Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.4
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(1628)
Positive reviews(1596)
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Easy to get around(143)
Friendly front desk staff(133)
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Convenient for shopping(90)
Would stay again(67)
Close to metro(45)
Good audiovisual experience(44)
Negative reviews(32)
Guest User
Simple 2-bed Room
Stayed in Nov 2024
Family
1 review
6.5/10
Posted on Dec 25, 2024
The location was fantastic. Room was reasonably clean but small. Afternoon shift receptionist was not helpful and friendly, she was basically rude and sarcastic. Only recommended for location. I will not book here again due to bad service from receptionist on duty.
Response from Property: 親,感謝您入住木棲裏酒店,您反映的問題,我們很正視,也正在積極努力地採取措施來解決,希望您能儘快忘記這次不愉快,下次來長沙,我們一定會安排您滿意的房間哦,期待您的再次光臨!
AMMRIT PHANMUANG
Queen Room With City View
Stayed in Oct 2024
Solo travelers
1 review
10.0/10
Outstanding
Posted on Nov 26, 2024
This hotel is quite convenient because this hotel is located on wuyi walking street where is night market on the front of the door of this hotel. You can enjoy you shopping with anytime that you want from your room, and it’s so easy to store your things from your shopping at your room. Moreover, the staffs are so nice because they help me to contact police for my loosing passport at police station. Finally , the police help me to find my passport that I forgot on taxi returns to me. This hotel is very nice, I suggested for everyone.
Response from Property: Dear, thank you for staying at Muqili Pinyue Hotel! Thank you very much for taking the time to write about your stay experience in your busy schedule. We are very honored to receive your five-star praise. Muqili Pinyue will not let down every guest and will continue to do better! I look forward to your continued stay at Muqili Pinyue next time! I wish you a sweet life!
KongSteven
Family Friendly Room (2 Beds)
Stayed in Jan 2025
Family
1 review
8.5/10
Very Good
Posted on Feb 24, 2025
Don't be deceived by the small reception when you enter the hotel. The rooms are really nice and comfortable.
Response from Property: 親,感謝您入住木棲裏品悦酒店!您的滿意是我們最大的責任與榮幸,木棲裏致力於為客人提供卓越的服務,非常感謝您對我們酒店做出的好評,我們會再接再厲不辜負您的好評,也期待您的下次光臨!祝您生活愉快!
Anonymous User
Simple 2-bed Room
Stayed in Oct 2024
Business travelers
1 review
10.0/10
Outstanding
Posted on Jan 15, 2025
This hotel is out of the box. Suprise when look at the small receiption area. But when we are up to level 4, honestly we are suprise to saw the nice interior & very nice room, clean & room quite big.
Good location, many restaurants & shop sorrounding. Shopping mall just only 200 meter.
I will back here again
Response from Property: 親,感謝您入住木棲裏品悦酒店,您的到來及肯定是我們不斷進步的動力和方向,非常感謝您對酒店的肯定與支持,有您的鼓勵我們相信我們會做的更好,相信下一次我們會讓您更加滿意,期待您的再次光臨,祝您生活愉快!
Guest User
Comfort Enjoyment Massage Room
Stayed in Dec 2024
Couples
4 review
10.0/10
Outstanding
Posted on Feb 17, 2025
Good location, comfortable, the receptionist was very kind.
Response from Property: 親,感謝您入住木棲裏品悦酒店。您的點贊,讓員工樂開了花。衹要您滿意,我們就放心了。木棲裏品悦一直追求客人是第一,衹要是您需要的,我們一定竭盡全力地去做!入住木棲裏品悦,就是您安全的港灣。木棲裏品悦期待您再次光臨!祝您旅途愉快!
Angie
Comfort Enjoyment Massage Room
Stayed in Aug 2024
Family
1 review
10.0/10
Outstanding
Posted on Sep 3, 2024
Superb room! Room is clean, with Dyson hairdryer & massage chair too! Service is great too. Location is right smack in the middle of shopping street. Highly recommend!!
Response from Property: Dear, thank you for staying in Muqili Pin Hyatt Hotel, thank you for your praise, your satisfaction is our biggest driving force, we will be better, look forward to your visit again, I wish you a happy work, family happiness!
junjie
Queen Room With City View
Stayed in Dec 2024
Couples
11 review
9.5/10
Amazing
Posted on Jan 25, 2025
Very nice location, a little bit noisy from the street
Response from Property: 1.親,感謝您的入住並寫下您的入住體驗,非常抱歉沒有給您帶來完全滿意的入住體驗,關於您説到的隔音效果這的確是許多酒店的一大通病,同時這也是咱木棲裏在一直努力改善的,您可以看到咱們酒店隨處可見的温馨提示語都是為了給客人帶來滿意的入住環境!木棲裏一定還會多努力完善不足多做創新爭取為每一位來木棲裏的家人都能體驗到一個貼心服務及優質的住宿環境!期待您的下次光臨來看到木棲裏的改善哦~祝您生活愉快!
