Hotel Indigo Changsha Meixi Lake

Hotel Indigo Changsha Meixi Lake Reviews

Hotel Indigo Changsha Meixi Lake

Damei Universal Centre, No.745 Huanhu Road, Meixi Lake, Yuelu District, Yuelu District, Changsha, Hunan, ChinaSee Hotel Details
Hotel Indigo Changsha Meixi Lake
Hotel Indigo Changsha Meixi LakeHotel Indigo Changsha Meixi LakeHotel Indigo Changsha Meixi Lake
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1 night

Guest Reviews

9.6/10
Excellent
2676 review
Verified reviews
Location9.6
Amenities9.5
Service9.5
Cleanliness9.6
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All reviews(2676)
Positive reviews(2646)
Reviews with photos/video(1348)
Well designed(546)
Delicious breakfast(416)
Friendly front desk staff(374)
Close to metro(249)
Great swimming pool(239)
Secluded lake view(208)
Has an infinity pool(53)
Negative reviews(30)
LeeEdward
1 Bedroom Suite And Living & Dining Area
Stayed in Nov 2024
Couple
4 review
9.5/10
Amazing
Posted on Dec 28, 2024
Everything was good except that location is a bit off city and those main tourist attractions. It’s close to Mount Yuelu though.
Response from Property: Dear valued guest,Thank you for choosing our hotel and for sharing your feedback. We're delighted to hear that your stay with us was enjoyable, and we appreciate your understanding regarding our location.we're grateful that our proximity to Mount Yuelu offers a unique experience for guests like yourself who are looking for a quieter retreat with easy access to natural beauty. We believe that the serene environment and the convenience to such a historical and cultural landmark provide a different kind of value.Thank you again for your review, and we hope to welcome you back in the future so you can experience more of what our hotel and the surrounding area have to offer.
Chak Wai Michael Ngan
1 Bedroom Suite And Living Area
Stayed in Mar 2025
Family
7 review
10/10
Outstanding
Posted on Apr 22, 2025
excellent
Response from Property: 您好,靈感探索家。感謝您分享在長沙梅溪湖英迪格酒店的入住體驗及美照,得知您對酒店的喜愛,我們感到十分榮幸!您的肯定是我們一直前進的動力,期待您的再次光臨,酒店的每一位團隊成員都期待與您重聚,併為您奉上更加非凡的服務體驗。
Guest User
1 King Standard
Stayed in Sep 2024
Business traveler
1 review
10/10
Outstanding
Posted on Oct 12, 2024
Rooms are very spacious, quality of service are amazing ! Even the housekeepings are well trained! Best hotel I had experienced ever in Changsha, indeed will be visiting again ! Moreover mini bars are free of charge, all my needs are fulfilled , a great satisfaction I had through out this trip!
Response from Property: Dear guest, Thank you very much for taking the time to share your feedback.We are very happy to read your compliments about our professional service from our team and the hotel facilities. Our team is very passionate about what they do and is always very pleased to hear that our guests are happy with the service they offer.We would be very happy to share your feedback with everyone. Once again, thank you for visiting and we look forward to serving you again soon.
Cai Jun
1 King Standard
Stayed in Apr 2025
Couple
8 review
9.0/10
Great
Posted on Jun 9, 2025
Location is slightly far from main area. But room and service was great.
Response from Property: 尊敬的賓客,您好!非常感謝您選擇下榻長沙梅溪湖英迪格酒店並分享如此寶貴的入住體驗!得知您對客房品質和我們的服務感到“很棒”,這給了我們莫大的鼓舞,也是我們團隊不懈追求的目標!關於您提到的位置情況,我們非常理解您的感受。梅溪湖區域相較於傳統市中心確有一定距離,但這也恰恰為我們營造了一片遠離喧囂、擁抱湖光與藝術氛圍的寧靜綠洲。希望這份獨特的“度假感”和設計靈感能為您的旅程增添別樣記憶。同時,酒店周邊地鐵交通便捷步行2號線1號口約5分鐘,前往市區或橘子洲也很便利。再次感謝您的認可與理解!期待在您下次探索長沙時,能有機會再次為您創造更多難忘的“英迪格”時刻!祝您旅途愉快!
Gerd H
1 King Premium Lake View
Stayed in Sep 2024
Solo traveler
6 review
8.0/10
Very Good
Posted on Nov 10, 2024
Very much like the Indigo Hotels. Super stylish and modern fusion Chinese hotel
Response from Property: Dear guests, we would like to thank you for your recent stay with us at The Hotel Indigo Changsha Meixi Lake and we are pleased to read your review and we are delighted to hear that you appreciate the design style of our hotel.We look forward to having you as our guest again soon.
1 King Premium Lake View
Stayed in Feb 2024
Family
13 review
10/10
Outstanding
Posted on Apr 1, 2024
