Chengdu Wuhou West Zhigu Atour Hotel

Chengdu Wuhou West Zhigu Atour Hotel Reviews

Chengdu Wuhou West Zhigu Atour Hotel

No. 7 Wuqing South Road, Wuhou District, Chengdu, Sichuan, China, Wuhou District, Chengdu, Sichuan, ChinaSee Hotel Details
Chengdu Wuhou West Zhigu Atour Hotel
Chengdu Wuhou West Zhigu Atour HotelChengdu Wuhou West Zhigu Atour HotelChengdu Wuhou West Zhigu Atour Hotel
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1 night

Guest Reviews

9.6/10
Excellent
1292 review
Verified reviews
Location9.5
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1292)
Positive reviews(1269)
Reviews with photos/video(154)
Classy environment(94)
Delicious breakfast(94)
Friendly front desk staff(93)
Easy to get around(62)
Large rooms(51)
Perfect for business trips(47)
Average sound insulation(27)
Close to airport(10)
Negative reviews(23)
Jesooth
Superior King Room(Screen Mirroring TV)
Stayed in Jun 2025
Business traveler
9 review
9.0/10
Great
Posted on Jul 24, 2025
Hotel is clean and staff helpful. Descent coffee for breakfast
Response from Property: 感謝小主的點評,很傷心沒有得到您的五分好評,很高興酒店的乾淨環境、員工的熱心服務以及早餐咖啡能讓您滿意,這是我們努力的動力。期待您的再次光臨,我們會繼續保持優質的服務,為您帶來更愉快的入住體驗!
Guest User
Jimu King Room (Deep Sleep Pillow PR0 + Screen Mirroring TV)
Stayed in Oct 2024
Business traveler
4 review
10/10
Outstanding
Posted on Nov 9, 2024
The room is very comfortable to stay in, and there's also midnight snack provided at night, lol
Response from Property: Your support is definitely the greatest for Atour! It's an honor to receive your full score praise. It feels sweeter than tasting honey in my heart. Atour is constantly striving and creating various beauties along the way. I believe that beauty has been deeply engraved in your mind. In the future, occasionally taking it out for appreciation will still move you. This is our humanistic charm, which influences every hotel staff to strive to become your neighbor and bring you a different experience! Thank you for liking Atour. Looking forward to your next visit.
Tiancaishaonianbulibulifeiduduzuoweimen
Superior King Room(Screen Mirroring TV)
Stayed in Jun 2025
Business traveler
25 review
10/10
Outstanding
Posted on Jul 21, 2025
You can't go wrong with Atour's hotels. Cleanliness, tidiness, complete facilities and ease of use are the key. The room is particularly clean, the bedding is soft and comfortable, the air conditioning has a good cooling effect, the bathroom has plenty of hot water, and the toiletries are of good quality
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. Your affirmation is the greatest support for Duoer! I am honored to receive your full praise. It feels sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will occasionally take it out to appreciate it and still be moved. This is our humanistic charm, which influences every hotel staff to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, and look forward to your visit again.
Hanbingshengzi
Superior King Room(Screen Mirroring TV)
Stayed in May 2025
Business traveler
31 review
10/10
Outstanding
Posted on Jul 2, 2025
This time I came to Chengdu on a business trip and chose to stay at Chengdu Wuhou West Zhigu Atour Hotel. The experience was great! The hotel is located outside the West Third Ring Road, and it is very convenient to eat, drink and have fun around it. It is close to the industrial park and the Science and Technology City, and is also close to the Wuhou New City Park. It is only a 5-minute walk from the Jituo Bridge Station of Metro Line 9/Line 17, so you can travel without worries. The room is spacious and bright, and the bathroom is separated into dry and wet areas, which is very clean. The bedding is very comfortable. I didn't wake up for two nights of sleep. It is worthy of Atour's signature. The breakfast is rich in variety, nutritious and delicious. The hotel also has a super large bookstore, where you can relax when you are tired of shopping. I am really satisfied with it as a whole. I will choose it next time I come!
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. Your affirmation is the greatest support for Duoer! I am honored to receive your full praise. It feels sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will occasionally take it out to appreciate it and still be moved. This is our humanistic charm, which influences every hotel staff to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, and look forward to your visit again.
Guest User
Executive King Room(Screen Mirroring TV)
Stayed in Jun 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Jul 18, 2025
The room is very good. It looks very clean overall. There is also a projection TV in the room, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. Your affirmation is the greatest support for Duoer! I am honored to receive your full praise. It feels sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will occasionally take it out to appreciate it and still be moved. This is our humanistic charm, which influences every hotel staff to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, and look forward to your visit again.
Baobeizixin
Jimu King Room (Deep Sleep Pillow PR0 + Screen Mirroring TV)
