Twin Room
Stayed in May 2024
Couples
9 review
8.0/10
Very Good
Posted on Jul 2, 2024
comfortable place and nice design
Response from Property: Dear Guest, thank you for providing your valuable feedback to us. We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu. In the meantime if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
Bosaidongzhishang
Kitchen Studio King Bed With Sofa Bed
Stayed in Feb 2025
Business travelers
21 review
10.0/10
Outstanding
Posted on Mar 12, 2025
The hotel is in a very good location, surrounded by delicious food. It is very cost-effective to stay at Hyatt at this price. The waiters are very friendly. I will definitely choose this hotel again next time I come to Chengdu.
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Response from Property: I am very happy to receive such kind words, like a spring breeze in my heart! Your good comments, praise, and sincere affirmation will fill our hearts with strength. Your trust and support are the driving force for our continuous progress. Your praise is the greatest recognition for us. It is our greatest honor to serve you. All the staff of the hotel wish you a happy life and smooth work! We look forward to your return to "Jia"!
Guest User
Kai Yue Jia Yu Standard Twin Room
Stayed in Jan 2025
Travel with friends
3 review
10.0/10
Outstanding
Posted on Feb 17, 2025
The service was warm and thoughtful, from the patient answers at the front desk to the timely response of the room service. Every staff member was very kind, especially Yang Xiaohui at the front desk who helped me a lot and made me feel at home. Secondly, the room was clean and tidy, with complete facilities and comfortable bedding. I slept very well at night. The toiletries in the bathroom were also of good quality.
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Response from Property: Dear guest, thank you very much for choosing Hyatt House Chengdu Xiangnanli and sharing your valuable experience! We are very happy to hear your appreciation for our environment and service attitude. We have been committed to providing every guest with a high-quality accommodation experience and ensuring a comfortable environment and thoughtful service. Your affirmation is the best reward for our team's efforts. Our team will continue to work hard to provide you with better service. If you have any additional needs or requests, please feel free to let us know and we will do our best to meet your expectations. We hope your next stay will bring you wonderful memories again. Thank you again for your evaluation and support. All the hotel staff wish you and your family all the best and happiness!
Anananan
Kitchen Studio King Bed With Sofa Bed
Stayed in Jan 2025
Business travelers
7 review
10.0/10
Outstanding
Posted on Feb 11, 2025
The room was very comfortable. Nina and Claire at the front desk were very welcoming and had a good service attitude.
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Response from Property: Dear guest, thank you very much for choosing Hyatt House Chengdu Xiangnanli and sharing your valuable experience! We are very happy to hear your appreciation for our environment and service attitude. We have been committed to providing every guest with a high-quality accommodation experience and ensuring a comfortable environment and thoughtful service. Your affirmation is the best reward for our team's efforts. Our team will continue to work hard to provide you with better service. If you have any additional needs or requests, please feel free to let us know and we will do our best to meet your expectations. We hope your next stay will bring you wonderful memories again. Thank you again for your evaluation and support. All the hotel staff would like to wish you and your family a happy new year and happiness!
Fiona Chen JP
Two-bedrooms Kitchen Suite With One King Bed And Two Twin Beds - With Sofa Bed
Stayed in Dec 2024
Family
6 review
10.0/10
Outstanding
Posted on Feb 1, 2025
Very satisfied. Although it is a bit far from the city center, there are many food places downstairs. There is also a large comprehensive shopping mall across the road. The hotel's breakfast is very good. I booked a two-bedroom, two-bathroom room with a kitchen and a public laundry room. It is very Suitable for the whole family.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Hyatt House Chengdu Xiangnanli and sharing your valuable experience! We are very happy to hear your appreciation for our environment and service attitude. We have been committed to providing every guest with a high-quality accommodation experience and ensuring a comfortable environment and thoughtful service. Your affirmation is the best reward for our team's efforts. Our team will continue to work hard to provide you with better service. If you have any additional needs or requests, please feel free to let us know and we will do our best to meet your expectations. We hope your next stay will bring you wonderful memories again. Thank you again for your evaluation and support. All the hotel staff would like to wish you and your family a happy new year and happiness!
