Home2 Suites by Hilton Chengdu Kuanzhai Alley

Home2 Suites by Hilton Chengdu Kuanzhai Alley Reviews

Home2 Suites by Hilton Chengdu Kuanzhai Alley

NO.51 Guo Jielou Street, Qingyang District, Chengdu, Sichuan Province, Qingyang District, Chengdu, Sichuan, ChinaView Hotel Details
Home2 Suites by Hilton Chengdu Kuanzhai Alley
Home2 Suites by Hilton Chengdu Kuanzhai AlleyHome2 Suites by Hilton Chengdu Kuanzhai AlleyHome2 Suites by Hilton Chengdu Kuanzhai Alley
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Home2 Suites by Hilton Chengdu Kuanzhai Alley Guest Reviews

4.8/5
Excellent
1905 review
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(1905)
Positive reviews(1889)
Reviews with photos/video(711)
Awesome amenities(407)
Friendly front desk staff(301)
Delicious breakfast(284)
Many amenities(185)
Tasty coffee(60)
Well designed(59)
Perfect for kids(56)
Located downtown(23)
Negative reviews(16)
Sawyerlai1990
King Studio Suite
Stayed in Jul 2024
Couples
2 review
4.7/5
Amazing
Posted on Sep 2, 2024
Location is a 15-minute walk from kuaizhai Alley. There is also a shopping mall around 10 mins walk. The rooms are clean and big. Staff and the counter are very friendly and helpful. Even help us with our luggage into the hotel when we were outside the hotel. Had some problems with the WiFi and ordering food without a local number. But the staff at the reception helped us and even provided me with a local number of the hotel for me to order takeout which is also a good experience. Will come back to stay here again when in chengdu.
Response from Property: Dear guest, We are very happy to receive your recognition. Unfortunately, we did not receive your five-star rating. We greatly appreciate your support and understanding, and also hope that you can visit our hotel again, giving us the opportunity to provide you with better service and experience. If you have any other needs or suggestions, please feel free to contact us at any time, and we will be happy to serve you. Looking forward to our next encounter, thank you again for your feedback, and wish you a happy life!
Anonymous User
King Deluxe Studio Suite
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Oct 11, 2023
Great location! Excellent service, very friendly staff. The breakfast was also good, many different kind of options (western and Chinese dishes as well). The non stop coffee and tea “bar” is also a great idea at the lobby. Thank you for the experience.
Response from Property: Dear guest,! Thank you very much for your stay and appreciation! I am glad to bring you a wonderful memory on your trip. Your appreciation has greatly inspired the hotel and is also a driving force for our progress. We will continue to maintain enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome back to experience again, hope you are happy every day!
Minuteman
Cozy Queen Room
Stayed in Oct 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 5, 2023
Very nice hotel at the center of traditional neighborhood. Great selection of breakfast items. Staffs are super nice. Will definitely stay again in future visit.
Response from Property: Thank you very much for your recognition and praise of the hotel, I look forward to meeting you again next time, I wish you a pleasant trip!
7hou11ang
Cozy Queen Room
Stayed in Nov 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 15, 2024
very good
Response from Property: 尊敬的賓客您好,不同的地方、不同的風景、不同的事,讓我們感悟了不同的人生...你的旅行就是你熱愛的生活,希爾頓惠庭酒店,樂居由你……酒店的小夥伴非常榮幸遇到您,也很開心的陪您在成都這個城市有這麼一份温暖的記憶,親愛的賓客,記得常回家看看哦~祝您生活幸福。
Guest User
Cozy Queen Room
Stayed in Feb 2025
Solo travelers
34 review
5.0/5
Outstanding
Posted on Mar 9, 2025
I arrived early in the morning, and the front desk took the initiative to upgrade me. This time the room was very spacious. This hotel is located in a residential area, not too high, and there is a narrow road in front of the door, which is full of warmth and fireworks. The street is very quiet. Sitting on the first floor of the hotel lobby, you can see the scenery outside the window while drinking coffee through the glass, which is very relaxing. There is a Lawson opposite the window. The street gathers the most beautiful breakfast shops Yanbian Lamb Noodles, Sanhe Beef Noodles, Michelin Shaocheng Yixian, as well as a Thai family cuisine and a round table coffee with a full atmosphere. It is quite pleasant to stay here for a short time, and you can walk to Kuanzhai Alley.
