No.18 Tai Highway, Lushan Street, Changshu, Jiangsu, ChinaSee Hotel Details
Choose dates to check available rooms
We Price Match
1 night
Guest Reviews
9.7/10
Excellent
2514 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.8
Amenities9.6
Service9.8
Cleanliness9.7
Filter by:
Sort by:
All reviews(2514)
Positive reviews(2510)
Reviews with photos/video(1373)
Close to scenic area(371)
Perfect for kids(264)
Delicious breakfast(260)
Secluded lake view(174)
Tasty restaurant(171)
Excellent afternoon tea(28)
Family activities available(17)
Negative reviews(4)
BritinChina
Pillow River Waterside Double Bed Room
Stayed in May 2025
Solo traveler
11 review
8.0/10
Very Good
Posted on Jul 4, 2025
I traveled to participate in the triathlon and stayed at a hotel that was ideally located next to the lake. The check-in process was smooth, and the front desk staff were friendly and welcoming.
However, my experience with the restaurant staff was frustrating. On the first day, I arrived for lunch and was refused service because they claimed it was "too late"—yet they proceeded to seat and serve other customers who arrived after me. The following morning at breakfast, the staff approached me multiple times to remind me of the 10 AM cutoff, even though they didn’t give the same reminders to other guests.
I’m unsure whether this was due to me being a Westerner or because my Mandarin isn’t fluent, but both dining experiences left me feeling singled out and disappointed.
Response from Property: 尊敬的客人,感謝您選擇常熟尚湖花間府.煙波裏酒店。您的支持和認可,讓我們每一位夥伴深感欣慰和鼓舞。因為有您這樣不斷支持我們的朋友,常熟尚湖花間府.煙波裏酒店才能不斷進步,茁壯成長。您的滿意是我們前行的最強動力。期待着您和家人再次蒞臨,與我們共同度過更多美好時光
MINGCHENG
River Maple Twin Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 18, 2025
Attend STC Shanghu triathlon competition on 06/15. stayed Changshu Shanghu Huajianfu Yanboli Hote over the weendend. The hotel is so convenient and near the competition. The room experience and room service was really good. But the children playground was outside the hotel. I was there during raining day, so the staff told me it was closed during raining day. Well, I guess I need try it again next time when the weather is good
Response from Property: 尊敬的客人,感謝您選擇常熟尚湖花間府.煙波裏酒店。您的支持和認可,讓我們每一位夥伴深感欣慰和鼓舞。因為有您這樣不斷支持我們的朋友,常熟尚湖花間府.煙波裏酒店才能不斷進步,茁壯成長。您的滿意是我們前行的最強動力。期待着您和家人再次蒞臨,與我們共同度過更多美好時光!
Shireen12345
River Maple Twin Room
Stayed in May 2024
Traveling with friends
4 review
8.0/10
Very Good
Posted on Jun 5, 2024
Quite a rustic setting with a good ambience. Close to the lake with boat rides, canoes, rafting and mini theme park. Camp site with bbq, table tennis and pool table. Breakfast at hotel quite diverse. Very pet friendly.
6/11
Response from Property: Thank you for your review, thank you!
Guest User
Cat Companion Twin Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 15, 2025
Wonderful service in English and Chinese
Response from Property: 尊敬的客人,感謝您選擇常熟尚湖花間府.煙波裏酒店。您的支持和認可,讓我們每一位夥伴深感欣慰和鼓舞。因為有您這樣不斷支持我們的朋友,常熟尚湖花間府.煙波裏酒店才能不斷進步,茁壯成長。您的滿意是我們前行的最強動力。期待着您和家人再次蒞臨,與我們共同度過更多美好時光!
Sarah Jhb
River Maple Double Bed Room
Stayed in May 2024
Couple
6 review
10/10
Outstanding
Posted on Jul 4, 2024
Absolutely loved the hotel!
Would definitely stay there again!
