To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(263)
Positive reviews(247)
Reviews with photos/video(75)
Classy environment(37)
Well decorated(13)
Convenient parking(13)
Friendly front desk staff(13)
Many amenities(10)
Large rooms(9)
Perfect for business trips(8)
Average sound insulation(7)
Negative reviews(16)
Guest User
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 11, 2024
Perfect accommodation experience, great value choice. This hotel left a deep impression on me. From the room to the facilities, I am very satisfied. The room is very spacious and bright. The bedding is very comfortable, which gives me a good rest environment. The hotel facilities are also very complete. The service attitude is also excellent. Every detail is impeccable. Breakfast is also provided. It is definitely worth the money. I strongly recommend this hotel.
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Cozy Queen Room
Stayed in Apr 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 11, 2024
I came to Chaozhou to play on Saturday. I didn't know which hotel to stay in. I found this hotel on Ctrip. The environment is very good and the service attitude is also very good, especially the lady at the front desk. She is not only beautiful but also has a good service attitude. There is also breakfast in the morning. Recommended [strong]
Original TextTranslated by Google
Response from Property: Hotel reply:
Dear guest, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Guest User
Cozy Queen Room
Stayed in Apr 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 6, 2024
Beautiful environment, comfortable and spacious rooms, high cost performance, very close to the ancient city, very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Guest User
Cozy Queen Room
Stayed in Apr 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 6, 2024
Newly opened hotel with complete facilities, nice terrace, and sunset view. Clean and sanitary rooms, very good, good service attitude
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Guest User
Cozy Queen Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 2, 2024
This time, I had a very good experience staying at Lotus. The hotel has a grand exterior and exquisite and elegant interior decoration. The room is spacious and bright, with a warm layout, which makes people feel very relaxed. The bedding is comfortable, allowing people to sleep well all night. The bathroom is clean and tidy, and all kinds of facilities are very complete. The hotel staff is considerate, especially the front desk brother's enthusiastic attitude, which makes people feel very warm. In general, this is a satisfactory hotel, and I will come again next time I have the opportunity.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Guest User
Cozy Queen Room
Stayed in Mar 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on May 1, 2024
The hotel has complete facilities, spacious and comfortable rooms, and all equipment is in good working order. The service staff is friendly, responsive, and thoughtful. The hygiene is also in place, the room is clean and tidy, and it makes people feel very safe. The hotel has a terrace that I am very satisfied with, where you can see the sunset in the evening. Overall, I am very satisfied with this hotel and give it a satisfaction rating of 9 points. It is a high-quality hotel worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Cozy Queen Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
The environment is very good, travel is convenient, the room is very clean, and the overall feeling is very good
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The room is very clean! Everything is new. The front desk staff is very nice and polite. The whole house is intelligent. It is very comfortable to stay in. The location is also very good and the transportation is very convenient. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
Privilege Queen Room
Stayed in Jan 2024
Family
4 review
2.2/5
Posted on Feb 21, 2024
1. The room didn't have pillowcases
2. There were too many mosquitoes! ! ! ! The baby's eyes and ears were swollen and his eyelids were swollen. The front desk didn't have electric mosquito swatters and mosquito repellent didn't work.
3. The hardware of this hotel is good. I hope the software can be greatly improved.
4. The faucet of the wash basin in the room was a bit broken
5. The bed was very badly made
Original TextTranslated by Google
Response from Property: Thank you for your review. We will try our best to improve any shortcomings. We are very sorry for the inconvenience caused to you.
Guest User
Deluxe 2-bed Room
Stayed in Jan 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 20, 2024
The service is thoughtful and the morning is also good! Electric curtains, smart toilet, the only drawback is that there are no towels, bath towels, bathrobes, and hand towels in the whole room! A small suggestion, the hotel still needs to prepare them!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Binguanyou
Deluxe 2-bed Room
Stayed in Jan 2024
Couples
346 review
3.0/5
Posted on Feb 5, 2024
It costs 16 RMB to take a taxi to Kaiyuan Temple. The hotel is fine, but a little expensive. Also, the location is a little off.
The windows don't seem to have been cleaned, and the marks left during construction are still there.
If you charge so much, can't you make the breakfast better?
Chaozhou feels like a big rural village.
Original TextTranslated by Google
Response from Property: Thank you for your review. We will try our best to improve any shortcomings. We are very sorry for the inconvenience caused to you.
Guest User
Deluxe 2-bed Room
Stayed in Dec 2023
Family
18 review
1.0/5
Posted on Feb 1, 2024
Don't go astray
1. Dirty, messy and poor hygiene in the room
First time staying in a room without toiletries
First time staying in a room without toothbrush
First time staying in a room with sand on the bed
The bedding was so dirty that I didn't take off my clothes all night
Halfway through taking a shower, I found this problem and called the front desk. The front desk said that she didn't have it either and couldn't solve it. The child went down to get it and was told to let the seven-year-old child go to the utility room on the fourth floor to find it himself! ! ! !
The toilet and bathroom share a door
The toothbrush holder is covered with hair
I believe the boss has decorated it carefully, after all, it has just opened not long ago, but hiring people to manage it like this, it is not far from bankruptcy!
Let me show you the pictures
Picture 1 Kettle! How much dust and how dirty is the kettle for boiling water
Picture 2 Toothbrush holder with hair
Picture 3 Shower and toilet, choose one and close the door
Picture 4 Hair dryer covered with dust
As for the bedding, I don't want to take pictures, it's disgusting.
When you go out, what you actually hope for is cleanliness.
As for breakfast, I didn't eat it, so I won't comment on it.
Original TextTranslated by Google
Response from Property: Thank you for your review. We will try our best to improve any shortcomings. We are very sorry for the inconvenience caused to you.
Guest User
Deluxe Queen Room
Stayed in Dec 2023
Travel with friends
70 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The room is clean and tidy, the front desk service is enthusiastic, free upgrade, the breakfast is very good, suitable for northerners, the toilet is smart, the terrace is great, the disadvantage is that it is a bit remote, but the transportation is convenient, suitable for self-driving tours
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Guest User
Deluxe 2-bed Room
Stayed in Dec 2023
Family
8 review
5.0/5
Outstanding
Posted on Jan 29, 2024
Very good hotel, very close to the ancient city, just across the bridge, but the price is more than a little cheaper than in the ancient city. The key is that the hotel is newly opened, modern and clean, and the breakfast is delicious. After eating the stir-fried cabbage, the aunt immediately went to stir-fry again, not stingy at all. The bed is big enough for children, and the cleaning standard is also very good. Clean. It is very convenient to park when you arrive by car
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.
Guest User
Guestroom (Double Bed) (Bathtub)
Stayed in Dec 2023
Family
1 review
5.0/5
Outstanding
Posted on Mar 11, 2024
Very satisfied! The sanitary facilities are very surprising. The hotel looks low-key. After entering, I am very satisfied with the room environment. It left me with a very good impression of Chaozhou. I had a good time, ate happily, and lived happily. I will come again next time and stay here again
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for staying at our Lotus and giving us a good review! Your satisfaction is the best affirmation and encouragement for us. We will continue to work hard and be ready for you to come back at any time.