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 20, 2025
The room is very big. We were given a free upgrade. It was originally a double bed room, but they gave me an extra bed. I slept very comfortably. There were water and drinks in the room.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. Your affirmation is the greatest support for Duoer! I am honored to receive your full praise. It feels sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will occasionally take it out to appreciate it and still be moved. This is our humanistic charm, which influences every hotel staff to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, and look forward to your visit again.
Guest User
Superior Twin Room (Screen Mirroring TV)
Stayed in Jun 2025
Family
1 review
10/10
Outstanding
Posted on Jul 19, 2025
The front desk service was good. I stayed for a few more days. The room was clean.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation. Your affirmation is the greatest support for Duoer! I am honored to receive your full praise. It feels sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will occasionally take it out to appreciate it and still be moved. This is our humanistic charm, which influences every hotel staff to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, and look forward to your visit again.
Guest User
Executive King Room(Screen Mirroring TV)
Stayed in Mar 2025
Business traveler
6 review
10/10
Outstanding
Posted on Apr 12, 2025
Due to strong winds in Beijing, my flight was delayed. I am very grateful to the hotel that after I needed to check out late, the front desk not only did not shirk their responsibilities, but also took the initiative to offer to do so without any additional charges. From check-in to check-out, every detail of the hotel demonstrates professionalism: the room cleanliness is impeccable and the service is very good! In the future, whether returning to this city or recommending it to friends, as long as the itinerary is suitable, Atour will be the first choice.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, your affirmation is the greatest support to Duoer! I am honored to receive your full praise. The feeling in my heart is sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will still be moved when you occasionally take it out to appreciate it. This is our humanistic charm, which influences every hotelier to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, we are looking forward to seeing you again!
Xiaoxiaoguozi
Superior King Room(Screen Mirroring TV)
Stayed in Jun 2025
Business traveler
49 review
9.0/10
Great
Posted on Jul 22, 2025
The front desk service is good, but the room facilities are not good.
Original TextTranslated by Google
Response from Property: 感謝小主的點評,很傷心沒有得到您的全五分,感謝您的支持心裏感覺真是比嚐到蜂蜜還要甜,朵兒在不斷努力,一路創造着各種美好,在未來裏朵兒會不斷提升自己,希望有機會能與您有下一次相遇和重逢,人呢看見朵兒的成長與改變,期待與您再會,祝您生活一帆風順。
Dangshibuza
Superior Twin Room (Screen Mirroring TV)
Stayed in Feb 2025
Family
23 review
10/10
Outstanding
Posted on Apr 26, 2025
Very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, your affirmation is the greatest support to Duoer! I am honored to receive your full praise. The feeling in my heart is sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will still be moved when you occasionally take it out to appreciate it. This is our humanistic charm, which influences every hotelier to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, we are looking forward to seeing you again!
Guest User
Jimu Family Twin Room(Deep Sleep Pillow PRo + Screen Mirroring Tv)
Stayed in Dec 2024
Family
1 review
7.0/10
Posted on Feb 4, 2025
The room was ok, but I was not satisfied because I bought breakfast coupons in Xuzhou, but when I got here they said they could not use them, saying that it was because I booked the room on Ctrip and not on their APP, and no one told me this detail when I bought it. It was hard to find breakfast stalls during the Chinese New Year, so I didn’t have any breakfast for three days in Chengdu.
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello, we are very sorry for the inconvenience. You booked the room through the Ctrip platform this time, but did not order breakfast when booking the room. The benefits between the two platforms cannot be used in combination. In the future, you can book a room through the platform where you have breakfast benefits, or purchase breakfast directly at the front desk~
Guest User
Jimu Twin Room(Deep Sleep Pillow PRo + Screen Mirroring TV)
Stayed in Dec 2024
Family
7 review
5.5/10
Posted on Feb 1, 2025
The hotel is located under the waterway and the surrounding area is a relocation area. The window handle in the room was broken and could not be closed, so I was woken up by the sound of planes taking off and landing early in the morning, probably because of the Spring Festival. The service in the restaurant was completely unprepared and chaotic. I had to clean up the tableware on the table myself before I could get a seat. The overall stay experience was poor
Original TextTranslated by Google
