No. 77 Tianning North Road, Tianxin District, Changsha, Hunan, ChinaSee Hotel Details
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1 night
Guest Reviews
9.5/10
Outstanding
5434 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.4
Service9.6
Cleanliness9.5
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All reviews(5434)
Positive reviews(5369)
Reviews with photos/video(1983)
Classy environment(712)
Friendly front desk staff(521)
Easy to get around(464)
Delicious breakfast(277)
Garden view(207)
Close to metro(154)
Has facilities for children(20)
Negative reviews(65)
Ivy yap
Mini Japanese-style Room
Stayed in Jun 2024
Family
23 review
10/10
Outstanding
Posted on Aug 1, 2024
Good location. You can find good restaurants near the hotel, and it is easy to take Didi or taxi. It's great to have Hanbok experience
Response from Property: 尊敬的賓客非常感謝您對長沙芙蓉瑜舍酒店的滿意點評和分享入住體驗。瑜舍遇到您這麼好的住客真的是我們的福氣。我們的房間設施齊全,24小時熱水供應等等,酒店設有庭院,茶吧,大堂吧等休閑區域,酒店還有網紅打卡漢服換裝,免費提供服裝供入住客人體驗。樓下免費的洗衣機供每位客人使用。是您旅遊度假的最佳選擇。再次謝謝您的光臨和厚愛,祝您旅途愉快,心想事成~(偷偷告訴您,現酒店做宣傳推廣,提前預訂有優惠哦~)
Guest User
Shiguang Double Bed Room
Stayed in Jul 2024
Couple
4 review
9.0/10
Great
Posted on Aug 25, 2024
Good location, room was okay
Response from Property: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!(偷偷告訴您,現酒店做宣傳推廣,提前預訂有優惠哦~)
Cheung Stephen
Queen Room
Stayed in Aug 2023
Couple
1 review
9.5/10
Amazing
Posted on Sep 11, 2023
Great hotel, right next to the center were all the sites are.
Clean rooms. The breakfast is alright for the price.
Response from Property: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
Guest User
Shiguang Double Bed Room
Stayed in Feb 2024
Traveling with friends
3 review
8.0/10
Very Good
Posted on May 22, 2024
择great The first thing you should
Response from Property: 親愛的客官您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次到來能給我們指出我們的不足,我們會努力做到更好,我們會用心服務,讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!(偷偷告訴您,現酒店做宣傳推廣,提前預訂有優惠哦~)
Very nice architecture, very convenient position. The staff is very helpful and warm
Response from Property: 尊敬的賓客:您好!感謝您對 芙蓉瑜舍 的一見鍾情!美麗的時光,不經意間會邂逅誰的 眼眸, 文字裏泛舟,此次與您不期而遇,感謝這份緣分,我們會倍加珍惜,期盼與您 的下次相 見!祝:安好!
Ranhouwoshi
Shiguang Double Bed Room
Stayed in May 2023
Traveling with friends
3 review
10/10
Outstanding
Posted on Jun 28, 2023
very good
Response from Property: 生活最精彩之處就在於其不可預見,也正因如此,才總有不期而遇的温暖。看樣子小主很喜歡小瑜喲,能讓您滿意小瑜真的好開心啊!謝謝您這麼用心的點評,小瑜衹希望能成為您出門在外的第二個家,您能時常回來看看我們,這樣小瑜就心滿意足了。在此小瑜祝您:生活愉快!(偷偷告訴您,現酒店宣傳推廣,提前預訂有優惠哦~)
Guest User
Mini Japanese-style Room
Stayed in Jul 2024
Couple
1 review
2.0/10
Posted on Aug 23, 2024
Please keep your eyes peeled before booking! ! ! This room type is amazing, old and incredibly small. There is no place to put the suitcase on the floor. If you put it on, you can't open the door. You can only put it on the tatami of the person sitting there. You have to put on slippers to get the things in the suitcase up. I asked the front desk if there was room change, and he replied impatiently: "The Japanese style is so big, you didn't see it clearly." Because I arrived very late by train that night, I also said, "I have already reserved a room for you at such a late hour." "The implication is that it would be nice to have a house. However, Ctrip showed that there were still rooms that night, and they were willing to pay more to change rooms. When I asked the front desk, they said they had no rooms to change. This is my first time writing about my feelings, because it really had a bad impact on the day I landed in Changsha city. As a result, the next day I found a place at the nearby Furong Square subway entrance that was not much more expensive and had better room types and better services.
Original TextTranslated by Google
Response from Property: Hello, dear guest, thank you very much for your support to the hotel. The hotel may be full during the summer. I am really sorry that I cannot change you that night. The front desk also promised that the host will follow up and change you the next day. ! There are two styles of tatami-style rooms in the hotel. Considering that you arrived in the early morning, you may want to rest as soon as possible. We will leave you a quieter room type that night. Maybe the hotel has something that is not done well. We hope that you can point out our shortcomings to us next time you come, and we will strive to do better. We will serve attentively so that every guest who comes to the store can feel the warmth of home. We look forward to your next visit!
