To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.4
Cleanliness4.4
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All reviews(402)
Positive reviews(353)
Reviews with photos/video(34)
Clean and tidy(57)
Easy to get around(49)
Average sound insulation(36)
Convenient location(35)
Close to train station(30)
Great value for money(26)
Friendly front desk staff(14)
Stayed multiple times(1)
Negative reviews(49)
J Mai Bp
Cozy Single Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jan 1, 2025
Recommended!!!! Very near to the subway and railway train station. Very convenient for transportation and food. Almost full amenities, very clean. Comfy bed. 24 hr staff standby. Staff less speak english, not easy to communicate but can use Google translate for help
6/9
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Dentricha
Cozy Single Room
Stayed in Jun 2024
Business travelers
32 review
4.7/5
Amazing
Posted on Jul 18, 2024
Hotel is very close to the railway station. It's clean and neat and the receptionist is very polite and helpful.
Response from Property: Dear guest, thank you very much for your positive feedback on our hotel. We will continue to work hard to live up to your expectations. Thank you again for your affirmation of the hotel. Looking forward to visiting again and wishing you a pleasant journey!
Guest User
Standard Double Room
Stayed in Apr 2024
Solo travelers
14 review
5.0/5
Outstanding
Posted on Jul 22, 2024
Good Service
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
M2845575
Standard Double Room
Stayed in Feb 2025
Solo travelers
48 review
5.0/5
Outstanding
Posted on Apr 1, 2025
Not bad, not bad, checked out before 13:00 in the afternoon, because it was raining and the weather was cold 🥶, stayed for 3 nights, the overall feeling was not bad, there are restaurants, convenience stores downstairs... subway station, convenient to go anywhere
Original TextTranslated by Google
6/10
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
HIDEKI
Standard Double Room
Stayed in Dec 2024
Solo travelers
16 review
4.5/5
Great
Posted on Jan 5, 2025
Close to the station and subway.
Great location for sightseeing in Changsha.
It feels like a Japanese business hotel chain.
The walls are thin and you can hear the TV and voices next door.
But in the middle of the big city of Changsha
The price is unbelievable.
The front desk staff are also very helpful.
Overall, it's a good hotel.
Original TextTranslated by Google
Response from Property: Thank you for recognizing our hotel! Enjoy your trip!
Guest User
Standard Double Room
Stayed in Nov 2024
Other
18 review
5.0/5
Outstanding
Posted on Dec 24, 2024
The location is really good. You can see his home directly after you get out of Changsha Railway Station. It's really convenient. Just for convenience. Don’t ask for anything else. After all, it’s such a good deal. The elevator goes directly to the 4th floor, and other floors require two steps.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Chutikarn
Partial Single Room
Stayed in Sep 2024
Family
7 review
4.0/5
Very Good
Posted on Oct 23, 2024
The hotel is opposite the train station. When crossing, you have to go down the stairs to cross to the other side. It's very tiring to carry luggage because the escalator is not open. The hotel is easy to find. The fort is on the 1st floor, but all the rooms are on the 4th floor. It's comfortable to sleep, but a bit old. There's a lot of noise. I heard people talking in the corridor and woke up several times.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Jill1288
Parent-child Room
Stayed in Feb 2025
Family
7 review
4.0/5
Very Good
Posted on Mar 13, 2025
The location is close to the train station and Apollo Commercial Plaza (convenient for tourists going to Zhangjiajie), and the bed and pillows in the room are very comfortable. The hygiene needs to be improved. We were going to stay in the original room, but we found cockroaches on the second night and asked to change rooms. Overall, the hotel's price is quite affordable. I slept quite comfortably too.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Large Screen Projection Room (Movie VIP)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 6, 2024
I have stayed at this hotel in Changsha before and it was a good experience. I stayed at his hotel again this time. The room was clean and tidy, and the service was attentive. When it rained, the hotel prepared umbrellas ☂️ caring and heart-warming
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Changdeliumengjun
Standard Double Room
Stayed in Mar 2025
Business travelers
40 review
5.0/5
Outstanding
Posted on Apr 3, 2025
Facilities: Complete
Hygiene: Clean
The service was excellent
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Xingyueshenhua999
Cozy Single Room
Stayed in Oct 2024
Travel with friends
1 review
3.2/5
Posted on Nov 10, 2024
The room has a corridor window, and the sounds from the corridor can be heard clearly. As soon as I entered the door, I smelled a smell of smoke. The smell of smoke was too strong. I couldn't stand it the next day, so I changed hotels😳
Original TextTranslated by Google
Response from Property: Hello dear dear! Thank you for staying at Xiaoyuan Select Hotel and leaving a review. You are staying in our most economical room. If you have high requirements, you can experience our business room and theme room. I believe you will have a different feeling! All Xiaoyuan staff welcome your next visit!
Tongjiayi
Cozy Single Room
Stayed in Oct 2024
Other
2 review
1.0/5
Posted on Nov 4, 2024
There was no water in the room, the beds were dirty, and all the rooms were basically crowded together. It was very scary.
Original TextTranslated by Google
Response from Property: Hello dear dear! Thank you for staying at Xiaoyuan Selected Hotel. Our hotel provides free water. It is displayed on the external website and will be given to the front desk when booking a room. In addition, we change every guest, so there is no chance that the quilt will be dirty. If you were If you find it dirty, you can contact our staff. If the situation is true, we will upgrade you to another room type. If it is extremely dirty, the room fee will be free of charge. The hotel rooms are connected together. Every hotel is like this! All staff at Xiaoyuan wish you a happy life!
Guest User
Standard Triple Room
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 5, 2024
The hotel service is good, the room is clean, and the transportation is convenient
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Dec 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Jan 14, 2025
Good good good good good good good good good good good good good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Sep 2024
Other
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
Hygienic and clean, good service attitude, location very close to the train station
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!