Wenjunlou Courtyard·Food Hotel (Kuanzhai Alley Tonghuimen Subway Station) Reviews
Wenjunlou Courtyard·Food Hotel (Kuanzhai Alley Tonghuimen Subway Station)
No. 180, Qintai Former Path, Qingyang District, Chengdu, Sichuan, 610072, ChinaView Hotel Details
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Wenjunlou Courtyard·Food Hotel (Kuanzhai Alley Tonghuimen Subway Station) Guest Reviews
9.6/10
Excellent
1753 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
The staff at the hotel went above and beyond to ensure our stay was comfortable and memorable. From the warm welcome at check-in to the attentive housekeeping and concierge services, every interaction was professional and friendly.
They were prompt to assist with our luggages the moment our car stopped in front of the hotel.
Frank the manager and Bel were always ready to assist with a smile. Their attention to detail and genuine care for guests made us feel valued and well taken care of throughout our stay.
Response from Property: Thank you very much for your detailed review, we are honored to receive such a high evaluation from you!
We are very pleased to know that our team has left a deep and beautiful impression on you from the moment you arrived, whether it is the warm welcome at check-in, the meticulous cleaning of the room and the thoughtful arrangement of the concierge service. Your satisfaction is the greatest motivation for our work.
Special thanks to you for mentioning the managers Frank and Bel, their smiles and helpful attitudes are the microcosm of our hotel culture. Their extreme pursuit of details and sincere care for each guest really make every guest feel the warmth and respect of home.
We promise to continue to maintain and continuously improve the quality of our service to ensure that every guest can enjoy the same memorable and comfortable stay experience. Thank you again for your visit and support, and look forward to the opportunity to serve you again in the future and create more beautiful memories!
lolsson
Family Friendly Cozy Smart Suite - Triple Occupancy (Fridge)
Stayed in Jan 2025
Family
11 review
10.0/10
Outstanding
Posted on Feb 13, 2025
The service at Wenjunlou was fantastic, the staff were so friendly and helpful... nothing was too much trouble and they were able to help arrange Opera tickets and a car to Leshan for the day. We ate at the restaurant for dinner both nights; food was delicious and well priced. The hotel is very iconic with the balcony and rooms were clean and comfortable. Location was great and we also enjoyed walking through the Culture park and adjacent Palace. Would happily recommend staying here.
Response from Property: 尊敬的賓客:非常高興得知文君樓的服務、員工友好態度、餐飲質量、房間舒適度以及地理位置都得到了您的認可。感謝您分享您的住宿體驗,我們很榮幸能為您提供幫助並安排歌劇票和樂山行程。期待再次為您服務,祝您一切順利!小陳
This hotel is amazing! Frank met us the day we arrived and upgraded us to a family room for better comfort and views. He helped me deal with a booking issue for a tour and gave us great advice on where to spend our free time. He even sent fruit to the room on our arrival. The beds were comfortable. The bathroom was great (the heated toilet seat was the best toilet I've ever used lol). The building is a very traditional old style Chinese building set amongst many other similar buildings. The restaurant has great food at great prices, too. There were markets directly across the street. The opera was a 2 minute walk from the hotel. The best hot pot street was 5 minutes walk. And the hutongs (? Traditional street markets) were only a 10 minute, leisurely walk away. I highly recommend this accommodation to anyone and would like to thank Frank for his amazing, above and beyond service.
6/8
Response from Property: Dear guests, Thanks for your kind words! We're thrilled to hear that you enjoyed your stay with us at the Wenjun Courtyard Hotel. We’d love to welcome you back anytime for another memorable visit to Chendu! Warm regards, Kimberley
Kslim5309
Special Queen Room
Stayed in Nov 2024
Family
9 review
10.0/10
Outstanding
Posted on Dec 22, 2024
Hotel look vintage and beatiful
Staff are very kind and helpful for tourist
Thumbs up for english speaking staff as well
Response from Property: Dear guest, Thank you for your comments and your recognition of the English level of our hotel staff. Our hotel staff can communicate in English, which is what we have prepared for foreign friends. Thank you for your praise of the room facilities. I hope you will come again. Frank Hotel manager.
Anonymous User
Deluxe Twin Room( Fridge+Terrace+Laundry)
Stayed in Feb 2025
Family
13 review
8.5/10
Very Good
Posted on Mar 26, 2025
Nice and peaceful place to stay
Response from Property: 尊敬的客人感謝您的用心點評!我們一直致力於為客人提供寧靜放鬆的環境,讓每位住客都能擁有優質的睡眠體驗。聽到您認可這裏的舒適與安靜,我們倍感欣慰。期待下次能繼續為您在旅途中保留這片愜意的角落,祝您日日好夢,隨時歡迎回家!小陳
Jing Mei
Street View Family Suite
Stayed in Oct 2024
Family
3 review
10.0/10
Outstanding
Posted on Dec 3, 2024
Hotel staff were really friendly and helpful. They insisted to help us with the luggage even though we could manage on our own.
