Changzhou Marriott Hotel Jintan Reviews

Exceptional service made my birthday vacation with my family. The Goji restaurant buffet was nice and have alot of choices to choose. The room is devine. We will come again!

Brand new facility, Employees not quite professional, NO place to go out & Hang in

My hometown marathon elite ranking competition, as always, stayed at the Marriott, stayed on the 26th floor, the scenery of Qianzi Lake is really beautiful, the service and catering are just great!

I booked a room for the Changzhou Marathon Elite Race and chose the executive suite. The room layout is reasonable, the facilities and equipment are very new, the JBL small speaker has good sound quality, the hotel executive courtesy is great, simple meals and 24-hour drinks and snacks are provided, the executive lounge waiters are also very professional, the key is that they are very friendly to the contestants, and the meal starts at 5:30 in the morning. It is highly recommended to stay in Jintan. The service awareness of the lobby concierge needs to be strengthened. Please provide help with the large and small luggage when checking in.

Very good, worthy of being a big brand, the breakfast is also good, the service is very good, thumbs up. I will come here again next time, it's very good. The front desk is also very enthusiastic, and the service is thoughtful and meticulous.

The hotel is in a good location and convenient for travel. The hotel facilities are complete and relatively new. The room is clean and tidy. The layout is good, the view is wide, the dressing room is comfortable, and the bathroom is spacious and bright. The front desk service is enthusiastic and patient, providing us with necessary help, patiently explaining that the tea bags in the room are free, while the drinks in the refrigerator are charged. The items needed are also delivered promptly and quickly. When asked about the photos of the lobby, I was told that they were the old Marriott and his son, the young Marriott. It can be seen that the employees have been strictly trained by the hotel, the service staff has standardized service, and the first-class service makes people feel at home and willing to stay again. The breakfast is rich and delicious. The dining environment is very good. It's just that the music is a bit loud. The underground parking lot is free.

The experience is very bad!!! Except that the room is relatively large, there is no advantage at all! Room facilities: It is better not to welcome fruit... Who will be happy to see a black banana? Hair dryer What kind of hair dryer is this Marriott using... It is too difficult to use. It takes a long time to blow with low wind speed, and it is very hot. It takes the middle of the night to blow dry with cold wind? Such a big hotel does not use Panasonic, Dyson, or even Lefen... Employee training households are not clear about the fragrance brand. Let us check the regular needs by ourselves, whether there are masks, toilet covers, or allergy medicines. What do you have? Other ordinary high-end hotels will provide these and portable facial cleansers, mouthwashes, etc. Here they are all very bad, and the combs are all very bad... Room layout: There is only one box of breakfast tissues on the sink. If you want to use tissues in the room, you need to run around to get them. Can't you put one more box? Toilet, not a smart toilet, no disposable toilet cover, no hand wipes on the toilet sink Mineral water is an unknown brand. At least put Evian? Water is not as good as Baisui Mountain Location and transportation: The nearby shopping mall is closed, there is a Starbucks, and you have to walk a few kilometers to eat noodles. It is relatively close to the high-speed rail station, about ten minutes Value for money: This price and this configuration and service... It's terrible, I don't want to say it... It's better to live in Yaduo next door Service: I asked the waiter for aromatherapy, but I didn't know how to check it. The service attitude was polite, but there was nothing I wanted Gym: The air conditioner was not turned on, and the air conditioner in the elevator was so cold! I got allergic reactions on my face after running. The hotel didn't have medicine, so I ordered it myself. I went to the hospital in the middle of the night. I was really speechless Service: I forgot a charger and called the hotel in advance to leave it at the front desk to pick it up at around 5 o'clock. When I came at 5:20, the front desk was confused, called to confirm, and went to the room to find it. It took more than ten minutes. What efficiency... This is still a call in advance and the hotel received the consent ok! ! ! Almost missed the high-speed rail! Whoever stays here will be wronged! It's really terrible, I don't want to come again, the breakfast is average, no comment

The hotel is of good quality, both in terms of hardware and software. Although the location is not in the downtown area, after all, the city is small and it is convenient to get around. The room is well soundproofed and very quiet.