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Response from Property: Dear guest, thank you for your warm and thoughtful comments ~ We have always been adhering to the guest philosophy of "treating each other as we really are, caring but not disturbing", allowing guests to maintain their original lifestyle, feel as relaxed and comfortable as at home, and experience the travel experience of "Free to be you"! We will continue to work hard and serve every family member with our heart. Looking forward to seeing you next time, wish you a happy life
Guest User
2 Double Beds Studio Suite
Stayed in Feb 2025
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 8, 2025
Very good experience, the room is spacious, clean and tidy, the bed is very comfortable, the fairies working there are beautiful and kind, they speak well and have high looks, and they also gave small gifts. I will stay here again next time I come
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your warm and thoughtful comments ~ We have always been adhering to the guest philosophy of "treating each other as we really are, caring but not disturbing", allowing guests to maintain their original lifestyle, feel as relaxed and comfortable as at home, and experience the travel experience of "Free to be you"! We will continue to work hard and serve every family member with our heart. Looking forward to seeing you next time, wish you a happy life
Piaobodexiaomayi
King Studio Suite
Stayed in Jan 2025
Family
26 review
5.0/5
Outstanding
Posted on Mar 10, 2025
The room is not big, but the layout is very warm. The sofa bed is prepared in advance, and there is a partition, which is very suitable for families with older children. The hotel specially prepared children's products and toilet seats, which is very considerate. There is a microwave in the room, which is more suitable for families who travel deeply. The small gift at check-out made the children very happy, and the emotional value was in place. It would be better if the children's breakfast was a little lower.
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6/9
Response from Property: Dear guests, you have chosen Hilton Garden Inn Chengdu Kuanzhai Alley among many hotels. Thank you for your kindness. We hope that our considerate check-in service will make you feel the warmth of home. With complete supporting facilities, warm accommodation environment and rich breakfast, we hope you will have a great experience! I hope you will like our hotel as always, and I also hope we will be a beautiful scenery on your journey. I look forward to another spark with you.
Guest User
King Studio Suite
Stayed in Jan 2025
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 23, 2025
A very, very satisfying stay. The hotel has a good location, convenient transportation, many delicious foods around, a clean environment, complete facilities, thoughtful service, and the lobby coffee bar is great.
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Response from Property: Dear guests, it is a great honor for Hilton Garden Inn to receive your recognition! We are glad that you have chosen Hilton Garden Inn Chengdu Kuanzhai Alley among many hotels. Hilton Garden Inn Chengdu Kuanzhai Alley currently has branches in many cities across the country. You are welcome to visit us at any time! We look forward to your next visit and hope that our meeting next time will bring you the same thoughtfulness and different surprises and touches.
ERli
Cozy Queen Room
Stayed in Jan 2025
Couples
6 review
5.0/5
Outstanding
Posted on Feb 14, 2025
Facilities: Very complete, the room has a TV with projection, a microwave and refrigerator, and even a movable desk. Hygiene: Very clean, Hilton style. Service: Very good ~ There is always someone at the front desk to answer the phone, and they also helped us upgrade the room.
Original TextTranslated by Google
Response from Property: Dear guests, it is a great honor for Hilton Garden Inn to receive your recognition! We are glad that you have chosen Hilton Garden Inn Chengdu Kuanzhai Alley among many hotels. Hilton Garden Inn Chengdu Kuanzhai Alley currently has branches in many cities across the country. You are welcome to visit us at any time! We look forward to your next visit and hope that our next meeting will bring you the same intimacy and different surprises and touches.
Daiwangjiayoulibai
King Studio Suite
Stayed in Jan 2025
Family
27 review
5.0/5
Outstanding
Posted on Feb 18, 2025
A very pet-friendly hotel. The staff's attitude is perfect. They rubbed our dog's belly. Haha. Every morning, a dog breakfast robot was delivered to the room, and we also got dog toys. The hotel is in a good location, within walking distance to Kuixinglou Street in Kuanzhai Alley, and there are many choices for food. The room is also fully equipped, suitable for short-term and long-term stays. I will go there again next time~
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your warm and thoughtful comments ~ We have always been adhering to the guest philosophy of "treating each other as we really are, caring but not disturbing", allowing guests to maintain their original lifestyle, feel as relaxed and comfortable as at home, and experience the travel experience of "Free to be you"! We will continue to work hard and serve every family member with our heart. Looking forward to seeing Li Bai baby next time, I wish you and your family a happy life
Guest User
Cozy Queen Room
Stayed in Jan 2025
Family
2 review
5.0/5
Outstanding
Posted on Feb 3, 2025
The room was very nice and the stay was comfortable. It's very close to the city center. The transportation is quite convenient. The staff are very enthusiastic. Welcome everyone to stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your warm and thoughtful comments ~ We have always been adhering to the guest philosophy of "treating each other as we really are, caring but not disturbing", allowing guests to maintain their original lifestyle, feel as relaxed and comfortable as at home, and experience the travel experience of "Free to be you"! We will continue to work hard and serve every family member with our heart. Looking forward to seeing you next time and wish you a happy life!