The room was spotlessly clean. Kids toothbrush and disposable slippers are provided which made my children inclusive.
Location was walking distance (less than 10 mins) from Tonghuimen station.
Special thanks to Joey and Kimberly for making our stay a memorable one.
Response from Property: Dear Guest,Thank you for sharing your impressions about our hotel. We are glad that our location is comfortable and our staff is friendly and attentive for you and we hope to have the chance to welcome you during a next visit in Chendu.Kind regards from all of us,Kimberley, Front desk
The Moroccan camel
Special Queen Room
Stayed in Oct 2024
Solo travelers
2 review
10.0/10
Outstanding
Posted on Nov 18, 2024
The hotel is Amazing, traditional style,located in the famous Kuan zhai alley right in front of the Famous sichuan opera house that is one of the best things to see in Chengdu , it's also near the metro and people's park.
cleanliness,calmness, free laundry,amazing teahouse and a good restaurant...
The manager Frank, and the staff counter Kimberley ,belle ,Zoey and the others are more like a family with their excellent service
Their dedication is what makes this place more than just a hotel to help the foreigners overcome the challenges of communication in China.
I highly recommend this hotel for every traveller not only foreigners
And i will certainly book again in Wenjunloo
Response from Property: Dear Sir, thank you so much for your wonderful review. The traditional stylish hotel in the ancient Chengdu, bathed in the quite local surroundings...We feel so thankful that " the most Chengdu and the most traditional style here in China" didn't be the barrier, but the bridge of connecting us...Meanwhile, “ Wenjunloo”is very Sichuanese...I mean the pronunciation...
ЕВ
Special Queen Room
Stayed in Mar 2025
Solo travelers
1 review
10.0/10
Outstanding
Posted on Apr 19, 2025
A superb location, the best of the best. I am staying here for the 2nd time and will stay if I am lucky enough to be in Chengdu
Response from Property: 尊敬的客人,衷心感謝您的再次光臨和長期支持!得知您依然對我們的地理位置讚不絕口,我們倍感榮幸。能接待您這樣的回頭客,是我們最大的幸福。您的信賴是我們前進的動力,我們將始終如一,為您提供無可挑剔的體驗。全體團隊成員已開始期待您的下一次成都之行,屆時定將為您奉上更完美的入住時光!
chris fate
Deluxe Twin Room( Fridge+Terrace+Laundry)
Stayed in Mar 2025
Solo travelers
8 review
10.0/10
Outstanding
Posted on Apr 13, 2025
This is a small hotel full of Chinese character. It it cozy and quiet with a nice courtyard and terrace. The room was clean and nicely decorated. Great for a relaxing stay. Friendly service and no annoying elevator!
Response from Property: 尊敬的客人,感謝您對我們這家特色小店的厚愛!您用"温馨安靜"、"精美庭院"這些詞語描述我們,讓我們倍感榮幸。很高興您能在這裏享受到放鬆的時光,這正是我們想要為客人營造的體驗。關於您提到的沒有電梯這一點,我們這家由傳統民居改造的小酒店確實保留了最原汁原味的特色。雖然可能會給部分客人帶來不便,但漫步在青石板小徑上,何嘗不是一種獨特的體驗呢?期待在金桂飄香的季節,能再次迎接您的到來。我們的庭院茶室永遠為您留着一個靠窗的位置。
Guest User
Modern Smart Suite - With View (Balcony, Fridge)
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 2, 2025
All was very good ,
We just think that the dining room is Little, when we cannot go outside because of the bad weather
Thank you !
Response from Property: 尊敬的客人:感謝您選擇入住我們酒店並分享寶貴的意見!我們非常高興得知您對整體住宿體驗感到滿意,同時也衷心感謝您對酒店餐廳的建議。關於您提到的問題,我們已記錄並積極優化方案,力求為客人提供更舒適的用餐環境。對於天氣原因影響户外活動的情況,我們深表理解。希望在陽光晴朗的天氣裏,我們酒店能有機會再次和您相遇。小楊
Guest User
Street View Family Suite
Stayed in Feb 2025
Family
1 review
9.5/10
Amazing
Posted on Mar 29, 2025
Excellent service. The staffs are friendly and really listen to our request.