Very bad experience. I arrived very late at night. Before going to bed at around 12 o'clock, I found that the bedside lamp could not be turned off and all the switches did not work. I called the front desk once and the line was disconnected after a few words. When I called again, it was not connected. I had to get dressed and run to the front desk in the middle of the night to tell the matter. The front desk said it was too late and they could only open another room. The luggage was placed in the original room, and it was also inconvenient to charge the phone. The worst Marriott stay experience.

The room is large, clean, tidy and quiet at night. The breakfast is rich in variety and very good. (One small suggestion is that the fruit for breakfast is too cold for your teeth!), the front desk service is very humane and deserves praise.

This is the worst hotel I have stayed in over the years. The front desk of the hotel made me feel domineering and looked at people with squinting eyes. I spent more than 600 yuan and felt like I was staying at his house. It was really annoying. As for the room, the smell is pungent. Even the corridor has a pungent smell. The key is that there are no windows and no ventilation. It can only let you smell the pungent smell and your throat will be split throughout the night. The location is also remote, and the promised snacks and fruits were not delivered. The summary is that this is a bad hotel, the rooms are messy, the smell is pungent, and it affects physical and mental health. The clerk at the front desk was arrogant and arrogant, and his expression was quite disgusting! This is the worst hotel I have ever stayed in...

The hotel is very high-end and a very good choice for business travel. There are many international dishes for breakfast and dining, suitable for friends from all over the world. It is relatively far from the city, but it is more suitable for meetings.

As a loyal diamond customer of Ctrip, this is my first time on Ctrip and I have to give this hotel a full 1 point for its service. When checking out, the front desk said that there was a room charge of 20 yuan, but I made it clear that I did not spend it. I asked the front desk to notify the guest room to verify it. The front desk said that it would be treated as if there was no charge. The next day, the hotel deposit was refunded but the room consumption was deducted. I called the front desk and told them that I would spend it in the breakfast restaurant, but I ordered a buffet breakfast that included breakfast. The front desk didn't believe it. He said he would call me back, but he still hasn't. If 20 yuan fell on the ground, to be honest, I wouldn't bend down to pick it up. But the hotel's irresponsible attitude can't even solve small problems. What if it encounters a big problem? How to ensure the rights of hotel guests? I have spent my time writing so much, I hope you all can avoid lightning, avoid lightning, avoid lightning!

A very ** hotel. First of all, the day before check-in, a so-called hotel housekeeper called and said that there was a free afternoon tea in the room and asked me if I wanted it. I said yes. When I arrived at the hotel, I asked the front desk and they said yes. They took me to the lobby bar and packed a snack for afternoon tea and took it back to the room. After checking out, they said that the deposit would be refunded one day later. The next day, 225 yuan was inexplicably deducted from the deposit. I asked the customer service and it was the cost of afternoon tea. I want to scold you. If you want to charge, you should take out my signature. If you don’t have a signature, you will directly deduct 225 yuan. You are a fraud. If you are short of money, you can tell me. You don’t need to use this to trick me. Secondly, the water from the bathtub faucet of the hotel, which has only been open for 2 years, actually has these black things in the picture. I didn’t dare to use the faucet in the shower room when I wanted to take a bath. I have no interest in taking a bath. Another thing is the layout of the hotel room, which can only be described as depressing and uncomfortable. The room height is very low, and the rectangular room is very narrow. Only one person can pass from the bed to the TV against the wall. Compared with Marriott in other cities, it is not a little worse. I doubt whether this Marriott Hotel in Jintan is a fake. In addition, the room manager apologized seriously and sent red wine and fruit after knowing that there was an unknown black object in the bathtub. This should be praised. I will definitely not stay at Jintan Marriott next time, and I will definitely not recommend it to my friends. It's so disappointing. I have been traveling for 20 years, and this is the first time I have been defrauded of my deposit by a hotel. I am convinced.