Homeinn Plus Hotel (Chaozhou  People's Square)

Homeinn Plus Hotel (Chaozhou People's Square) Reviews

Homeinn Plus Hotel (Chaozhou People's Square)

No.73 Yong'an Road, Fengxin Street, Xiangqiao District, Chaozhou, Guangdong, ChinaSee Hotel Details
Homeinn Plus Hotel (Chaozhou  People's Square)
Homeinn Plus Hotel (Chaozhou  People's Square)Homeinn Plus Hotel (Chaozhou  People's Square)Homeinn Plus Hotel (Chaozhou  People's Square)
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Guest Reviews

9.5/10
Outstanding
986 review
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.5
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All reviews(986)
Positive reviews(965)
Reviews with photos/video(202)
Classy environment(95)
Convenient parking(89)
Friendly front desk staff(88)
Quiet & comfortable(68)
Delicious breakfast(47)
Strange smell in room(22)
Tasty coffee(20)
Easy to call taxis(9)
Negative reviews(21)
fafafoofoo
Superior Queen Room
Stayed in Mar 2025
Family
5 review
7.0/10
Posted on Apr 23, 2025
During my recent stay at the Homeinn Plus Chauzhou Hotel, I encountered a rather mixed experience that I feel compelled to share. Upon entering my room, I was immediately struck by an unpleasant odor that lingered in the air, making it difficult to relax. The smell seemed to be a combination of stale air and something musty, which certainly put a damper on my first impression of the hotel. Despite the initial setback, I found the hotel staff to be exceptionally helpful and accommodating. After expressing my concerns at the front desk, the receptionist was quick to apologize and offered to reallocate me to a different room. I appreciated their responsiveness and willingness to rectify the situation, which significantly improved my experience. The new room was a breath of fresh air—literally. It was clean, well-maintained, and free of any unpleasant odors. I was grateful for the staff's prompt action, which allowed me to enjoy the rest of my stay without any lingering discomfort. The amenities in the new room were satisfactory, with comfortable bedding and a nice view of the surrounding area. While my initial room left much to be desired, the positive attitude and efficiency of the hotel staff made a significant difference. Their commitment to customer satisfaction transformed a potentially negative experience into a more pleasant one. In conclusion, while I cannot overlook the issue of the stinky room, the helpfulness of the staff in reallocating me to a better accommodation certainly deserves recognition. I would consider returning to the Sunshine Hotel in the future, but I hope they can address the odor issue in their rooms to enhance guest satisfaction overall.
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience. We are deeply sorry for the unpleasant start. We have included the odor problem in the key rectification items and will strengthen the room ventilation and cleaning and disinfection process. At the same time, we are honored to receive your recognition of the staff service. We will continue to maintain and improve the service level and look forward to your visit again to experience our improvements. Thank you!
Guest User
Business Queen Room
Stayed in Oct 2024
Family
1 review
9.5/10
Amazing
Posted on Nov 22, 2024
Front desk services execellent! Very helpful from bottom of the hearts
Response from Property: Dear guest: Hello! We met you by chance, and you chose us by chance. There are too many choices in life, and each of your choices is a kind of fate. Thank you for letting us meet you. Your thoughtfulness and care will definitely bring us warmth for a lifetime. Looking forward to meeting you again!
Guest User
Superior 2-bed Room
Stayed in Oct 2024
Solo travelers
4 review
10.0/10
Outstanding
Posted on Dec 1, 2024
Very good service 👍👍👍 staff very hard working experience Ms Liew
Response from Property: 尊敬的賓客:您好!感謝您下榻潮州如家精選酒店,也非常感謝您這麼用心細緻的點評,看到您對本次的入住體驗很滿意,小如心裏暖暖的,開心伴隨着激動,衹要能讓客人住的舒適開心,能為您的旅途增添快樂,我們作為服務從業人員再苦再累都值得,我們會一直努力做好我們的本職工作,不斷學習,不斷完善和進步,我們希望在前行的路上一直有您的陪伴,再次感謝您對我們酒店以及我們員工的肯定和認可,期待我們的下一次相遇,祝您生活愉快!
Guest User
2-bed Room
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 25, 2025
I was very satisfied with the hotel's environment, facilities and services. Whether it is the location, room comfort or surrounding convenience, I am very satisfied. Next time I come to Chaozhou, I will definitely choose here! I strongly recommend it to all friends who come to Chaozhou for tourism!
