Chengde Hotel (Mountain Resort)

Chengde Hotel (Mountain Resort) Reviews

Chengde Hotel (Mountain Resort)

No.19 Nanyingzi Street, Shuangqiao District, Chengde, Hebei, 067000, ChinaView Hotel Details
Chengde Hotel (Mountain Resort)
Chengde Hotel (Mountain Resort)Chengde Hotel (Mountain Resort)Chengde Hotel (Mountain Resort)
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Chengde Hotel (Mountain Resort) Guest Reviews

4.8/5
Excellent
2644 review
Verified reviews
Location4.8
Amenities4.8
Service4.9
Cleanliness4.9
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All reviews(2644)
Positive reviews(2634)
Reviews with photos/video(636)
Delicious breakfast(387)
Friendly front desk staff(356)
Convenient parking(268)
Well decorated(187)
Located downtown(150)
Tasty restaurant(110)
Delicious buffet(23)
Children's amenities available(11)
Negative reviews(10)
SharonH2024
Youxiang Twin Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The rooms are clean and comfortable. The staff are friendly and the location is excellent. Warm welcome when check-in and check-out. The breakfast got many Varity. Hotel provided dessert everyday is a plus. i will come back again when i travel to Chengde. Thanks a lot for your caring.
Response from Property: 服務於細微之處可見真心，出門在外，難免有羈旅之感，我們所有的細心，用心都為了使您即便在路上亦能感受到温暖和關懷，不再感到獨在異鄉為異客，另感謝您對咱們的肯定，雖承德賓館不是無所不能的，但一定會竭盡所能的做好每一件力所能及的事。期待與您的再次相遇。
Guest User
Boutique Twin Room
Stayed in Feb 2025
Couples
7 review
5.0/5
Outstanding
Posted on Mar 3, 2025
Hotel is very centrally located near to commercial area so lots of food options. Hotel staff is very helpful. Hotel is just 15 minutes walk to countty resort scenic area and short ride to the outer temples. The room is very spacious. Our room faces the road and in the daytime it is noisy with traffic and from various announcements and music from shops along the street. But at night it is very quiet. Breakfast buffet spread is good but mainly Chinese food. Will recommend this hotel just be aware of the noise in daytime.
Response from Property: 您看到的是我們眾多優點中的一項。我們還想向您推薦位於酒店四層的承德宴，承德宴不僅提供了各種具有本地特色的早餐，正餐亦有非物質文化遺產的燉菜、承德官府菜、正宗徽菜、地道的滿族八大碗，甚至還有國家旅遊局獲獎的金牌小吃。再次感謝您的精彩分享，熱切期待您再次下榻承德賓館。 祝好 
Guest User
Boutique Twin Room
Stayed in Nov 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Basically very good value for money but most of all, a great welcoming service. Rooms are modern and spacious👍🏻
Response from Property: 獲知酒店的服務與品質能得到您的認可非常開心， 您的滿意是我們不懈的追求。我們一直努力提供個性化的服務，並致力於為您營造更加舒適、愉悦的入住體驗。我們所有的員工都對提供卓越的服務充滿了熱忱。我們將更加積極履行承德賓館的服務承諾，竭誠為您提供個性化的服務，點亮您的入住體驗。希望不久能再次接待您的光臨。祝您生活愉快
R96129
Boutique Twin Room
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 25, 2024
Good location, clean hotel, nice breakfast. The hotel even deliver dessert to the room after dinner time. I have parcel not able to reach the hotel and the receptionist, 赵丽伟and her colleagues were helping me to contact the delivery man to make sure my parcel can arrive hotel on time. Really appreciate their help on this matter. Overall, it is recommended to stay in this hotel in Chengde.
Response from Property: 【真情服務】尊敬的客人，您好，看到您對我們的酒店給出瞭如此高的評價，我們感到無比榮幸和開心。感謝您選擇我們的酒店，並分享您的美好體驗。我們一直致力於為客人提供温馨舒適的住宿環境和周到細緻的服務。您的滿意是我們最大的追求，也是我們不斷進步的動力。再次感謝您的光臨和好評，我們真誠地邀請您再次光臨我們的酒店，享受更加美好的時光。祝您生活愉快！
Sirikamol
Boutique Twin Room
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 16, 2024
Perfect location in a walking distance to Chengde Mountain Resort and surrounded by many restaurants, shops and night market. All Staffs are very friendly and helpful. Mr. Xiao Long (小龙）helped me a lot and recommended many good sightseeing places and restaurants. Room is very spacious and clean with good facilities. Highly recommended!
