Room 101, Zone A, Commercial Hotel Complex Building, Donghongda Mountain Villa Residential Quarter, Xiaotonggou South Road, Shuangqiao District, Chengde, Hebei, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.8/10
Perfect
6561 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
Filter by:
Sort by:
All reviews(6561)
Positive reviews(6544)
Reviews with photos/video(1194)
Delicious breakfast(597)
Friendly front desk staff(507)
Convenient parking(468)
Tasty restaurant(194)
Located downtown(128)
Has facilities for children(45)
Negative reviews(17)
Anonymous User
Superior 2-bed Room
Stayed in May 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 19, 2025
Front desk and hotel staff were very helpful! Felt very welcomed during our stay and also customer service was helpful afterwards when we called back and asked about a bag we left. Views around the location is great too!
Response from Property: ♥管家服務♥特別感謝您對前台菲菲小管家的點贊。她和全體員工始終秉持 “有問必答、有需必應” 的服務理念,從行程規劃到門票預約,從租車叫車到小童用品申領,都希望成為您旅途中的 “暖心向導”。24 小時前台隨時為您守候,無論是凌晨抵達的行李寄存,還是深夜的送餐服務,熱河府的温暖從不打烊,期待再次為您服務。
Alex YYH
Superior 2-bed Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 25, 2025
This hotel is clean and it is free from smoke smell . Have robot to send up the shaving kits for me .
Response from Property: ❤機器人送餐送物❤:您好,一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的關懷定會收穫一生的温暖。承德熱河府酒店提供免費停車和免按金等多種免費權益服務,並且早餐提供當地特色美食,營業至09:30AM。期盼與您的下次相見!
Guest User
Superior 2-bed Room
Stayed in May 2025
Family
10 review
9.0/10
Great
Posted on Jul 2, 2025
Everything good.
What would have been better is the breakfast, to have something more continental for european guests.
But otherwise we felt like home
Response from Property: 抱歉給您不好的體驗,早餐問題我們非常重視,管理團隊正在覆盤和整改,現在我們已經更新了早餐種類,粗糧、粥、各類水果糕點、咖啡、牛奶、及現炒小菜和麪條等等,其他品類也在不斷更新中,您可以看下近期的評價,已經沒有客人反映類似的問題了。期待您能聯繫我們,幫助我們進一步改進,為客人提供更好的服務。
Sook Chin
Superior 2-bed Room
Stayed in Feb 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on Mar 22, 2025
Thank you for the pleasant stay. This was a repeat stay. Suggestion for improvement: the inability to lower the heating temperature was irritating. Please improve.
Response from Property: ❤步行即到避暑山莊❤:您好,非常感謝您細緻的點評與認可,通過您細緻入微的描述,可以感受到這次入住給您帶來的幸福感,這是我們服務者一直追求的,這也將成為承德熱河府酒店繼續努力、不斷進取的動力。滿意衹有起點,沒有終點,我們會用真心、誠信、細心、愛心期待您的下次光臨,期盼與您的下次相見!祝:安好!
Gang Yao
Superior Queen Room
Stayed in Dec 2024
Couple
3 review
10/10
Outstanding
Posted on Feb 3, 2025
The room is new and spacious. Staffs are very friendly. Convenient location with free indoor parking. It also has a pretty good restaurant on the second floor. Will stay there again.
Response from Property: ❤暖冬熱茶❤熱礦泉❤:您好,感謝您的好評!承德熱河府酒店坐落於承德市中心的小佟溝路,出則繁華入則寧靜,向北步行即可抵達避暑山莊等主要景點,周邊環境優美,靜謐清幽,交通便利。酒店設有各類唯美典雅的新中式客房,全部採用純實木材質傢俱,店內所有床品都是按照五星標準精心挑選的、舒適的金可兒床墊,更高效放鬆身體保證您的睡眠質量。酒店設有自助洗衣房,附近還有商場,便利店、餐飲店等吃喝玩樂一應俱全,讓您享受如家般的舒適與便捷。酒如果您在入住過程遇到任何問題,歡迎致電前台,期盼與您的下次相見!祝:安好!
M Y
Superior Queen Room
Stayed in Mar 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Apr 21, 2024
Hotel is situated within a neighbourhood area, suitable for those interested to experience the city from a local viewpoint. Grocery/departmental stores and various food choices within a stone's throw.
Hotel staff is attentive and does great work ensuring a comfortable and enjoyable stay.
Will stay here again.
Response from Property: Hello, thank you for your 5 points comments Oh! Every city always has a reason to miss, every season has our scenery, every hotel has their sweet and warm memories, stay in Chengde Rehe Hotel can feel intimate 24H private housekeeping service and high-quality accommodation, I hope we will be the most warm and unique in your memories of that! Looking forward to meeting you next time! Good Day!您好,感谢您的5分评论天啊!每一座城市总有想念的理由,每一个季节都有我们的风景,每一家酒店都有他们甜蜜温馨的回忆,入住承德热河大酒店可以感受到贴心的24H私人家政服务和高品质的住宿,希望我们会成为您记忆中最温馨、最独特的那个!期待下一次与您的相遇!美好的一天
Bob Cryan
Deluxe Mini Room - with View (Double bed)
Stayed in Jun 2024
Business traveler
5 review
10/10
Outstanding
Posted on Oct 3, 2024
Very good location with a short walk to the shopping district. Room was very comfortable and breakfast was nice.