Response from Property: 海有舟可渡,山有路可行。春有百花秋有月,夏有涼風冬有雪。人生難得是相聚,小花真誠期待與您的再次相遇~共度人間好風景!
Mikaël
River Maple Twin Room
Stayed in May 2024
Solo traveler
10 review
9.0/10
Great
Posted on Jul 5, 2024
Very nice people at reception, perfevt location!
Response from Property: 海有舟可渡,山有路可行。春有百花秋有月,夏有涼風冬有雪。人生難得是相聚,小花真誠期待與您的再次相遇~共度人間好風景!
Guest User
River Maple Double Bed Room
Stayed in Mar 2024
Family
1 review
6.0/10
Posted on Apr 26, 2024
Goood
Response from Property: 感謝您的點評!謝謝!
Guest User
Pillow River Waterside Double Bed Room
Stayed in Apr 2025
Couple
6 review
10/10
Outstanding
Posted on May 5, 2025
During the May Day holiday, I decided to visit Changshu. I accidentally saw this hotel with high reviews on Ctrip. I booked it without thinking too much. The hotel is located in the Changshu Shanghu Scenic Area. The environment is great and there are plenty of parking spaces. When I arrived at the hotel, the front desk staff was very skilled in checking in. The process was quite fast, and someone would lead me to the room. The hotel rooms are divided into several areas. Fortunately, my room is very close to the hotel lobby, so I don’t need to park and send. If it is farther away, I can call for parking and pick-up. The room is very clean and very quiet by the water. I am more particular about the bed, so every time I go out to play, sleeping at night is a headache. However, I slept very well after staying here for two nights, which means it is really quiet. The pillow is a little low. There are welcome fruits and special cakes in the room. I stayed for two nights. The hotel was very considerate and put in different flavors of pastries, and the mini bar and the refrigerator had so many snacks that you couldn't finish them. Because the weather was hot these two days, we finished all four bottles of water on the first day. When we came back the next day, we saw that the waiter put six bottles for us. It was really considerate. But then again, if there is not enough water, I really don't know where to buy it 😂 The sanitary napkins can only be used in the toilet, and they are specially equipped with an alcohol wipe and a disposable toilet seat cushion, which is very convenient. The bath water at night is also very good and comfortable, but the door of the shower room on the first day always felt that it could not be closed tightly, and the bath water came out and flowed into the bathroom. On the second night, I studied it for half a day and pulled the door in with all my strength. The silicone strip can be sealed and there is no leakage. I hope the waiter can pay attention to it in the future! Our room is a waterside room. When you open the window, you can see the lotus leaves under the window. I think this room will be more beautiful in summer, because the push bed is a beautiful lotus! The TV can cast the screen, but it can only receive Apple operating system. I hope Hongmeng can also be developed. There is free goodnight sweet soup every night. The first day is white wine glutinous rice balls, and the second day is milk oatmeal porridge. Breakfast is quite satisfactory, with special mushroom oil noodles. The hotel also has many activities to sign up for every day. The hotel also has bicycles for free. You can ride out to the periphery of Shanghu Lake, which is also very free! There are too many broken bikes. I hope that all the broken ones can be repaired or inspected on time, otherwise they can't be ridden. In case some of them are broken halfway through riding, it will be a terrible road to push them back, more than ten kilometers! In addition, the hotel is located in a natural environment, so there are more small insects. It is recommended that the hotel can regularly disinfect at the door of the room, otherwise people with intensive phobia are very scared every time they enter the room. Will there be little guys disturbing the bed! Overall, I like this hotel very much and I will book it next time!
Original TextTranslated by Google
6/20
Response from Property: Every city has its own reasons for people to miss it, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Xiaohua will be the warmest and most unique one in your memory! I wish you a happy day!
Dudelsack
River Maple Double Bed Room
Stayed in Apr 2025
Family
12 review
10/10
Outstanding
Posted on May 7, 2025
The hotel is located in Shanghu Scenic Area. The rooms are not too big. The twin room is slightly larger than the king room. There are welcome fruits, sesame and gorgon cakes are delicious~Minibar is free, and steam eye masks are provided! The point is that if you stay for a long time, the fruits and minibar are all replenished!
