Jinjiang Inn (Changsha Furong Middle Road Helong Gymnasium) Guest Reviews
4.6/5
Very Good
592 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.7
Cleanliness4.7
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All reviews(592)
Positive reviews(552)
Reviews with photos/video(126)
Easy to get around(19)
Convenient location(14)
Close to metro(13)
Awesome amenities(9)
Friendly front desk staff(8)
Classy environment(7)
Great value for money(5)
Well decorated(2)
Negative reviews(40)
Guest User
Xingyue Standard Double Bed Room
Stayed in Dec 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Clean, comfortable with good price. Staffs are very friendly and helpful. Breakfast is nice too. Very good location, bus is right outside of the hotel, very convenient.
Response from Property: 感謝客人您一如既往的支持,您的信任和評價讓小錦感受到了無比的温暖和激勵,我們始終相信好的口碑定是從客人最真誠的滿意度推薦出去的,希望全新升級的小錦能夠以熱情服務能讓您有賓至如歸的感受,能給您的旅途中提供一個舒適的休息站,小錦期待您的再次入住哦!
Guest User
Xingyue Standard Double Bed Room
Stayed in Sep 2024
Family
49 review
5.0/5
Outstanding
Posted on Oct 7, 2024
The location is excellent, quiet in the middle of the hustle and bustle, very close to the subway entrance and attractions. The hotel is relatively new, clean, the service is good, and there are restaurants around. Overall, it is worth staying.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Xingxuan Standard Twin Room
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Sep 13, 2024
Facilities: good
Health: good
Environment: good
Service: good
Breakfast: good
12345 went up the mountain to hunt a tiger, but the tiger was not at home and caught a squirrel:
678910 The squirrel falls in love with the tree. There are pests on the tree. Use pesticides to get rid of it.
Original TextTranslated by Google
Response from Property: Thank you for your review! The roses given to others have lingering fragrance. Your praise is the greatest support and encouragement for Xiaojin. The newly upgraded Xiaojin looks forward to your visit again. Thank you for your support and wish you a happy life!
Guest User
Xingxuan Standard Twin Room
Stayed in Jul 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Aug 26, 2024
I stayed here four years ago. This time I found that it had been renovated. The whole environment was clean and bright, making my stay more comfortable. It is very close to the subway station and has convenient transportation. It is convenient to go everywhere. There are delicious Hunan restaurants nearby. The service attitude at the front desk is very good. I will choose this place again next time I come.
Original TextTranslated by Google
Response from Property: Thank you for your review! The roses given to others have lingering fragrance. Your praise is the greatest support and encouragement for Xiaojin. Xiaojin has completed a comprehensive upgrade and looks forward to your visit again. Thank you for your support and wish you a happy life!
Guest User
Xingxuan Standard Twin Room
Stayed in Jul 2024
Family
6 review
2.5/5
Posted on Aug 25, 2024
Very dissatisfied, the facilities are the worst in the same price range. Advantages: 1. Because of the double bed chosen, the bed is 1.35 meters long, and the linen and mattress are indeed very comfortable. 2. There is a subway station next to it, which is very convenient for traveling. Disadvantages: 1. There is no own parking lot, so charging is not the most important thing. The main thing is to park in the community and other parking lots. It is very inconvenient to drag luggage with children. During this period, I asked the front desk, but there was no correct guidance on where to park. It took me a long time to find a parking space in another parking lot. After parking, I took my child and walked a few hundred meters on the road to the hotel. 2. There are very few breakfast varieties, the taste is not very good, and the service attitude is also very poor. 3. This is the main reason why I gave a bad review: the air conditioner was on, and it was very hot after I went in. At first, I thought it was because the air conditioner was on and the cooling was slow. After turning on the air conditioner, we went to take a shower and wash our hair. After about an hour, it was still very hot. It was so hot that everyone was soaked with sweat. Then we called the front desk and said that the air conditioner was not cooling, and then asked us to get our cards to change rooms. We hurriedly collected our luggage, and took our cards to change rooms. (Can this step be done by the front desk? Will it be delivered to you after it's turned on, or can I go down and get it after it's replaced? (Can I save some time?) When changing rooms, I encountered the same air conditioner that didn't work. Follow the same process as us to change the room card. It can be seen that the hotel's Air conditioning isn't just my bad luck. Since there are so many problematic ones and there is no one in charge to sort them out, why don't they be marked as not to be driven out? 4. I spent a lot of time at night. I didn't go to bed until after 1 o'clock. At around 5 o'clock in the morning, I heard a loud noise coming from the window. I thought a thief had entered. I opened the curtains and saw a man working at high altitude. I didn't know whether to repair the window or do it. Well? It lasted for almost half an hour, and I didn’t go back to sleep until after six o’clock...a very bad experience.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay at the hotel. Based on your review, the branch has trained front desk and breakfast room staff. The exterior wall painting of the branch has been reorganized with the relevant staff to work at heights. We are deeply grateful for your valuable suggestions. Wish you a happy life!
Response from Property: 很感謝您在百忙之中給予我店點評,同時也要感謝您對我店的肯定與關照。對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉,我們24小時待命為您解決問題,期待您下次光臨!祝您生活愉快,謝謝。