Guest User
Queen Room With City View
Stayed in Feb 2025
Family
7 review
10.0/10
Outstanding
Posted on Mar 13, 2025
good n clean👍
Response from Property: 親,感謝您入住木棲裏品悦酒店!非常榮幸得到您的五星好評,木棲裏品悦一直堅持將家的温馨與温暖帶給每位遠道而來的貴賓,木棲裏會將貼心的服務一直堅持做下去,也非常期待您下次能繼續選擇木棲裏品悦!祝您旅途愉快哦~
Guest User
Queen Room With City View
Stayed in Nov 2024
Travel with friends
8 review
10.0/10
Outstanding
Posted on Dec 18, 2024
goodgood
Response from Property: 親,感謝您入住木棲裏品悦酒店,我們一直關注客人在入住期間的感受,同時積極提高自身的專業水平和服務標準,力求讓客人能感受到回家一般的温馨。能得到您的五星滿意度我們員工心裏也是美美的!非常期待您下次繼續入住木棲裏品悦酒店!祝您生活愉快!
Guest User
Queen Room With City View
Stayed in Mar 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 3, 2024
Very good.
Response from Property: Dear, thank you for staying at Muqili Pinyue Hotel, and thank you for your recognition and affirmation of our service. Serving you is also our job responsibility, and it is not a big deal. We believe that you will recognize our work even more at our next gathering. Wish you a happy life!
Guest User
Queen Room With City View
Stayed in Apr 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on May 22, 2025
The hotel environment is very good, the room is clean and tidy, and the room has a projector, which is great! The bed is very comfortable and I don't want to move at all when I live with my friends. The hotel lady is also very enthusiastic and will introduce you to some surrounding attractions. The transportation is very convenient, and the most important point! ! ! ! The front desk lady is very good and enthusiastic and will take the initiative to say hello. If you have any requests, she will respond quickly.
Original TextTranslated by Google
Guest User
Queen Room With City View
Stayed in Apr 2025
Travel with friends
1 review
10.0/10
Outstanding
Posted on May 20, 2025
The room was very clean. The experience was great. The front desk was very nice and welcoming. I will choose this hotel again next time.
Original TextTranslated by Google
Guest User
Queen Room With City View
Stayed in Apr 2025
Couples
6 review
10.0/10
Outstanding
Posted on May 12, 2025
The room is clean and spacious, with soundproofing and quietness. It is very close to May Day Square and IFC, and convenient for transportation. Downstairs is Pozi Street, surrounded by various Internet celebrity check-in spots, as well as special Changsha delicacies such as Cha Yan and Jiang Ban Ya. The overall experience is very satisfactory!
Original TextTranslated by Google
Response from Property: 親,感謝您入住木棲裏品悦酒店!非常榮幸得到您的五星好評,木棲裏品悦一直堅持將家的温馨與温暖帶給每位遠道而來的貴賓,木棲裏會將貼心的服務一直堅持做下去,也非常期待您下次能繼續選擇木棲裏品悦!祝您旅途愉快哦~
Guest User
Leisurely Collecting Light Double Bed Room
Stayed in Apr 2025
Travel with friends
2 review
10.0/10
Outstanding
Posted on May 8, 2025
The location is very good. It is very lively just downstairs in Pozi Street. It is very close to Xiangjiang River and a few minutes' walk to Dufu River. The hygiene is good and the soundproofing is good. The room is basically fully intelligent and has a Dyson hair dryer. I think it can be rated 9 points. I recommend it~
Original TextTranslated by Google
Response from Property: 親,感謝您入住木棲裏品悦酒店!您的滿意是我們最大的責任與榮幸,木棲裏致力於為客人提供卓越的服務,非常感謝您對我們酒店做出的好評,我們會再接再厲不辜負您的好評,也期待您的下次光臨!祝您生活愉快!
Guest User
Queen Room With City View
Stayed in Apr 2025
Couples
1 review
10.0/10
Outstanding
Posted on May 6, 2025
The room is very clean. The purifier and hair dryer are both Dyson. The front desk upgraded the room. The projection screen is super large. There are also very practical travel guides. Recommended
Original TextTranslated by Google
Response from Property: 親,感謝您入住木棲裏品悦酒店!您的滿意是我們最大的責任與榮幸,木棲裏致力於為客人提供卓越的服務,非常感謝您對我們酒店做出的好評,我們會再接再厲不辜負您的好評,也期待您的下次光臨!祝您生活愉快!