Guest User
Shiguang Double Bed Room
Stayed in Jul 2024
Other
6 review
2.5/10
Posted on Aug 27, 2024
The service is very poor, it may or may not be fixed, and it will not proactively remind you that there is breakfast, and there is no reminder of the package rights.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Anonymous User
Shiguang Double Bed Room
Stayed in Jun 2024
Couple
6 review
1.0/10
Posted on Jul 10, 2024
Super lightning protection, it is very, very not recommended for girls to travel alone! ! ! I don’t know how this hotel is managed, the word “poor”
1: When we were checking in, the front desk person who checked us in made a face, as if we owed her money, and spoke in a very stiff tone. When checking in, a man next to her asked her a question, too. A very cold and heartless answer. The first impression was very bad. Thumbs up to the beautiful lady who worked in the middle class that day for patiently handling the questions we raised. The young lady in the lobby who checked out the next day also had very good service.
2: Living with two people, my partner went out to do errands, and I was taking a lunch break in the room alone. A total of 2 waves of people tried to force their way into my room. They knew that the room was occupied, but they refused to leave. They kept knocking on the door to come in. The first time they didn't. When I opened the door, someone had to knock on the door to come in. I was really scared to death. I called the front desk, and the front desk said it was a child knocking on the door. Can I not tell the difference between adults and children talking? We were obviously two adults, but from the time this incident happened to the time we checked out, we never received an apology or explanation from the hotel. Or I called my boyfriend who was outside. He rushed back and took the initiative to ask the front desk what was going on. Their answers were also vague and they kept blaming it on the children. I suggest you check out the surveillance and confirm it. When we checked out the next day, the young lady in the lobby stopped us and explained that the matter had already passed and we had to check out the next day to resolve it. Wasn't it necessarily too late? ?
We don't have to give this negative review. We have never made any request to the hotel from beginning to end. We just want an attitude. However, the hotel's timeliness in handling the problem is really poor, and there is no service at all. They don't care about problems when they arise. The management is too poor.
3: We bought a coupon that included breakfast. Guess what, my boyfriend got mosquitoes after eating watermelon. The restaurant was extremely hot. No wonder there was an electric fan in the restaurant. I really don't know where the good reviews come from. From the hotel's attitude in solving problems, we can see whether the hotel really cares about customer experience. It is super lightning-proof and super lightning-proof. Girls should not stay here. It is too scary and really unsafe.
Original TextTranslated by Google
Response from Property: 尊敬的客人:您好!非常感謝您選擇入住我們酒店,並抽出寶貴時間反饋體驗問題,對於此次經歷給您帶來的困擾與傷害,我們致以最誠摯的歉意!關於前台服務態度欠佳的情況,我們已對當班人員進行嚴肅批評與培訓教育,後續將加強員工服務意識管理,避免此類情況再次發生。對於陌生人多次敲門事件,我們高度重視您的安全感受,現已全面核查監控並徹查此事,若存在管理疏漏,定會嚴肅處理相關責任人。同時,未及時主動溝通解釋是我們工作的重大失職,深表愧疚。您提到早餐出現衞生問題以及用餐環境不佳,我們已對餐飲部門進行整改,加強食品衞生監管,優化用餐環境設施。您反饋的每個問題都是我們改進的方向,若方便,希望您能聯繫我們的客服管家,都是服務24現實在線的哦,我們很渴望進一步溝通併為您提供妥善解決方案。再次為給您帶來的不愉快體驗致歉,衷心希望未來有機會能重新贏得您的信任!
Response from Property: 尊敬的賓客非常感謝您對長沙芙蓉瑜舍酒店的滿意點評和分享入住體驗。瑜舍遇到您這麼好的住客真的是我們的福氣。我們的房間設施齊全,24小時熱水供應等等,酒店設有庭院,茶吧,大堂吧等休閑區域,酒店還有網紅打卡漢服換裝,免費提供服裝供入住客人體驗。樓下免費的洗衣機供每位客人使用。是您旅遊度假的最佳選擇。再次謝謝您的光臨和厚愛,祝您旅途愉快,心想事成~(偷偷告訴您,現酒店做宣傳推廣,提前預訂有優惠哦~)
Response from Property: 尊敬的賓客非常感謝您對長沙芙蓉瑜舍酒店的滿意點評和分享入住體驗。瑜舍遇到您這麼好的住客真的是我們的福氣。我們的房間設施齊全,24小時熱水供應等等,酒店設有庭院,茶吧,大堂吧等休閑區域,酒店還有網紅打卡漢服換裝,免費提供服裝供入住客人體驗。樓下免費的洗衣機供每位客人使用。是您旅遊度假的最佳選擇。再次謝謝您的光臨和厚愛,祝您旅途愉快,心想事成~(偷偷告訴您,現酒店做宣傳推廣,提前預訂有優惠哦~)