First of all, I would like to commend every colleague who has served me at this hotel. Each and every one of them has genuinely provided exceptional service to the customers, ensuring that I had three comfortable nights both physically and mentally. Lastly, the hotel facilities were excellent. For future visits, I suggest providing bathtub liners. The location is actually very convenient, right by Exit 1 of Meixi Lake West Station on Line 2. As soon as you reach the surface, turn right (there is currently a construction site), and it's just a 3-minute walk. When you step out of the hotel on the ground floor and turn right, there is a FamilyMart convenience store across the street. Line 2 can take you to all the major attractions in the city center. It's perfect!
Response from Property: Dear Guest ,We truly thank you for your recent stay at Hotel Indigo Changsha Meixi Lake as well as for the precious time you took to share your feedback.I am thrilled to read that you thoroughly enjoyed your stay with us, and I have shared your comments with our team member, as I knew they would be just as pleased as I was to receive such kind words.We very much look forward to welcome you back in a foreseeable future at Hotel Indigo Changsha Meixi Lake and we remain at your entire disposal if needed.
Jonathon Baggia
2 Double Standard
Stayed in Dec 2023
Business traveler
14 review
10/10
Outstanding
Posted on Feb 10, 2024
Best hotel staff I have ever encountered. They are over the top accommodating and helpful…
Response from Property: Thank you for your support and recognition, and we look forward to meeting you again.
Guest User
1 King Premium Lake View
Stayed in Apr 2025
Solo traveler
13 review
9.7/10
Amazing
Posted on May 25, 2025
The noodles for breakfast are super delicious!!! Highly recommended The attitude of every service staff is also very good. The afternoon tea is not delicious, it can be improved. The room is very good, the sound insulation is super good, it is a relief for those who have trouble sleeping. It's just that the bed sheet has a little stain, you can pay more attention to it! They also gave me a souvenir, which is very good!!! I will come again next time.
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6/7
Response from Property: Dear guests, hello! Thank you for choosing to stay at Hotel Indigo Changsha Meixihu and sharing such a detailed stay experience with your heart! We are honored to know that you are satisfied with the breakfast noodles, the soundproofing of the room and the service attitude of our partners! Your recognition will inspire us to continue delivering the wonderful experience of neighborhood culture. It is also our honor that the souvenirs can add a little happiness to your journey. We deeply apologize for the issues you mentioned about the quality of afternoon tea and cleanliness of bed sheets, and have immediately reported them to the relevant departments for optimization and adjustment. Your suggestions are the key to improving our service. We will improve the details with higher standards in the future and look forward to welcoming you back with a more perfect experience next time! Sincerely thank you for your support and tolerance, and look forward to meeting you again by the Meixi Lake! I wish you a happy life!
Guest User
2 Double Standard
Stayed in Apr 2025
Family
13 review
7.7/10
Good
Posted on May 19, 2025
Spend a perfect weekend in Changsha! The hotel perfectly combines Changsha's local culture with modern art. The front desk is warm and thoughtful, not only recommending nearby check-in spots, but also rich in breakfast varieties, and the authentic Changsha rice noodles are unforgettable. The hotel is conveniently located within walking distance of the Meixi Lake Culture and Art Center, which is extremely suitable for both business travel and leisure vacation. Next time you come to Changsha, choose here again!
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6/7
Response from Property: 尊敬的靈感探索家,感謝您選擇長沙梅溪湖英迪格酒店,並分享如此細緻的入住體驗!我們很高興得知您在這裏度過了一個完美的週末,並對酒店的文化融合設計、前台服務、早餐品質及便利位置給予了高度評價。您的認可讓我們倍感榮幸,尤其是您提到地道的長沙米粉和梅溪湖文化藝術中心的便捷體驗——這正是我們致力於為賓客呈現的“鄰里文化”特色。我們已將此反饋分享給團隊,特別是前廳服務同事,您的鼓勵將激勵我們持續提升服務標準。誠摯期待您的再次光臨!如需協助預訂或瞭解最新禮遇,歡迎隨時聯繫賓客服務團隊。我們將竭誠為您安排更優質的住宿體驗。祝您旅途愉快,順頌商祺!
Keyllen