6/9
Response from Property: 尊敬的顧客您好！非常感謝您對我們酒店的支持，我們始終相信好的口碑一定是從客人 最真誠的滿意度推薦出去的，同時我們也很榮幸能為你提供最優質的服務。非常歡迎您 無論商務出差或是旅行再次選擇我們酒店！真誠期待您的再次光臨！
Dominyka
Deluxe Queen Room
Stayed in Sep 2024
Couples
9 review
5.0/5
Outstanding
Posted on Oct 13, 2024
The hotel was clean, the room was spacious, and the location was good!
Response from Property: 尊敬的賓客您好，感謝您對我們的認可，客人的每一絲需求都是我們真誠為之努力的方向。我們一定更加努力，打造五星級水準，期待下一次的出行，我們能為您創造更加完美服務。
Kok Sing Thomas
Deluxe Queen Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 20, 2024
Great location, excellent service staff at front desk and housekeeping. Clean and large room, comfortable bed.
Response from Property: 親愛的朋友您好！時光清淺，不負遇見，感謝您對酒店的讚美，小夥伴們超級開心喲，在您的旅途中總會出現不期而遇的温暖，我們願意將這份温暖撒播給每一位遠道而來的朋友，讓您的旅行充實而又難忘。承德賓館期待給您帶來更多的驚喜和感動，我們不見不散哦！
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Couples
18 review
5.0/5
Outstanding
Posted on Mar 17, 2024
The staff were very friendly and accommodating. I will definitely stay there again next time I visit Chengde.
Response from Property: Dear guest, thank you very much for your compliments on us. Your satisfaction is our greatest encouragement. If your stay is comfortable, our hearts will be at ease. In terms of service, we always hope to get better day by day. Chengde Hotel provides a free self-service laundry room so that every traveler can wash away the dust along the way. Chengde Hotel looks forward to seeing you again
Guest User
Youxiang Twin Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Oct 25, 2024
Good Location and Good Customer Service 👍👍👍
Response from Property: 尊敬的賓客您好！非常感謝您選擇承德賓館並且毫不吝嗇的給予了我們好評，您的滿意就是對我們最好的肯定與激勵，我們致力於為您提供親切周到的入住體驗，酒店處於市中心位置，出門就是主幹道，緊鄰商場超市景區和娛樂場所，去哪都非常便利，期待每一位顧客的到來！真誠期待您的再次光臨！
LJRick
Deluxe Queen Room
Stayed in Jul 2024
Couples
19 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Amazing view off the beaten track Fantastic service
Response from Property: 尊敬的賓客，非常感謝您對承德賓館的支持和認可，很高興能帶給您一次愉快的入住體驗！欣喜於和您的相遇，感動於您的厚愛，此刻，我們不望俞伯牙鍾子期的高山流水，但求你我的相見盡歡。衷心希望您可以一直作為我們成長的見證者，讓我們有更多的機會為您服務，祝您生活愉快～
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 30, 2024
Excellent service! We were very pleased. We are able to check in when we arrived early.
Response from Property: 親愛的顧客您好！很高興看到您的入住體驗，承德賓館在各方面優勢明顯，1、位置好，在一座陌生城市，得保證行的順暢，承德賓館坐落市中心商業街，門前門後多條公交直達景區，打車開車省時省心，步行到避暑山莊僅需10多分鐘；2、住的安全，前門後門24小時安保，絕對踏實；3、能停車，地上地下100多車位，您的愛車無憂，關鍵是還免費；4、吃的可口，賓館四層承德賓館匯聚地方土菜、承德官府菜、正宗徽菜、地道的滿族八大碗，足不出户，美食盡享；綜合考慮選酒店還就得選承德賓館－－－－期待您的再次光臨
Guest User
Deluxe Queen Room
Stayed in Mar 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Ok very good place
Response from Property: 尊敬的賓客：您好！感謝您再回來！巴金説“美好而又温暖的東西在記憶深處”，記憶是 温暖，温暖是記憶，滄海桑田，記憶中的温暖，永恆不變。希望承德賓館會是您記憶裏永遠的暖！歡迎常回來！祝：安好！
KW
Boutique Twin Room
Stayed in May 2024
Family
21 review
4.0/5
Very Good
Posted on Jun 23, 2024
Good location
Response from Property: 尊敬的賓客：您好！感謝您對承德賓館各方面的認可！但是我們知道距離您心目中的全五分標準還有一定的差距，我們會繼續努力的！祝：開心每一天！
Yoshiaki Shimada
Deluxe Twin Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 26, 2024
Berry Good
Response from Property: 您用最精簡的文字給了我們認可的評價！暖心和感動之餘，感謝您對承德賓館的支持和信任，承德賓館坐落於萬畝皇家園林避暑山莊周邊，整體建築採用商務簡約風格設計，空間開闊明亮，美麗優雅的環境，舒適温馨的房間，熱情友好的服務都向您展示着我們的誠意。願在以後的日子裏，承德賓館成為您在承德的居停之選，祝您和家人幸福安康！
Guest User
Deluxe Queen Room
Stayed in May 2024
Business travelers
11 review
5.0/5
Outstanding
Posted on Sep 8, 2024
good.
Response from Property: 尊敬的賓客，您好！您的肯定勝過萬千華麗的辭藻，您的滿意勝過羌笛餘音裊裊；一切付出皆是為您打造温暖港灣，一切努力皆是為了不負您一路相伴。山川異域，風月同天，有您的地方，皆是風景；承德賓館期待您的再次光臨。