Provide free laundry service which is great for the travelers!
Love the location as well.
Response from Property: 尊敬的客人, 感謝您選擇入住並花時間分享如此暖心的反饋!得知我們的服務能為您的旅途增添便利與温暖,整個團隊都備受鼓舞。 您的認可是對我們最大的肯定——我們始終相信,貼心的服務源自真誠的聆聽與細節的打磨。很高興您喜歡酒店的免費洗衣服務和優越地理位置,這正是我們為旅行者打造“家外之家”的小小心意。 再次感謝您對我們的信任,期待未來能再次為您點亮旅途中的美好時光。祝您探索世界的每一程都充滿驚喜! Brian
Super friendly and very helpful, English-speaking staff. Great location next to two nice public parks and very close to downtown Chengdu (2 subway stations or 5-10 min cab / didi). Good breakfast and very good in-house restaurant. A bit noisy during nights due to old building and busy street.
Response from Property: Dear guest, nice to meet you. The three words "smoke and fire" flowing in your writing are just like the morning mist on the banks of Jinjiang River. They not only depict the beauty of leaning on the railing of Wenjun Tower and listening to the market, but also tell the lovely troubles of the hustle and bustle of the city. This century-old house in western Sichuan, originally breathed with every brick and tile, and beat in unison with the pulse of Chengdu. The city sounds you hear may be the echo of Sima Xiangru riding his horse across the bluestone slabs? I'm enclosing a specially made ginkgo leaf soundproof bookmark with this letter. The veins of the leaves contain the twilight from the Kuanzhai Alley, and I hope it will accompany you as you enjoy the night rain in Bashu. When autumn comes and the sweet osmanthus fragrance fills the air, we sincerely invite you to come under the eaves again to taste the newly brewed fermented glutinous rice wine and see how we turn the "old" into the "ancient" and the hustle and bustle into human warmth. Best wishes for a good autumn, Sincerely, Brian Wenjun
I stayed in this hotel twice over a week. They kindly held my luggage for a couple of days while I visited another area. It was clean and comfortable. Frank, Kimberley, Zoey and the crew were super helpful and made my visit to Chengdu very easy.
Response from Property: 尊敬的客人, 見字如晤。能在錦官城的煙雨裏與您相逢,並見證文君樓的一磚一瓦成為您旅途故事的一部分,是我們莫大的榮幸。 讀到您筆下的深夜抵達場景,在成都,我們篤信“巴適”從不是口號,而是凌晨接過行囊時掌心的温度,是替遊子寄出一份牽掛時的妥帖。您將這份心意稱為“無微不至”,實則是這座百年庭院在司馬相如的琴聲裏傳承千年的待客之道。 三千裡外錦水長,願您某日循着麻辣鮮香再來成都時,檐角的燈籠仍為您亮着。順頌時祺,文君樓全體袍哥在此拱手相候。Brian
Mchia Y
Special Queen Room
Stayed in Jun 2024
Travel with friends
5 review
10.0/10
Outstanding
Posted on Sep 14, 2024
Love the location: 5 mins walk to train station, walking distance to kuan Zhai alley, right opposite the 川剧
Good service: helpful counter staff with WeChat support
Good food with reasonable price. Breakfast has good varieties too.
Note: hotel only have staircase, 4 levels. Request for ground floor if it’s easier for you
Response from Property: Dear Guest,Thank you so much for sharing your Wenjun Courtyard Hotel feedback with us, we really appreciate you took time for that. We could not be happier to see that your experience was a great one and you liked our central location, good service, attentive staff as well as the daily breakfast buffet. Our whole team is already looking forward to have you again at our place.Best regards,The General Manager.
Jo1314
Deluxe Twin Room( Fridge+Terrace+Laundry)
Stayed in Nov 2024
Family
10 review
9.0/10
Great
Posted on Dec 26, 2024
We were greeted by very friendly and warm staff upon arrival. This is a hotel we were not sure while booking as we came from a luxury resort. The first night I was planning to move to another one. But wow, what a service and warmth we received. The homey feel Frank and his staff worked hard for has paid it off. The breakfast and dinner was so yummy that we ordered more than we needed!
At the time of checking out, we made a decision that we will come back again!
Thank you Frank and team! Great work !
Response from Property: Dear guest,Thank you for taking the time to leave us a review and provide us feedback. I would firstly like to say how delighted to we are that you enjoyed your stay. We apologize for any inconvenience . Please rest assured that we take all feedback seriously so that we may continue to best improve our service. If there is anything else you would like to comment on please do not hesitate to let us know. Thank you for your understanding.Best wishes,Joey