Chengdu Art City Hotel Reviews

Response from Property: Dear guest, thank you very much for your evaluation and recognition of Chengdu Yijia Hotel, and thank you for your affirmation of the convenience of our hotel. We are committed to providing convenient services to every guest. We have always paid attention to keeping the rooms and public areas clean and tidy to ensure that every guest can rest in a comfortable and hygienic environment. Thank you again for your support and encouragement! If you have any other needs or suggestions, please feel free to contact us. Looking forward to your visit again, we will serve you wholeheartedly. I wish you a happy life! 😊 If you have any needs, please feel free to contact the front desk, we will serve you wholeheartedly.

Response from Property: Your satisfaction is our driving force. We will continue to optimize our services to ensure that every guest can enjoy a more convenient and comfortable stay. Thank you again for your affirmation and support! We look forward to seeing you again. I wish you a happy life!

Response from Property: 尊敬的貴賓，您好，非常感謝您百忙之中給予的點評，您的認可是我們最大動力。酒店位於火車南站旁，周邊飲食、娛樂配套設施一應俱全。同時交通便利，乘坐地鐵1號線、7號線、18號線出站即可直達。 期待您的再次光臨，小藝在此祝您天天開心，身體健康！

Response from Property: Dear guest, thank you for choosing to stay in our hotel and taking the time to share your valuable feedback! We are glad to know that you are satisfied with the comfort of the bed and the location, which is a great encouragement to us. We apologize for the smoke smell in the room you mentioned. The hotel always strictly follows the smoke-free policy. For the failure to completely eliminate the odor this time, we will further strengthen the inspection of room cleaning and ventilation system to ensure that every guest will be provided with a fresh and comfortable stay environment in the future. Your feedback is very important to us. We sincerely look forward to your visit again, so that we have the opportunity to present you with a more perfect experience! I wish you all the best,

Response from Property: Dear guest: Thank you for staying at Yijia City Hotel. It only takes 35 minutes to reach Tianfu Airport by taking Line 18 in the morning. The first bus departs from the South Railway Station at 5:55, which is suitable for catching an early flight. It is located directly opposite Chengdu South Railway Station and only a few kilometers away from the city center. It can quickly switch between transfers and city activities. It is close to CapitaLand Plaza, Yulin Road and other business districts. Dining and shopping needs can be solved on foot. I hope that next time we can still be your warm station on the road, and all hotel partners are waiting for you to go home at any time~

Response from Property: Dear guests: Thank you for choosing Chengdu Yijia Hotel and giving us your valuable suggestions. We take your feedback very seriously and sincerely apologize for the inconvenience. In response to the issue you mentioned, we have taken the following measures: 1. Room cleaning and non-smoking room guarantee: We have arranged professional cleaning staff to thoroughly clean the room you stayed in, and ensure that all rooms marked as non-smoking rooms will strictly comply with non-smoking regulations in the future. 2. Facility maintenance: Regarding the damaged toilet paper box in the bathroom, we have immediately repaired it and conducted a comprehensive inspection of all guest room facilities in the hotel to ensure that every guest can enjoy comfortable and convenient services. 3. Improve service quality: We will strengthen staff training to ensure that every guest’s needs can be responded to in a timely and effective manner. Thank you again for your understanding and suggestions. If you have any additional questions or require further assistance, please feel free to contact our front desk staff. We look forward to your next visit and we will do our best to provide you with better service.

Response from Property: 尊敬的客人，非常感謝您對成都藝家酒店的高度評價和滿分的認可！您提到酒店人員的服務態度和素質非常好，這是對我們團隊最大的肯定。我們將繼續秉持專業、熱情的服務態度，確保每一位客人都能感受到家一般的温暖。也很高興您對我們的清潔標準感到滿意。我們一直致力於為客人提供一個安全、衞生、舒適的居住環境。再次感謝您選擇成都藝家酒店，並給予我們如此高的評價！期待您再次光臨，我們會繼續努力為您提供更優質的服務。

Response from Property: Dear guest, thank you very much for your high praise and enthusiastic recommendation of Chengdu Yijia Hotel! We are honored to be your ideal choice for this business trip and to receive such positive feedback from you. Your satisfaction is the greatest affirmation of our work and the motivation for us to move forward. We will continue to work hard to continuously improve ourselves and strive to meet or even exceed your expectations in all aspects. We look forward to welcoming you again next time and enjoying a better stay experience. Thank you again for your support and love!

Response from Property: 尊敬的貴賓您好，非常感謝您選擇入住藝家酒店，並在百忙之中做出點評，同時也非常抱歉給您此次入住帶來不好的體驗，入住期間房間有任何問題和要求您都可以在房間電話撥打前台電話，我們的小夥伴會第一時間響應您的需求和建議。並及時得到迴應。酒店各位小夥伴非常期待您的下次光臨。

Response from Property: 尊敬的賓客您好！非常感謝您選擇入住我們酒店並對我們酒店做出評價，如果在等待期間沒照顧好您請您見諒，我們也會多做培訓提高員工技能，您的滿意是我們最大的責任與榮幸，小藝致力於為客人提供卓越的服務；您的到來及肯定是我們不斷進步的動力與方向，期待您的下次光臨！

Response from Property: 尊敬的客人，您好！感謝您選擇我們酒店並給予肯定評價。您提到的地理位置便利以及對房間的喜愛，是我們最為珍視的反饋。我們將繼續致力於保持環境舒適、設施完善，確保每一位賓客都能享受到愉悦的入住體驗。期待未來有機會再次為您服務！祝您生活愉快！

Response from Property: 親愛的客人，謝謝您給到我們這麼中肯的評價，您的光臨就是對小藝最大的支持了，酒店位於酒店位於火車南站旁邊，周邊有凱德，蘇寧等大型商場，可以乘坐地鐵1號線，7號線，18號線，讓客人住的舒適是我們的追求，期待和您的下次相遇。

Response from Property: 尊敬的賓客，您的肯定是對我們最大的鼓勵！感謝您提到我們酒店的交通便利性，緊鄰成都南站確實為您的出行帶來了極大的方便。我們深知位置優勢對於旅途的重要性，因此選址於此，力求讓每一位賓客都能享受無縫銜接的出行體驗。我們期待每一次您的光臨都能成為一段愉快記憶的開始。無論是商務出差還是休閑旅行，成都藝家酒店將持續為您提供更多的便捷與舒適，讓您在快節奏的旅途中也能擁有家一般的温馨感受。

Response from Property: 尊敬的客人：感謝您入住藝家城市酒店，早晨乘坐18號線直達車僅需35分鐘即可抵達天府機場，首班車5:55從火車南站出發，適合趕早班機‌。位於成都南站正對面，距離市區僅幾公里，可快速切換中轉與城市活動‌，臨近凱德廣場、玉林路等商圈，餐飲、購物需求均可步行解決‌。期待下次依然能成為您出行路上的温馨驛站，酒店全體夥伴隨時恭候您回家~