To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.4
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All reviews(51)
Positive reviews(25)
Reviews with photos/video(4)
Awesome stay(5)
Negative reviews(1)
MooNum
Deluxe King Room with City View
Stayed in Jul 2024
Business travelers
52 review
4.7/5
Amazing
Posted on Jul 12, 2024
The hotel is good location for silent, relax. They have all facilities.
Adrian.wang
Deluxe King Room with City View
Stayed in Sep 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on Sep 15, 2024
Good good good good good good goo good good good good good good
TanAdam
Premium Room, 2 Single Beds with City View
Stayed in May 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 24, 2024
Great place to stay for business travelers. It’s near to airport, about 15mins away
CHAIRAT
Premium King Room
Stayed in May 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jun 14, 2024
Very good environment and hospitality
Also many choices for breakfast
Sukamal
Deluxe King Room with City View
Stayed in Nov 2023
Business travelers
33 review
5.0/5
Outstanding
Posted on Dec 6, 2023
This is probably the best hotel in Surat . Excellent food, very clean & safe . Highly recommended to stay in this hotel
Sinopro-group
Deluxe King Room with City View
Stayed in Oct 2023
Business travelers
16 review
5.0/5
Outstanding
Posted on Oct 27, 2023
The hotel is one of the first five star places in Surat. So it’s got history. It’s showing in a few places but no more than expected with a property this age. Service was extremely good and attentive. Overall, a good place to stay in Surat.
JasmineSoo
Deluxe King Room with City View
Stayed in May 2024
Business travelers
26 review
5.0/5
Outstanding
Posted on May 28, 2024
Next time I will book this hotel again
ck_777
Deluxe Double Room with City View
Stayed in Jan 2024
Couples
73 review
5.0/5
Outstanding
Posted on Jan 23, 2024
excellent customer service and support
giuseppe
Deluxe Room with City View
Stayed in May 2022
Business travelers
24 review
4.2/5
Very Good
Posted on May 20, 2022
It’s still the best Hotel in Surat however you can see the damage that 2 years of COVID restrictions have done. Now they quickly have to go back to speed
Abhinandan Ramshetty
Deluxe King Room with City View
Stayed in Oct 2023
Business travelers
81 review
4.5/5
Great
Posted on Oct 15, 2023
Nice stay
Manish
Deluxe Room with City View
Stayed in Dec 2021
Couples
3 review
2.0/5
Posted on Mar 4, 2022
Very bad rooms. Doesnt look like 5 star at all with paint peeled off and furniture worn out. Lobby is nice. But overall experience is really bad.
영진
Deluxe King Room with City View
Stayed in Jan 2024
Business travelers
63 review
4.0/5
Very Good
Posted on Jan 23, 2024
It is located in Surat, Gujarat, India, and for those who are a little picky, there is no place to sleep other than here.
Other places in Surat are a bit worse.
There are food, cleanliness, and alcohol stands exclusively for foreigners.
Even the sauna and gym spa are great in Surat.
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6/10
Count_stars
Deluxe King Room with City View
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Hygiene: Good
Environment: Good
Service: Good
Original TextTranslated by Google
Erbaoba
Deluxe King Room with City View
Stayed in May 2023
Business travelers
30 review
3.2/5
Posted on May 27, 2023
It is said that after staying in Surat for a few days at Park Inn and discovering the secret of bottled water, I decided to change to a more upscale hotel. I think I will not continue to be unhappy with water. Marriott's hotel was formerly called The Gateway Hotel Athwalines, which had been transferred to Marriott for management the previous year. If stepping on the ** once is good luck, then stepping on the ** twice is definitely unlucky. I never thought that the bottled water in this hotel is purchased by the same company as Park Inn, and they also use recycled bottled water. I did not underestimate the friendliness of Indian people, but I did overestimate the honesty of Indian capitalists. This hygienic point is not for the room, but for the drinking water. But what can be done, complaining to the manager is also perfunctory. So if Ctrip can't truthfully present the real reviews, it will be playing tricks on tigers.
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Guest User
Deluxe King Room with City View
Stayed in Jul 2023
Business travelers
10 review
4.0/5
Very Good
Posted on Aug 4, 2023
The reception was good but the restaurant service was poor