Traveller 8402
Two-bedrooms Kitchen Suite With One King Bed And Two Twin Beds - With Sofa Bed
Stayed in Nov 2024
Family
6 review
10.0/10
Outstanding
Posted on Dec 24, 2024
The hotel is in a good location, with Xiangnanli Pedestrian Street downstairs and a subway mall opposite; the front desk service is very enthusiastic and the response is very timely; the hotel facilities are complete: there is a swimming pool and a gym on the 3rd floor, the hotel breakfast is especially delicious, there are new dishes every day, and there are no repetitions in a week, the sleep is very quiet, and the overall is good 👍
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Response from Property: Dear guests, welcome to stay at Hyatt Place Xiangnanli. Thank you for taking the time to comment on us. It is our greatest honor to have your recognition for the joint efforts of all the hotel staff. We will continue to improve the quality of service and regularly change the types of breakfast. Every need of the guests is the direction we sincerely strive for. We look forward to your next visit.
Guest User
Kitchen Studio King Bed With Sofa Bed
Stayed in Oct 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Nov 15, 2024
Clean and tidy environment, meticulous service, and warmth in every corner. Good sound insulation, quiet sleep. Super cost-effective, it is a pleasant stay experience.
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Response from Property: Dear guest, hello! Thank you for choosing Hyatt House Chengdu Xiangnanli. Your sharing can help more guests know about our hotel. As Hyatt's first dual-brand hotel in the southwest, the rooms are spacious and comfortable, and the decoration style is modern and simple. There are many commercial districts around the hotel, where you can find everything you want to eat, drink and have fun. The humanely designed rooms can easily meet the efficient office needs of business people. The hotel's one-bedroom and two-bedroom suites are comfortable, spacious and reasonably designed, making them an excellent choice for family travel. I look forward to meeting you next time and wish you a happy life!
Guest User
Kitchen Suite King Bed With Sofa Bed
Stayed in Sep 2024
Family
4 review
10.0/10
Outstanding
Posted on Oct 9, 2024
On the last day of the holiday, there were obviously fewer guests staying. The National Day decorations that had not been removed showed the liveliness of the past few days. The dining experience in the morning was also great, with not many people and a comfortable environment. It was a good experience to stay during off-peak travel! The front desk and the chef in the morning were very enthusiastic. It was also very convenient to go to Shuangliu, and it only took 20 minutes by taxi. The location was convenient.
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Response from Property: Dear guests, welcome to stay at Hyatt House Xiangnanli. Thank you for taking the time to comment on us. It is our greatest honor to have your recognition for the joint efforts of all the hotel staff. We will continue to improve the quality of service and regularly change the types of breakfast. Every need of the guests is the direction we sincerely strive for. We are very happy to know that you enjoy a pleasant stay, which is also our greatest pride. We will continue to uphold the service concept of working hard and observing carefully, so that every guest can feel the warmth of "Jia". We look forward to your next visit!
Guest User
Kitchen Studio King Bed With Sofa Bed
Stayed in Sep 2024
Family
1 review
10.0/10
Outstanding
Posted on Oct 7, 2024
Overall, I am very satisfied and it is a good value for money choice. If you don't need to go to the city center every day, this is a good choice.
#Location: Very close to Shuangliu Airport, within 20 minutes. There are many places to eat nearby, and Xiangnanli is downstairs.
#Facilities: Apartment-style hotel, large room, with kitchenware and tableware. If the 1.8-meter-high bed does not have a bed guard, it will be a bit crowded for two adults and one child. Fortunately, the sofa can help to make a bed. The only drawback is that there are no children's wash stools and toilet seats, which will be a bit inconvenient. It seems that there are children's rooms. It would be better if a few more sets can be prepared for borrowing.
#Breakfast: What surprised me more was that I stayed for 3 nights, and the breakfast was different every day, 80% of which was completely different. There were also special snacks, dessert areas, and the fruits were also delicious. When I saw that I was with a baby when I entered the door, I would take the initiative to tell whether there were children with noodles to prepare, and I would also bring children's tableware. There were not many people eating in the morning, and the dining process was very comfortable.
#Service: The service response was quite timely. The room was a bit cold at night. Although there was no heater at the moment, they would proactively ask if a heater was needed. If something was broken, they would immediately send a technician to fix it. Finally, they quickly delivered the things I left in the room. The cleaning lady who was responsible for tidying up the room was also very enthusiastic towards the children.
