Changsha L Wisdom Hotel (Wuyi Square IFS International Gold Center Branch) Reviews
Changsha L Wisdom Hotel (Wuyi Square IFS International Gold Center Branch)
No. 401, Block A, Wuyi Shinkansen, No. 717, Wuyi Avenue, Tianxin District, Changsha, Hunan, ChinaView Hotel Details
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Changsha L Wisdom Hotel (Wuyi Square IFS International Gold Center Branch) Guest Reviews
4.7/5
Outstanding
1077 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1077)
Positive reviews(1044)
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Easy to get around(170)
Luggage delivery service(130)
Classy environment(102)
Close to metro(92)
Friendly front desk staff(79)
Convenient for shopping(44)
Well designed(35)
Excellent room layout(14)
Negative reviews(33)
Anonymous User
Guestroom (Double Bed)
Stayed in Jul 2023
Travel with friends
25 review
3.5/5
Posted on Aug 15, 2023
great stay ,Room was ok However some cleaning need to be better there a mark on sofa in the room, the staff is friendly and the House keeping lady was nice , i arrive late night around Midnight and take the elevator to level 4 for check in . reminder for everyone if stay in the Hotel , Day time many people will be use so need to be passions, Plus if park the car better ask the security guy because there 2 place can park car ,1 have extra charge 50RMB all day if keep there , 1 is free for during your stay in hotel , over all the Hotel location is good and if you like to be near all the area ,this hotel is great Choice,and of course the area is busy with a lot of people around if you want go.restaurant everywhere need to line up ...😆 most important about the Hotel is foreign friendly..
6/11
Response from Property: Dear guests: I am glad that you had a wonderful holiday in the hotel, your comments are the best of our service and encouragement. Look forward to your visit again, on your feedback questions we will continue to work hard to do better, and strive to give customers the most satisfactory service experience, we will do better to strive for your next Perfect Five Points! Good Day! Thank you for checking in
Traveling with my parents and kids, I booked a place close to the subway. The location is very convenient. It’s only a few hundred meters away from Exit 1 of the Wuyi Square of the subway. We drove by ourselves, and asked the store many times online in advance, but did not inform whether there is free parking, and did not even respond. This is a bad experience! Fortunately, this is not the first time, so I probably know where to park! There was a fee for parking on the first night, and it was not until the next day when I checked out that I was told that parking in another parking lot was free. Why didn’t I tell you earlier, why did I go when I asked online? We paid ourselves for parking for one night.
I booked two room types, the overall style is ok, and it is clean and tidy. The bathroom design is not good, water will seep out after taking a shower, did you make a fake wet and dry separation? Water will also leak out from the edge of the glass. I have been very careful not to turn on the water so fiercely. I hope the store will fix this problem. Both rooms are like this.
The service is not bad, we can do as little trouble as possible, I hope the store will test this water leakage problem by itself!
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Response from Property: Dear guest, I am very sorry that you were not fully satisfied with your stay! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us. We have checked your feedback and notified the maintenance master to troubleshoot and fix it. We have fed back the online consultation problem to the platform. We don’t know if it is a network or system problem. We have recent news There is no display, you can call us directly~ I would like to express my sincere apologies to you again, and wish you a pleasant journey and happy every day~
Response from Property: 尊敬的客人:您好!非常感謝您選擇我們酒店作為您長沙之旅的第一站,同時也很抱歉給您帶來了不愉快的入住體驗。關於您提到的浴缸漏水問題,我們深感歉意。這確實是我們工作的疏忽,沒有提前檢查好房間設施的完好性。我們會立即安排維修人員對浴缸進行全面檢修,確保類似問題不再出現。我們會不斷努力提升房間的舒適度和特色,為客人打造更優質的居住環境。我們非常重視您的反饋,您的意見將幫助我們更好地改進和完善服務。希望您在長沙的後續旅程愉快,如果您還有其他任何問題或建議,隨時都可以與我們聯繫。再次感謝您的入住和反饋,期待有機會能再次為您服務,給您一個滿意的住宿體驗。祝您生活愉快
Guest User
Guestroom (Double Bed)
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Dec 16, 2024
這家酒店配置太好了 玩遊戲很流暢一點都不卡頓房間乾淨整齊裝修風格很好有小陽台喜歡推薦
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Response from Property: 尊敬的客人您好,感謝您耐心而熱情的給我們提出意見,我們將認真覆盤,認真對待,使我們的服務與設施水平上一個新的台階。今後若有入住需求,請提前告知,我們將提前為您安排好服務事宜,祝您工作愉快,身體健康。
Response from Property: 尊敬的賓客,感謝您選擇L·智慧酒店,非常感謝您對酒店的支持和滿意(入住期間有任何問題,都可以和我們反饋哦)酒店位於長沙五一廣場五一新幹線4樓。全屋配備智能語音控制,高品質家居,機器人服務。以及烘洗服務。以時尚的日式網紅風格打造。我們所做的一切都衹為每一位賓客帶來不一樣的度假以及旅途體驗,期待您的下次光臨,祝您天天開心~
Response from Property: 尊敬的賓客,感謝您選擇L·智慧酒店,非常感謝您對酒店的支持和滿意(入住期間有任何問題,都可以和我們反饋哦)酒店位於長沙五一廣場五一新幹線4樓。全屋配備智能語音控制,高品質家居,機器人服務。以及烘洗服務。以時尚的日式網紅風格打造。我們所做的一切都衹為每一位賓客帶來不一樣的度假以及旅途體驗,期待您的下次光臨,祝您天天開心~