The bathroom is separated into dry and wet areas, and there is even a washlet (alcohol wipes are provided)!
The TV remote control was not easy to use at first, and the room aunt came to change it immediately! The sheets on the first night were not the cleanest, and it felt like there were some small particles of dust. The sheets were changed the next day and it was perfect!
The advantage of traveling off-peak is that there are no people at all~ The hotel gave Xingyi Travel Photography (one room can get 3 free photos), including 1 set of clothing + makeup, the photographer and makeup artist are very professional, the makeup is first-class, and the photo effect is superb! Strongly recommended!
📌 There is free coffee, tea, and sour plum soup at the front desk, and the latte is good!
📌 There is body lotion with verbena scent, very 🉑! You need to ask the front desk for soap, and shower gel is standard!
📌A battery car is available, available on call. Of course, it's okay to walk around by yourself!
📌The hotel belongs to Huazhu Club, and provides "Little Days" hotel activities every day. Just scan the code to make an appointment! We went to make lanterns and eco-friendly bags. The Shanghu rafting provided by the hotel is also booked in "Little Days", directly to the Shanghu Peony Garden.
📌The hotel room comes with a ticket (one of the three tickets for Shanghu Scenic Area, Feixiong Park, and Yushan), which can be collected at the hotel front desk on the same day!
📌There are many breakfast options, 🧇Apply some butter and it's great! There are a lot of fruits and the grape juice is delicious!
📌The hotel's set meal, Huajian Food can be 15% off. I stayed for 2 nights and had 3 meals (mainly because Changshu really didn't have much to eat, and there was no takeaway nearby). Every meal had pepper and sesame Shanghu big white silk, which is definitely the ceiling of white silk fish, super fresh, and the meat is thread-by-thread, which is worthy of the first recommendation! But don't order river shrimp!!
📌The hotel provides goodnight sweet soup every night!
The hotel service is really good, responsive and considerate!
Original TextTranslated by Google
6/18
Response from Property: Dear guests, thank you for choosing Changshu Shanghu Huajianfu Yanboli Hotel. Your support and recognition make each of our partners feel gratified and encouraged. Because of friends like you who continue to support us, Changshu Shanghu Huajianfu Yanboli Hotel can continue to improve and thrive. Your satisfaction is the strongest driving force for us to move forward. We look forward to you and your family coming again to spend more wonderful time with us.
Duoduoqian2008
River Maple Double Bed Room
Stayed in Apr 2025
Other
18 review
10/10
Outstanding
Posted on May 13, 2025
The first time I stayed at Huajianfu, I had a particularly good impression. Shanghu Huajianfu is part of the scenic area. Standing in the pavilion in the center of the lake, you can overlook Fushui Villa on the opposite bank. In the evening, the pavilion in the center of the lake is also the best place to enjoy the sunset. The weather was fine when I checked in, and I was very happy to enjoy the perfect sunset by the lake again. I ordered dinner at Huajianshi. The mushroom oil noodles were large enough. Although they were delicious, two people couldn't finish them. I would like to give a small suggestion to the chef. The amount of noodles can be reduced by half. It is better to add them free of charge according to the needs of the guests, so as not to waste them. After dinner, take a walk in the yard to digest the food, and it is also nice to watch the hotel's light show. It was just in time for the fifteenth day of the ***** month, and enjoy the moon by the way. Although the room is close to the water, it is very quiet. When I got up in the morning, I suddenly found that the lotus in the pond was in full bloom. In addition, from the housekeeper to the front desk clerk, the service was thoughtful and meticulous.