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好,非常感謝您選擇我們酒店並分享如此貼心的入住體驗!您的滿意是對我們最大的鼓勵~我們始終致力於為每位客人打造舒適便捷的旅居環境,很開心能在地理位置、房間品質及服務細節上獲得您的認可。潮州的美景與美食值得細細探索,期待您下次來潮州時,我們依然能為您的旅程增添温暖與驚喜!祝您生活愉快,常來常往~ 🌟
Guest User
2-bed Room
Stayed in Apr 2025
Other
32 review
10.0/10
Outstanding
Posted on May 25, 2025
I found this hotel through Ctrip when I traveled to Chaozhou. I was very satisfied with the 2-day stay. First of all, the facilities are very new and modern. Secondly, the service of several young and beautiful girls and boys at the front desk is very enthusiastic. In particular, a sister named Zhang impressed me the most from the telephone consultation. She was enthusiastic! The floor cleaning lady was also very patient! The breakfast is very rich and upscale. Chinese and Western buffet, but there are two suggestions for you to pass on. First, since the hotel advertises that breakfast will be served at 7 o'clock, please be prepared, otherwise it will be 7:20 and some varieties such as coarse grains will not be steamed and cannot be served! Affect the breakfast experience! Otherwise, just announce that it will be served at 7:30! The second suggestion is that if you meet high-speed rail passengers, you can take away the humanized treatment of whether they can take it away. Others are in a hurry to take away the breakfast that can be taken away, not to eat and take it away! In short, if you come to Chaozhou for travel, you can stay in this hotel! Very good!
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6/9
Response from Property: 尊敬的賓客:您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間分享這次細緻的入住體驗!您的認可讓我們倍感榮幸,也為我們酒店注入了滿滿的動力💪關於您提到的建議,我們已認真記錄並傳達給相關部門,您的反饋對我們至關重要,期待未來能繼續為您提供更完善的服務!再次感謝您的支持,祝您旅途順遂,期待與您在潮州重逢~✨
Guest User
Business Queen Room
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 24, 2025
Excellent location, quiet in a bustling city: Home Inn Select Chaozhou is located at No. 73 Yong'an Road, Xiangqiao District, just over 2 kilometers away from Chaozhou Ancient City. It is very suitable for relaxing, where you can easily visit the ancient city attractions and enjoy the quiet environment of a private courtyard. Self-driving friends don't have to worry about parking problems, as the hotel's parking lot is very convenient. The hotel is also equipped with a laundry room and a gym, so laundry is also very convenient.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您對我們酒店打出了5星推薦,看到您對我們酒店的支持和肯定,我們真的很開心,我們酒店位於潮州夜宵街上,屬於獨棟式庭院建築,鬧中取靜,酒店到潮州古城景點也僅需10分鐘車程,酒店門口馬路邊上也有共享電動車可騎行,交通方便,您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,熱切期待您的再次光臨,祝您旅途愉快!
Qiongda
Suite
Stayed in Apr 2025
Family
16 review
10.0/10
Outstanding
Posted on May 14, 2025
His home has its own parking lot, which is suitable for self-driving tourists. Second, the bathroom is separated into dry and wet areas with plenty of hot water. Third, the service staff is enthusiastic, enthusiastic, proactive and smiling. The room is clean and the environment is very good.
Original TextTranslated by Google
Response from Property: Thank you for taking the time to leave us such a detailed evaluation! We are very happy to know that you are satisfied with the front desk service, room hygiene and surrounding environment. Home Inn always adheres to the concept of "warm as home" and strives to provide every customer with a comfortable and caring stay experience. Your recognition is the greatest encouragement to us. We will continue to maintain high standards and strive to improve the quality of service. We look forward to your visit again! I wish you a happy life and all the best!
Guest User
Business Queen Room
Stayed in Apr 2025
Solo travelers
2 review
10.0/10
Outstanding
Posted on May 12, 2025
I was very surprised after checking in. I didn't expect this hotel to be an independent hotel with a courtyard. The interior environment is very tasteful. There are fitness equipment and laundry room on the first floor. The room is very quiet. I will stay here again next time.
Original TextTranslated by Google
6/9
Response from Property: Dear customer, hello! Thank you for taking the time to leave us such a detailed evaluation! We are very happy to know that you are satisfied with the front desk service, room hygiene and surrounding environment. Home Inn always adheres to the concept of "warm as home" and strives to provide every customer with a comfortable and caring stay experience. Your recognition is the greatest encouragement to us. We will continue to maintain high standards and strive to improve the quality of service. We look forward to your visit again! I wish you a happy life and all the best!
SaberJ
Superior Queen Room
Stayed in Apr 2025
Couples
9 review
10.0/10
Outstanding
Posted on May 8, 2025
Stayed here for one night. There are many charging ports inside. There are all kinds of charging ports. The transportation nearby is also convenient. There are also many options for ordering takeout. The environment is also very good and quiet. I slept soundly.
Original TextTranslated by Google
Response from Property: Dear guest, Hello! Thank you very much for your praise of our hotel. We are glad that you are satisfied with our services, facilities and staff. We will continue to work hard to improve the quality of our services and create a warmer and more comfortable atmosphere for our guests. Thank you very much for your praise of our hotel. We are Home Inn Select 3.0, and we believe that your stay in our hotel is a good choice. We are glad that you are satisfied with our services, facilities and staff. We will continue to work hard to improve the quality of our services and create a warmer and more comfortable atmosphere for our guests.