Guest User
King Studio Suite
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 2, 2025
The whole family travels, Huiting Hotel is clean in all aspects, cost-effective and worth recommending
Original TextTranslated by Google
Response from Property: Dear guests, it is a great honor for Hilton Garden Inn to receive your recognition! We are glad that you have chosen Hilton Garden Inn Chengdu Kuanzhai Alley among many hotels. Hilton Garden Inn Chengdu Kuanzhai Alley currently has branches in many cities across the country. You are welcome to visit us at any time! We look forward to your next visit and hope that our meeting next time will bring you the same thoughtfulness and different surprises and touches.
Guest User
Themed 2-bed Room
Stayed in Dec 2024
Family
2 review
4.7/5
Amazing
Posted on Feb 1, 2025
When taking children out, you should choose a comfortable hotel. It is very convenient for taking a nap, washing at night, and changing clothes. Especially in Chengdu, children cannot eat spicy food, so breakfast is very important. It was the first time I stayed in a Hilton hotel. I chose a panda theme, but after checking in, I had to wait for the aunt to decorate it. The little friend opened the door and saw that it was different from the photo. The surprise was gone in an instant. The parent-child theme room and the ordinary room should have more theme decorations, and the emotional value is worth 300 yuan. Fortunately, the children liked it after the decoration. It is also equipped with a children's toilet, which is much more convenient. There are also many picture books in the lobby that can be borrowed, which is very convenient. It coincides with the Spring Festival. There is also a New Year painting rubbing experience in the lobby, which is interesting and meaningful. The hotel staff are very enthusiastic, the room aunt, the front desk, and the restaurant waiter are all great 👍 In the future, if you travel with your family, I will still give priority to this hotel.
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Response from Property: Dear guest, thank you for your warm and thoughtful comments~ We have always adhered to the customer service concept of "treating each other with sincerity and caring without disturbing others", so that guests can maintain their original lifestyle, feel relaxed and comfortable as at home, and feel "Happy Living by "Free to be you" travel experience! We will continue to work hard and serve every family member with our heart. Looking forward to seeing you next time and wish you a happy life!
Nuannuanningmengzhi
King Deluxe Studio Suite
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 1, 2025
This Spring Festival holiday, I chose Sichuan trip ~ Emei Mountain 10 Chengdu Chengdu chose Kuanzhai Alley Huiting Hotel, which has convenient transportation and is close to Chunxi Road and Kuanzhai Alley. The hotel belongs to the Hilton Group, and the service is guaranteed in all aspects. The hotel is transformed from an old building and is full of historical charm. There are also various cute giant panda elements here, making the whole hotel more lively and interesting. The design of the room is also very considerate and humane. The room is equipped with four bottles of free mineral water, humidifier, purifier, microwave, refrigerator, coffee machine, washing pool and kitchenware, etc., which is very suitable for a short stay or heating takeout. There is also a sofa area where you can chat with friends or use it as a temporary bedroom, equipped with a smart toilet, which is very suitable for parents. The front desk staff is warm and the housekeeper is meticulous. Give a five-star praise.
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Response from Property: Dear guests, thank you for giving us such great affirmation! This has increased our confidence. We will work harder to show our better side to everyone and let every member of our family have the best memory of Hilton Garden Inn. Although our reunion is short, our friendship will last forever. I hope that one day in the near future, we will meet again at Hilton Garden Inn. I also wish you happiness and joy forever.
Guest User
King Studio Suite
Stayed in Dec 2024
Family
11 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The hotel service attitude is very good, the room facilities are very comprehensive, the car can be parked in the paid parking lot at the entrance of the hotel, and the hotel reimburses the parking fee, which is very good! Pets are charged, there is a special pet room, and there is a pet breakfast every morning, free of charge, with meat and vegetables, no repetition, and the staff is very friendly! It is worth recommending to stay
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Response from Property: 尊敬的賓客,感謝您温暖貼心的評論~ 我們一直秉持着“真我相待,貼心不擾”的對客理念,讓客人能保持原本的生活方式,像在家一般輕鬆自在,感受“樂居由你Free to be you”的旅居體驗!我們會繼續加油,用心服務好每一位家人。期待下次再見,祝您生活愉快!