Original TextTranslated by Google
6/12
Response from Property: There are boats to cross the sea and roads to travel in the mountains. There are flowers in spring, moon in autumn, cool breeze in summer and snow in winter. It is rare to get together in life. Xiaohua sincerely looks forward to meeting you again~
Guest User
River Maple Double Bed Room
Stayed in Apr 2025
Family
1 review
10/10
Outstanding
Posted on May 25, 2025
This hotel is beyond my expectation. It was recommended by a friend. The scenery is pleasant and suitable for taking children out. The nearby Shanghu Lake and Flying Bear Park are both fun and worth visiting twice. I will come to this hotel again in the future. The butler service is also very good, energetic and enthusiastic.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Changshu Shanghu Huajianfu Yanboli Hotel. Your support and recognition make each of our partners feel gratified and encouraged. Because of friends like you who continue to support us, Changshu Shanghu Huajianfu Yanboli Hotel can continue to make progress and thrive. Your satisfaction is the strongest driving force for us to move forward. We look forward to you and your family coming again to spend more wonderful time with us!
Luochenyan
River Maple Twin Room
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on May 24, 2025
A great travel experience
The hotel is located in Yushan Shanghu Scenic Area
Good location, considerate service
The hotel was newly built in 2023, and the facilities are very new
The gym has singing bowl sound therapy courses (free experience when you check in)
There is also a free ancient style costume change photo service
I didn't catch it this time, so I'll come again next time
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing Changshu Shanghu Huajianfu Yanboli Hotel. Your support and recognition make each of our partners feel gratified and encouraged. Because of friends like you who continue to support us, Changshu Shanghu Huajianfu Yanboli Hotel can continue to make progress and thrive. Your satisfaction is the strongest driving force for us to move forward. We look forward to you and your family coming again to spend more wonderful time with us!
Guest User
River Maple Twin Room
Stayed in Apr 2025
Family
15 review
10/10
Outstanding
Posted on May 4, 2025
Welcome fruit upon check-in: A wide variety of fruits are provided daily, as well as local specialty mung bean cakes
First round Minibar: Snacks and drinks are provided
Special daily courses: illustration, Ba Duan Jin, cycling, cute pet sports meeting, special pet-friendly hotel, evening music party
Facilities: complete
Sanitation: clean and comfortable
Environment: garden landscape style
Service: Super satisfied, the feeling of home, meticulous service from the front desk, restaurant, customer service, shuttle bus driver, room attendant, authentic food and beverages, good check-in environment, looking forward to seeing you next time, great, great, great, great, great experience during the May Day holiday
Original TextTranslated by Google
6/12
Response from Property: Dear guest, thank you for choosing Changshu Shanghu Huajianfu Yanboli Hotel and sharing your stay experience. We will do our best to provide you with quality services and make you feel at home. We look forward to Changshu Huajianfu Yanboli Hotel becoming your dream hotel and accompanying you on every journey of exploration with our enthusiasm and care.
Zhoulihuanvshi
River Maple Double Bed Room
Stayed in Apr 2025
Couple
9 review
10/10
Outstanding
Posted on May 19, 2025
Very warm, caring service, responsible, clean and tidy room, the booked room was directly upgraded to a view room, the luggage was delivered to the room, the check-in was explained clearly, the breakfast was also very good, the food was rich and the taste was good. The hotel is very close to Shanghu Scenic Area, and it is very convenient to go back and forth. It is a good choice for vacation and leisure. I will choose this hotel again next time I have the opportunity.
Original TextTranslated by Google
6/7
Response from Property: 海有舟可渡,山有路可行。春有百花秋有月,夏有涼風冬有雪。人生難得是相聚,小花真誠期待與您的再次相遇~
Wenermama
River Maple Double Bed Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 11, 2025
The hotel environment is very good, the room is by the water, quiet, and the service is good. I recommend it! Especially the Ctrip package, which also includes afternoon tea, fruit, and attraction tickets in addition to accommodation, which is very cost-effective.
Original TextTranslated by Google
6/9
Response from Property: There are boats to cross the sea and roads to travel in the mountains. There are flowers in spring, moon in autumn, cool breeze in summer and snow in winter. It is rare to get together in life. Xiaohua sincerely looks forward to meeting you again~