Changsha Hotels with Airport pickup service

The room is a bit old, and the signs of repair are a bit obvious, but the hygiene is very good and the linens are very clean. The service is in place, and the front desk and room service staff are very friendly and enthusiastic. The location is good, and it is a ten-minute walk from Yingbin Road and Furong Square subway stations. There is a heated swimming pool. A small suggestion is not to fry so many eggs in advance for breakfast, because they are too cold when you take them, and they don't respond when you want to heat them up. And if they can be renovated, it will be more worthy of the five-star rating. Overall, I am satisfied.

We stayed at the hotel for 3 nights during our first trip to Changsha and the experience was unforgettable. The staff was very friendly and thoughtful. The reception helped us upgrade the room for free. The Concierge Supervisor Nolan Zhou was very helpful and helped us carry the luggage to the room. The cleaning ladies tidied up the room in a meticulous way everyday. The room was very spacious, clean, well-appointed, and equipped with a very large bathroom.

Before our arrival the hotel staff called to confirm our stay. Thereafter they contacted via WeChat to ask if we needed any help, they recommended places to eat and sites to visit. They were super helpful. The room was very spacious and comfortable.

It’s conveniently located next to Huangxing Street, only 5-10min walk away. The location is also central to almost all of the famous streets. Very good 5star hotel , rooms are big.

The room is really nice and comfy. The breakfast is very delicious with lots of options. The swimming pool has a sauna and steam room. I think the location in Changsha is very good because it is not too busy during the national holiday and it is close to Changshanan station. You can get anywhere in the city you want very quickly and there is a metro station beside the hotel. There are a lot of staff here who are very helpful and speak English very well ~ Stacy is very nice at the front desk.

We stayed at the Kempinski for two nights and were pleasantly surprised when they upgraded our room to a higher category upon arrival. The room had a bath and all the necessary amenities. The staff was friendly and welcoming, although there were some language challenges. They made an effort to help with translation apps when needed. The room service was expensive, even for local Chinese cuisine. If you order food from outside, you have to pick it up in the lobby as they don't offer room delivery. The lobby restroom was dirty and needs improvement. Overall, it was a pleasant stay with the unexpected room upgrade and friendly staff. 👍

This is a glorified 4 star hotel. Other than the location, you will be disappointed with the overall hotel experience. It lacks the attention to detail to be a true 5 star hotel experience. A couple of examples; non-smoking rooms being ruined by smokers, the rainforest shower (top mounted shower head) didn’t work and was just an unpleasant drizzle, air-conditioning that just had a mind of its own with no ability to adjust to desired temperature, the bed being somehow both firm and soft. If you are accustomed to chain hotels, then the attention to detail at the Niccolo is missing!

If you visit Changsha to see Zaha Hadid's Meixi Arts Centre then this hotel is in the prime position, with immediate access and wonderful views from the upper floors. There is also a shopping mall below. The reception and dining room staff are professional, helpful and polite. The establishment is clearly seeking to provide the best service possible. The room was spacious, and included a bath! It was a deluxe room in a deluxe hotel.

Although the hotel is a bit aged, the facility is still maintained well. And the location to the walk street central is just few minutes.

I have been to Changsha for many times, and this is my first time staying at St. Regis. It is a dimensional strike against other luxury hotels! 1. Butlers' service is not inferior to the butler service of major luxury resort hotels overseas. 2. Real five-star bedding, you can sleep well all night. 3. The hardware facilities are classic and artistic. I want to emphasize the butler service here. Because it was my boyfriend's birthday, the butler Yanny contacted me in advance before arriving at Changsha South Station to confirm the arrival time of the hotel, and arranged the room for us, including birthday cake and rose bubble bath in the bathtub, and carefully sent the surrounding food and travel recommendations. Because we arrived late, there were 24-hour drinks after supper, and they helped me deliver takeout to the room at more than three o'clock in the morning, and WeChat messages were replied in seconds. The next day we got up late, and after lunch, we returned to the room. The butler kitty not only considerately checked out for us two hours later, but also delayed the check-out time to four o'clock after I mentioned that I was a Marriott member, and after another communication, we enjoyed a beautiful lunch break with ease and pleasure. Next time I come to Changsha, I will no longer go to the two hotels in IFS. I will just go to St. Regis.