Guest User
Superior Queen Room
Stayed in Apr 2025
Couples
3 review
10.0/10
Outstanding
Posted on May 2, 2025
Very satisfied, the location is very good, there are many delicious foods nearby, and it is not as commercial as the scenic area. The price is reasonable, the hotel service environment is very good, and it is highly recommended for tourism!
Original TextTranslated by Google
Response from Property: 感謝您的肯定與推薦,我們將持續努力提供更優質的服務和體驗。期待再次為您服務。
Bantangyaya
Business Queen Room
Stayed in Mar 2025
Couples
28 review
10.0/10
Outstanding
Posted on May 10, 2025
I stayed here in February, it was very convenient and clean, so I chose Chaozhou Home Inn when I traveled again, and it was off-peak. This time I also booked breakfast, which was very cost-effective and comfortable. Chaozhou Ancient City and Guangji Bridge are both worth visiting
Original TextTranslated by Google
Response from Property: 感謝您的再次選擇與支持,我們很高興能為您提供滿意的住宿體驗。期待您下次光臨。
Anonymous User
2-bed Room
Stayed in Mar 2025
Travel with friends
9 review
3.5/10
Posted on Apr 27, 2025
This is the first time I'm eager to review. First of all, the hotel is located on Yong'an Road, a very remote place. It's more than three kilometers away from all the attractions. The transportation is inconvenient and you need to take a taxi to get there. Even the People's Square marked by the hotel is about a 30-minute walk. Secondly, I stayed for two nights. After going out on the second night, I found that only the garbage bags of two garbage cans were changed. The other beds and tables were not tidied at all. I really don't know how so many good reviews came from them. Finally, I can only say that the hotel facade is okay, but there is really no service inside.
Original TextTranslated by Google
Response from Property: Thank you for your feedback! We are very sorry for the unpleasant stay you had. We have recorded the location and service issues you mentioned and will optimize them as soon as possible. We have also strengthened training and supervision on the room cleaning process to ensure that basic cleaning is in place. We cherish every real review and hope to have the opportunity to provide you with better services in the future. We look forward to your visit again!
Guest User
Superior Queen Room
Stayed in Mar 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on Apr 20, 2025
The hotel is located at No. 188 Kaiyuan Road, Xiangqiao District, Chaozhou. It is only a 5-minute walk from famous attractions such as Paifang Street, Kaiyuan Temple, and Guangji Bridge, making travel extremely convenient. There are abundant food around, and Xima Road Snack Street is within easy reach, with McDonald's, KFC, Chaoshan Beef Hotpot, etc. The rooms are clean and tidy, the bedding is comfortable, and they are equipped with well-known brand toiletries.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to share your experience in the hotel! We are very happy to learn that you have given high praise to the hotel's location, room facilities, service experience and overall experience. Your satisfaction is our greatest motivation and the direction of our continuous progress. Regarding your evaluation, we would like to thank the following points in particular: The design of a private courtyard: We are well aware of the needs of modern travelers for privacy and tranquility, so the hotel's location and design strive to provide guests with a resting space away from the hustle and bustle. Oversized windows and city views: We hope to bring visual enjoyment and spiritual relaxation to guests through natural lighting and beautiful scenery outside the window. Warm and thoughtful service: Your recognition is the greatest encouragement to our team. We will continue to maintain a meticulous service attitude to make every guest feel at home. Your recommendation means a lot to us, and we will continue to work hard to provide every guest with a better stay experience. Looking forward to your visit again, so that we have the opportunity to bring you tranquility and good times again! I wish you a happy life and a smooth journey!
Ahahaha
Business Queen Room
Stayed in Mar 2025
Family
13 review
10.0/10
Outstanding
Posted on Apr 25, 2025
The location is quite convenient. However, Chaozhou is relatively easy to get in and out of, mainly by taxi, and the attractions are also very close. The service attitude of the service staff is very good. If I come to Chaozhou next time, I will stay here again. This time we stayed on the highest floor and it was far from the elevator, so it was quiet and I was very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay in our hotel and taking the time to share your experience! We are glad that you are satisfied with the quiet environment of the hotel, which is the focus of our daily service. Your recognition is a great encouragement to our team. We will continue to maintain high standards and provide a comfortable accommodation experience for every guest. We look forward to your visit again and wish you a happy life!
Alice
Superior 2-bed Room
Stayed in Mar 2025
Family
3 review
9.0/10
Great
Posted on Apr 19, 2025
Move in April 2025 Upgraded from Superior Twin Room to Family Room, on a high floor, with Kaiyang City view. Daily necessities are available, there is a smart toilet, and the bathroom is separated into wet and dry areas, which is very hygienic. Park your car outside the hotel and walk to the street outside the hotel to find restaurants, which is very convenient. Recommended stay.
Original TextTranslated by Google
Response from Property: Thank you for your detailed feedback and we are glad that you are satisfied with the room upgrade and facilities. Looking forward to serving you again.