Response from Property: Dear Duoyou, first of all, thank you very much for choosing Atour Hotel Chengdu Wuhou West Zhigu. Duoer deeply regrets your bad experience staying in the hotel. The hotel front desk is open 24 hours a day. You can contact the front desk at any time if you need anything during your stay. The housekeeping department and engineering department partners also specially arranged staff on duty during the Spring Festival to ensure that the needs of every Duoyou can be met. The Spring Festival is a traditional festival in our country. Many people choose to travel thousands of miles to reunite with their families, and many people also choose to use the rare holiday to travel with their families. Hotels also welcome a peak in occupancy during this period. The hotel breakfast is a Chinese and Western buffet breakfast with 64 varieties, which is deeply loved by the majority of Duo friends. In order to ensure that Duo friends have a good dining experience, the restaurant partners prepared meals early to welcome Duo friends. However, the restaurant is extremely popular. After increasing the staff, the hotel still failed to bring you a good dining experience. Duoer is deeply sorry. We will definitely submit feedback and optimize the process to bring a better experience to Duo friends. Thank you again for taking the time to write this review to encourage Duoer to make better progress! Wish you a happy new year~~
Kelisidiansangshiwansui
Superior King Room(Screen Mirroring TV)
Stayed in May 2024
Solo traveler
9 review
10/10
Outstanding
Posted on Jun 3, 2024
This newly opened Atour is very comfortable and sleeps particularly well. Well, it can also help with washing and drying clothes. It is also relatively close to the Shuangliu Airport. This is a good choice.
Original TextTranslated by Google
Response from Property: Thank you Duoyou for your affirmation. Your affirmation is the greatest support for Duoer! I am honored to receive your full praise. I feel sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that beauty has been deeply engraved in your mind. In the future Here, occasionally take it out to appreciate it, and you are still moved. This is our humanistic charm, which affects every hotel staff to strive to be your neighbor and bring you a different experience! Thank you for your love for Duoer, and we look forward to seeing you again!
Guest User
Superior King Room(Screen Mirroring TV)
Stayed in Mar 2024
Business traveler
6 review
1.7/10
Posted on May 5, 2024
The room was ok. The service attitude is extremely problematic. I was on a business trip and I left my computer power cord at the hotel. I called the front desk on April 29th and asked if I could send it by mail. I just had to pay on delivery. The front desk said that the line is at the hotel and can be sent. As a result, the holiday passed without sending it. I contacted the hotel again on May 4th, but the front desk changed their story and said that the line was not there and they could not find it. It's ridiculous to delay such a change until the day before going to work. Can you tell me if you don't want to send it at first? It doesn't cost much to buy a new one. I have been putting it off until now, which affects my mood, delays my work, and directly blocks me.
Original TextTranslated by Google
Response from Property: Hello, dear Duoyou. We are very sorry that you were not able to enjoy the best service during your stay. Due to the operational errors of our partners, we were unable to find items for you and mail them to you as soon as possible, which wasted your precious time. We have coordinated with you. A charger of the same model will be purchased for you and mailed to the address you provided. I hope you will have a better experience next time you stay.
Guest User
Superior Twin Room (Screen Mirroring TV)
Stayed in Sep 2024
Business traveler
14 review
1.0/10
Posted on Oct 14, 2024
It is one of the worst Atour hotels I have ever stayed in. The door could not be opened when I left in the morning. I was in a hurry to go out and called the front desk. It took more than 10 minutes for someone to come. If it took longer, I could be illegally detained. When I arrived at the front desk, there was no one. Any apology, I feel that the door is not open is my own problem, I accept it
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for choosing our Atour brand to stay. Regarding the incident reported by you, Duoer conducted a self-examination. At 7:55 in the morning, you called the front desk and said that the door could not be opened. At 7:56, the engineering staff was notified to come to your door for emergency treatment. At 8:01, the engineering staff came to the door of your room. You only knocked on the door, the door opened by itself, and you left the room to check out at 8:02. The whole process took 5 minutes. Your feedback that the hotel was procrastinating and made you feel that you were being illegally detained is untrue. Secondly, regarding the reason why your door cannot be opened, every door has a door closer. When opening the door, please press the door handle and pull it slightly. The hotel will provide surveillance screenshots and call records to the platform for appeal processing of untrue remarks. We look forward to your next stay!