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6/7
Response from Property: Dear guest, hello! Thank you for choosing Hyatt House Chengdu Xiangnanli and taking your precious time to share your pleasant stay experience. We hope that our warm and warm service will leave a deep impression on you. The hotel is located in the Xiangnanli Pedestrian Street in the High-tech Zone, with direct access to Metro Line 5. The transportation is very convenient. It only takes about 20 minutes by taxi to Shuangliu Airport. It is an ideal "home" for your business trip or leisure vacation. Thank you for your suggestion on the hotel's children's supplies. The hotel aims to create a comfortable and comfortable accommodation experience for all "Jia" people. The hotel's breakfast is made for you by selecting fresh ingredients that are environmentally friendly, natural, nutritionally balanced and traceable to their source. It will start your day full of energy and you and your family are welcome to come and taste it again. I'm glad that the apartment can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for us to move forward. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to your return to "Jia" again!
Neisaierwanglesukesaha
Kitchen Studio King Bed With Sofa Bed
Stayed in Feb 2025
Business travelers
33 review
10.0/10
Outstanding
Posted on Mar 21, 2025
A must-go for business trips, very satisfied!
Facilities: well maintained, tea and coffee are available
Hygiene: satisfactory, slept very comfortably
Environment: convenient surroundings, many choices for food and drink
Service: enthusiastic and helpful, also helped with room upgrades
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Response from Property: Dear guests, welcome to stay at Hyatt House Xiangnanli. Thank you for taking the time to comment on us. The hotel is located in Xiangnanli Pedestrian Street, High-tech Zone, and is directly accessible by Metro Line 5. The transportation is very convenient and it is an ideal "home" for your business trip and leisure vacation. Xiaoxuan reminds himself all the time to make every guest feel the warmth and comfort of returning to another home. We will continue to work hard to do better and better! Looking forward to seeing you home.
sndhhjdsz
Kai Yue Jia Yu Standard Twin Room
Stayed in Aug 2024
Business travelers
25 review
10.0/10
Outstanding
Posted on Sep 13, 2024
The room is large and the location is excellent. It is next to Xiangnanli and Renhe Square. There is also a self-service laundry room with an induction cooker. It is convenient for traveling and staying at home. The manager, Sunny, is very enthusiastic and the service is meticulous. The service score is full. The carpet is super beautiful and feels like it was newly replaced. Thumbs up
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Response from Property: Dear guest, thank you very much for your stay and appreciation. I am glad that the apartment can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for us to move forward. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to your return to "Jia" again!
flgm0817
Kitchen Studio King Bed With Sofa Bed
Stayed in Aug 2024
Business travelers
14 review
10.0/10
Outstanding
Posted on Sep 9, 2024
The room facilities are well maintained and cleaned! The view from the room is very wide, and the breakfast room on the third floor is also spacious and comfortable. The hotel staff is enthusiastic and proactive, especially Sunny!
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Response from Property: Dear guests, hello! Thank you very much for your review of our hotel. We are very happy to know that you enjoyed a pleasant stay. This is also our greatest pride. We will continue to uphold the service concept of working hard and observing carefully, so that every guest can feel the warmth of "Jia". We look forward to your visit again!
Guest User
Kitchen Studio Two Twin Beds With Sofa Bed
Stayed in Aug 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Sep 4, 2024
The hotel has good hygiene and environment. Linda and Cathy, the check-in staff, are very friendly. The duty manager will call in advance to see if there is any room demand.
The breakfast is very rich and tastes good.
There is a gym and swimming pool on the third floor. The water quality of the pool and the facilities in the changing room are very clean.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to stay at Hyatt House Chengdu Xiangnanli. In order to actively respond to the call of Hyatt Hotels Corporation, the hotel wholeheartedly creates a safe and worry-free accommodation environment for guests. Whether you are traveling or on a business trip, Hyatt always protects your safety and health, and dedicates every moment to this moment. Looking forward to your next visit, wishing you good health, peace and happiness!
Guest User
Kai Yue Jia Yu Standard Room - Double Bed
Stayed in Jan 2025
Solo travelers
19 review
10.0/10
Outstanding
Posted on Feb 6, 2025
I often stay at Hyatt House. The front desk service is very good. They packed breakfast for me when I had to catch the bus early in the morning. The room is clean and hygienic.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to stay at Hyatt House Xiangnanli. As the first dual-brand hotel (Hyatt Place and Hyatt Residences) in the southwest region built by Hyatt, we uphold Hyatt's consistent hospitality. The entire hotel building has passed the US LEED Platinum certification. The room layout is reasonable, humanized, and warmly designed, which can easily meet office needs. Thank you for taking the time to comment on us. It is our greatest honor to have your recognition for the joint efforts of all the hotel staff. We will continue to improve the quality of service and regularly change the types of breakfast. Every need of the guests is the direction we sincerely strive for. We look forward to your next visit~