Response from Property: Hello, thank you very much for your support and recognition of our hotel, and give us a five-point praise. It is an honor to provide you with professional and considerate service. Your satisfaction is the best affirmation of our efforts. We sincerely look forward to your next visit with your family and friends. I wish you a smooth work and a happy life! Looking forward to seeing you next time! Wish: Be safe!
Daniel
Deluxe Mini Room - with View (Double bed)
Stayed in Jun 2024
Family
18 review
10/10
Outstanding
Posted on Jul 13, 2024
2nd time staying here. Was great again! My go to place in Chengde. Breakfast is awesome!
Response from Property: 尊敬的賓客:您好,您的滿意就是對我們最大的鼓勵。我們一直倡導鄰里服務,我們也努力的為每一位遠道而來的朋友們提供着温暖貼心的服務,總會在這裡有不期而遇的温暖。我們會繼續努力,期盼與您的下次相見!祝:安好!
Richard
Superior 2-bed Room
Stayed in Oct 2023
Traveling with friends
16 review
10/10
Outstanding
Posted on Nov 12, 2023
Excellent in all respects
Response from Property: Dear guest: Hello, I am really happy and excited to see your affirmation of our hotel~ Chengde Rehefu Hotel is committed to providing the most considerate and meticulous service to everyone and bringing a value-for-money stay experience to everyone. , your recognition is the greatest support and encouragement for the hotel. We will serve every family member with heart and look forward to seeing you next time! Wish you: be well!
MicheleMaelyn
Superior 2-bed Room
Stayed in Dec 2023
Traveling with friends
2 review
10/10
Outstanding
Posted on Jan 12, 2024
Very nice hotel environment and good service staff, very friendly and helpful. Will recommend all my friends to stay here again
Response from Property: Dear guest: Hello, thank you for your love at first sight at Chengde Rehefu Hotel!Beautiful time, someone's eyes will be met inadvertently, boating in the words, I met you unexpectedly this time, thank you for this fate, we will cherish it even more, and look forward to seeing you next time!Wish you: be well!
Guest User
Superior 2-bed Room
Stayed in Mar 2024
Traveling with friends
1 review
10/10
Outstanding
Posted on Apr 11, 2024
Nice clean hotel with friendly employees and great breakfast
Response from Property: 您好,非常感謝您對我們酒店的支持,我們始終相信好的口碑一定是從客人 最真誠的滿意度推薦出去的,同時我們也很榮幸能為你提供最優質的服務。非常歡迎您無論商務出差或是旅行再次選擇我們酒店!期盼與您的下次相見!祝:安好!
Anonymous User
Superior 2-bed Room
Stayed in Mar 2024
Couple
48 review
8.0/10
Very Good
Posted on May 23, 2024
Big room and quiet location. Can try for a short stay.
Response from Property: Hello, thank you for your careful comments. You must be a very tasteful person! Chengde Rehefu Hotel is a hotel famous for its service. The good service is because guests like you are always following us, and we are committed to providing you with a kind and thoughtful check-in experience. We believe that guests are family members, so we are particularly concerned about, caring, considerate, caring and warm during your stay. This is the most sincere gift from the Rehefu Hotel in Chengde. Here, we will welcome you again with a kind smile as always, and look forward to seeing you next time! Wish you all the best!
Magdalena111
Superior 2-bed Room
Stayed in Sep 2023
Family
13 review
10/10
Outstanding
Posted on Oct 29, 2023
I really liked the hotel. Staff was extremely nice and helpful. My stay was very comfortable, room was very clean. Evening treat was also a very nice gesture. I will definitely recommend this hotel and with pleasure stay there again.
Response from Property: 尊敬的賓客:您好,十分感謝您的好評!熱河故地,承德新府,東臨武列水,北接行宮署,酒店提供地上和地下免費停車位,按標準高星級酒店全新配置,設施設備齊全,專為每一位遠道而來的家人打造清新舒適的睡眠體驗。目前共有111餘間客房,提供住宿、用餐、會議、婚宴等服務,提供小童樂園等娛樂休閑設施,為您提供高品質的住宿之旅!如果您在入住過程遇到任何問題,歡迎致電前台,我們會及時為您解決,期盼與您的下次相見!祝:安好!
Anonymous User
Superior 2-bed Room
Stayed in Apr 2023
Family
3 review
10/10
Outstanding
Posted on May 29, 2023
Very good experience. very good service.  Stuffs are very warm welcome and friendly.
Response from Property: 尊敬的賓客:您好,感謝您選擇承德熱河府酒店,您的認可和肯定是我們最大的工作動力,承德熱河府酒店是一家極其重視客人入住體驗的酒店,一切從顧客的感受度出發,人性化貼心的設施設備,超標配的選材,服務全面的對客流程,我們本着為服務好每一位顧客的原則,讓來酒店的每一位客人都能有到家的感受而努力,歡迎您隨時關注我們,希望下次來能給您帶來新的體驗,期盼與您的下次相見!祝:安好!
Guest User
Superior 2-bed Room
Stayed in Jul 2023
Family
2 review
10/10
Outstanding
Posted on Aug 22, 2023
卫生:ok
环境:ok
服务:ok
设施:ok
Response from Property: 尊敬的賓客:您好,感謝您 5 分的點評哦!每個城市總會有讓人惦念的理由,每個季節都有我們難捨的景色,每個酒店都有他們甜美而有温馨的回憶,入住承德熱河府酒店可感受貼心的24H私人管家服務及高品質的住宿,希望我們會是您回憶裏最温馨最獨特的那個!期盼與您的下次相見!祝:安好!