Hyatt House Chengdu Pebble Walk

Hyatt House Chengdu Pebble Walk Reviews

Hyatt House Chengdu Pebble Walk

Floor 17-25, No. 669 Wanxiang South Road, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
Hyatt House Chengdu Pebble Walk
Hyatt House Chengdu Pebble WalkHyatt House Chengdu Pebble WalkHyatt House Chengdu Pebble Walk
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Hyatt House Chengdu Pebble Walk Guest Reviews

4.7/5
Outstanding
230 review
Verified reviews
Location4.8
Amenities4.7
Service4.7
Cleanliness4.8
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All reviews(230)
Positive reviews(220)
Reviews with photos/video(45)
Delicious breakfast(20)
Friendly front desk staff(18)
Large rooms(16)
Perfect for business trips(10)
Excellent room layout(7)
Close to metro(7)
Stayed multiple times(4)
Poor air conditioning(2)
Negative reviews(9)
Guest User
Two-bedrooms Kitchen Suite With One King Bed And Two Twin Beds - With Sofa Bed
Stayed in Sep 2024
Family
3 review
4.2/5
Very Good
Posted on Jan 1, 2025
Good room and good price
Response from Property: Dear Guest, thank you for providing your valuable feedback to us. We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu. In the meantime if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
Guest User
Kai Yue Jia Yu Standard Twin Room
Stayed in May 2024
Couples
9 review
4.0/5
Very Good
Posted on Jul 2, 2024
comfortable place and nice design
Response from Property: Dear Guest, thank you for providing your valuable feedback to us. We pride ourselves on providing authentic hospitality and attention to details, we are very glad to learn that you had a nice memorable journey in Chengdu. In the meantime if there is anything we can be of assistance with, please do not hesitate to reach us, we will be glad to at your service as always.
Bosaidongzhishang
Kitchen Studio King Bed With Sofa Bed
Stayed in Feb 2025
Business travelers
20 review
5.0/5
Outstanding
Posted on Mar 12, 2025
The hotel is in a very good location, surrounded by delicious food. It is very cost-effective to stay at Hyatt at this price. The waiters are very friendly. I will definitely choose this hotel again next time I come to Chengdu.
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Response from Property: I am very happy to receive such kind words, like a spring breeze in my heart! Your good comments, praise, and sincere affirmation will fill our hearts with strength. Your trust and support are the driving force for our continuous progress. Your praise is the greatest recognition for us. It is our greatest honor to serve you. All the staff of the hotel wish you a happy life and smooth work! We look forward to your return to "Jia"!
Guest User
Kai Yue Jia Yu Standard Twin Room
Stayed in Jan 2025
Travel with friends
2 review
5.0/5
Outstanding
Posted on Feb 17, 2025
The service was warm and thoughtful, from the patient answers at the front desk to the timely response of the room service. Every staff member was very kind, especially Yang Xiaohui at the front desk who helped me a lot and made me feel at home. Secondly, the room was clean and tidy, with complete facilities and comfortable bedding. I slept very well at night. The toiletries in the bathroom were also of good quality.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for choosing Hyatt House Chengdu Xiangnanli and sharing your valuable experience! We are very happy to hear your appreciation for our environment and service attitude. We have been committed to providing every guest with a high-quality accommodation experience and ensuring a comfortable environment and thoughtful service. Your affirmation is the best reward for our team's efforts. Our team will continue to work hard to provide you with better service. If you have any additional needs or requests, please feel free to let us know and we will do our best to meet your expectations. We hope your next stay will bring you wonderful memories again. Thank you again for your evaluation and support. All the hotel staff wish you and your family all the best and happiness!
Anananan
Kitchen Studio King Bed With Sofa Bed
Stayed in Jan 2025
Business travelers
7 review
5.0/5
Outstanding
Posted on Feb 11, 2025
The room was very comfortable. Nina and Claire at the front desk were very welcoming and had a good service attitude.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇成都象南里凱悦嘉寓酒店並分享您的寶貴體驗! 我們非常高興聽到您對我們的環境和服務態度的讚賞。我們一直致力於為每位客人提供優質的住宿體驗,並確保環境舒適、服務周到。您的肯定是對我們團隊努力的最好回報。 我們的團隊將繼續努力,為您提供更好的服務。如果您有任何額外的需求或要求,請隨時告訴我們,我們將全力滿足您的期望。我們希望您的下次入住能再次給您留下美好的回憶。 再次感謝您的評價和支持。 酒店全體員工在此祝您和您的家人新年快樂,闔家幸福!
Fiona Chen JP
Two-bedrooms Kitchen Suite With One King Bed And Two Twin Beds - With Sofa Bed
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Feb 1, 2025
Very satisfied. Although it is a bit far from the city center, there are many food places downstairs. There is also a large comprehensive shopping mall across the road. The hotel's breakfast is very good. I booked a two-bedroom, two-bathroom room with a kitchen and a public laundry room. It is very Suitable for the whole family.
Original TextTranslated by Google
Response from Property: 尊敬的客人,非常感謝您選擇成都象南里凱悦嘉寓酒店並分享您的寶貴體驗! 我們非常高興聽到您對我們的環境和服務態度的讚賞。我們一直致力於為每位客人提供優質的住宿體驗,並確保環境舒適、服務周到。您的肯定是對我們團隊努力的最好回報。 我們的團隊將繼續努力,為您提供更好的服務。如果您有任何額外的需求或要求,請隨時告訴我們,我們將全力滿足您的期望。我們希望您的下次入住能再次給您留下美好的回憶。 再次感謝您的評價和支持。 酒店全體員工在此祝您和您的家人新年快樂,闔家幸福!
Traveller 8402
Two-bedrooms Kitchen Suite With One King Bed And Two Twin Beds - With Sofa Bed
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The hotel is in a good location, with Xiangnanli Pedestrian Street downstairs and a subway mall opposite; the front desk service is very enthusiastic and the response is very timely; the hotel facilities are complete: there is a swimming pool and a gym on the 3rd floor, the hotel breakfast is especially delicious, there are new dishes every day, and there are no repetitions in a week, the sleep is very quiet, and the overall is good 👍
Original TextTranslated by Google
Response from Property: 尊敬的賓客,歡迎您選擇入住象南里凱悦嘉軒酒店。謝謝您抽出寶貴的時間對我們進行點評,酒店全體員工的共同努力能得到您的認可,是我們最大的榮耀;不斷地提高服務質量,定期更換早餐種類,客人的每一絲需求都是我們真誠為之努力的方向,期待您的下次光臨
Guest User
Kitchen Studio King Bed With Sofa Bed
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Clean and tidy environment, meticulous service, and warmth in every corner. Good sound insulation, quiet sleep. Super cost-effective, it is a pleasant stay experience.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing Hyatt House Chengdu Xiangnanli. Your sharing can help more guests know about our hotel. As Hyatt's first dual-brand hotel in the southwest, the rooms are spacious and comfortable, and the decoration style is modern and simple. There are many commercial districts around the hotel, where you can find everything you want to eat, drink and have fun. The humanely designed rooms can easily meet the efficient office needs of business people. The hotel's one-bedroom and two-bedroom suites are comfortable, spacious and reasonably designed, making them an excellent choice for family travel. I look forward to meeting you next time and wish you a happy life!
Guest User
Kitchen Suite King Bed With Sofa Bed
Stayed in Sep 2024
Family
4 review
5.0/5
Outstanding
Posted on Oct 9, 2024
On the last day of the holiday, there were obviously fewer guests staying. The National Day decorations that had not been removed showed the liveliness of the past few days. The dining experience in the morning was also great, with not many people and a comfortable environment. It was a good experience to stay during off-peak travel! The front desk and the chef in the morning were very enthusiastic. It was also very convenient to go to Shuangliu, and it only took 20 minutes by taxi. The location was convenient.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to stay at Hyatt House Xiangnanli. Thank you for taking the time to comment on us. It is our greatest honor to have your recognition for the joint efforts of all the hotel staff. We will continue to improve the quality of service and regularly change the types of breakfast. Every need of the guests is the direction we sincerely strive for. We are very happy to know that you enjoy a pleasant stay, which is also our greatest pride. We will continue to uphold the service concept of working hard and observing carefully, so that every guest can feel the warmth of "Jia". We look forward to your next visit!
Guest User
Kitchen Studio King Bed With Sofa Bed
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 7, 2024
Overall, I am very satisfied and it is a good value for money choice. If you don't need to go to the city center every day, this is a good choice. #Location: Very close to Shuangliu Airport, within 20 minutes. There are many places to eat nearby, and Xiangnanli is downstairs. #Facilities: Apartment-style hotel, large room, with kitchenware and tableware. If the 1.8-meter-high bed does not have a bed guard, it will be a bit crowded for two adults and one child. Fortunately, the sofa can help to make a bed. The only drawback is that there are no children's wash stools and toilet seats, which will be a bit inconvenient. It seems that there are children's rooms. It would be better if a few more sets can be prepared for borrowing. #Breakfast: What surprised me more was that I stayed for 3 nights, and the breakfast was different every day, 80% of which was completely different. There were also special snacks, dessert areas, and the fruits were also delicious. When I saw that I was with a baby when I entered the door, I would take the initiative to tell whether there were children with noodles to prepare, and I would also bring children's tableware. There were not many people eating in the morning, and the dining process was very comfortable. #Service: The service response was quite timely. The room was a bit cold at night. Although there was no heater at the moment, they would proactively ask if a heater was needed. If something was broken, they would immediately send a technician to fix it. Finally, they quickly delivered the things I left in the room. The cleaning lady who was responsible for tidying up the room was also very enthusiastic towards the children.
Original TextTranslated by Google
6/7
Response from Property: Dear guest, hello! Thank you for choosing Hyatt House Chengdu Xiangnanli and taking your precious time to share your pleasant stay experience. We hope that our warm and warm service will leave a deep impression on you. The hotel is located in the Xiangnanli Pedestrian Street in the High-tech Zone, with direct access to Metro Line 5. The transportation is very convenient. It only takes about 20 minutes by taxi to Shuangliu Airport. It is an ideal "home" for your business trip or leisure vacation. Thank you for your suggestion on the hotel's children's supplies. The hotel aims to create a comfortable and comfortable accommodation experience for all "Jia" people. The hotel's breakfast is made for you by selecting fresh ingredients that are environmentally friendly, natural, nutritionally balanced and traceable to their source. It will start your day full of energy and you and your family are welcome to come and taste it again. I'm glad that the apartment can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for us to move forward. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to your return to "Jia" again!
Neisaierwanglesukesaha
Kitchen Studio King Bed With Sofa Bed
Stayed in Feb 2025
Business travelers
33 review
5.0/5
Outstanding
Posted on Mar 21, 2025
A must-go for business trips, very satisfied! Facilities: well maintained, tea and coffee are available Hygiene: satisfactory, slept very comfortably Environment: convenient surroundings, many choices for food and drink Service: enthusiastic and helpful, also helped with room upgrades
Original TextTranslated by Google
Response from Property: 尊敬的賓客,歡迎您選擇入住象南里凱悦嘉寓酒店。感謝您抽出寶貴的時間對我們進行點評,酒店地處高新區象南里步行街,地鐵5號線可直達,交通十分便利,是您商務出行,休閑度假之理想的“家”。小軒時時刻刻都在提醒自己,要讓每一位小主來都能感受的到回到另一個家的温馨,自在。我們會繼續努力的做的更好,更出色哦!期待您回家哦。
sndhhjdsz
Kai Yue Jia Yu Standard Twin Room
Stayed in Aug 2024
Business travelers
25 review
5.0/5
Outstanding
Posted on Sep 13, 2024
The room is large and the location is excellent. It is next to Xiangnanli and Renhe Square. There is also a self-service laundry room with an induction cooker. It is convenient for traveling and staying at home. The manager, Sunny, is very enthusiastic and the service is meticulous. The service score is full. The carpet is super beautiful and feels like it was newly replaced. Thumbs up
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your stay and appreciation. I am glad that the apartment can bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and a driving force for us to move forward. We will continue to maintain our enthusiasm and strive to provide every guest with a home away from home experience. Looking forward to your return to "Jia" again!
flgm0817
Kitchen Studio King Bed With Sofa Bed
Stayed in Aug 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Sep 9, 2024
The room facilities are well maintained and cleaned! The view from the room is very wide, and the breakfast room on the third floor is also spacious and comfortable. The hotel staff is enthusiastic and proactive, especially Sunny!
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!非常感謝您對我們酒店的評論。我們很高興得知您享受到愉快的住宿體驗,這也是我們最大的驕傲,我們將繼續秉承用心做事、細心觀察的服務理念,讓每一位客人都感受到“嘉”的温暖,期待您的再次光臨!
Guest User
Kitchen Studio Two Twin Beds With Sofa Bed
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
The hotel has good hygiene and environment. Linda and Cathy, the check-in staff, are very friendly. The duty manager will call in advance to see if there is any room demand. The breakfast is very rich and tastes good. There is a gym and swimming pool on the third floor. The water quality of the pool and the facilities in the changing room are very clean.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,歡迎您選擇入住成都象南里凱悦嘉寓酒店,酒店為積極響應凱悦酒店集團號召,全心全意為賓客營造安全無憂的入住環境,無論您是出遊還是差旅,凱悦時刻守護您的安全和健康,為此刻,用心每一刻。期待您下次的到來,祝身體健康,平安幸福!
Guest User
Kai Yue Jia Yu Standard Room - Double Bed
Stayed in Jan 2025
Solo travelers
19 review
5.0/5
Outstanding
Posted on Feb 6, 2025
I often stay at Hyatt House. The front desk service is very good. They packed breakfast for me when I had to catch the bus early in the morning. The room is clean and hygienic.
Original TextTranslated by Google
Response from Property: Dear guests, welcome to stay at Hyatt House Xiangnanli. As the first dual-brand hotel (Hyatt Place and Hyatt Residences) in the southwest region built by Hyatt, we uphold Hyatt's consistent hospitality. The entire hotel building has passed the US LEED Platinum certification. The room layout is reasonable, humanized, and warmly designed, which can easily meet office needs. Thank you for taking the time to comment on us. It is our greatest honor to have your recognition for the joint efforts of all the hotel staff. We will continue to improve the quality of service and regularly change the types of breakfast. Every need of the guests is the direction we sincerely strive for. We look forward to your next visit~