1 Bedroom Suite And Living Area
Stayed in Apr 2025
Couple
4 review
10/10
Outstanding
Posted on May 9, 2025
The room is clean and tidy. The door on the first floor is very grand. The overall design style of the hotel is really Indigo. The design is unique and tasteful. The breakfast is delicious and the service is in place. Overall, this trip to Changsha is very happy! ! The front desk can help deliver the takeaway. The front desk also gave a small gift when I left. I will come again next time. I am very satisfied! ! !
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Response from Property: 親愛的靈感探索家:很高興得知您對酒店的設計風格、貼心服務以及梅溪湖的獨特景緻感到滿意。我們一直致力於為賓客打造兼具藝術靈感與本地風情的旅居體驗,您的認可正是對我們團隊最大的鼓勵! 您的肯定是我們一直前進的動力,期待您的再次光臨,酒店的每一位團隊成員都期待與您重聚,併為您奉上更加非凡的服務體驗。
Guest User
2 Double Standard City Island View
Stayed in Apr 2025
Family
21 review
10/10
Outstanding
Posted on May 6, 2025
This time I stayed at the Hotel Indigo Changsha, and the overall experience was very pleasant! The design of the hotel continues the consistent "neighborhood culture" characteristics of the Indigo brand, integrating Changsha's city life and Xiangjiang elements into every detail, from the retro art installations in the lobby to the dialect wall paintings in the guest rooms, full of ingenuity, and it is very photogenic to take pictures. Guest room experience: Although the room is not particularly spacious, the layout is reasonable, the bedding is comfortable, and the Bluetooth speakers, smart toilets and other configurations enhance the convenience. I especially like the Changsha specialty tea set by the window, which is thoughtful in details. Service and catering: The front desk responded quickly, and the staff enthusiastically introduced the surrounding ways to play; there are not many types of breakfast, but the taste is online, and the rice noodle stall is a highlight.
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Response from Property: Hello, inspiration explorer. Thank you for sharing your experience and beautiful photos of staying at Hotel Indigo Changsha Meixi Lake. We are honored to know that you like the hotel! The hotel has 162 stylish and smart rooms and suites, most of which have a view of Meixi Lake through wide floor-to-ceiling windows. The details are embellished with the beauty of Southern Song Dynasty Academy elements and contemporary art lines. Your affirmation is the driving force for us to keep moving forward. We look forward to your visit again. Every team member of the hotel is looking forward to meeting you again and offering you a more extraordinary service experience.
Guest User
1 King Premium
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 4, 2025
Very unique hotel, the waiters and receptionists are very enthusiastic, and they are very worldly-wise. Any request can be met as long as it is not excessive. The children like to play in the swimming pool and board game area. The service staff in the dining area are very polite. There are basically all kinds of food you want to eat, and what's more, it is very fresh. The concierge contacted me before the trip and sent me a travel guide. Overall, the five-star standard is no problem at all~
Original TextTranslated by Google
Response from Property: 您好,靈感探索家。非常感謝您對酒店的認可,您的滿意是我們的最大動力!很高興得知我們的賓客服務給您留下了深刻印象,為您創造了愉快的經歷,能夠為您提供獨特優質的產品和服務是我們得榮幸。期待能有幸再次為您提供更多有趣的靈感體驗。
Anonymous User
2 Double Standard City Island View
Stayed in Apr 2025
Family
4 review
10/10
Outstanding
Posted on May 5, 2025
I was very satisfied with my five-day, four-night stay in Changsha! The hardware is new! The service attitude is warm! The rice noodles for breakfast are absolutely delicious. It is very close to the Meixihu West subway station and convenient for travel. The cold brew tea in the lobby is delicious... I look forward to staying again next time I come to Changsha!
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Response from Property: 您好,親愛的靈感探索家。非常榮幸得知您在酒店度過了一段滿意愉悦的時光,我們很高興為您帶去了一段難忘的staycation入住體驗,為您的星城之旅留下美好的回憶。大家都説喜歡一個城市的理由,從早餐的味道開始,一碗地道的長沙米粉,是美好生活的開場白,也是城市熱氣騰騰的煙火氣,用正宗的湘式米粉來喚醒元氣滿滿的一天吧~推薦您也可以於晚餐時分在鹿艷全日餐廳享受更多美食,品嚐湖湘熱辣美味與環球美饌,即點即做,輕鬆互動。沐浴湖邊夕陽餘暉感受喧囂都市中自帶張力的鬆弛感,讓星城美味始於鄰間又不止鄰間。我們期待很快可以與您再次“湘”遇星城,與我們一起發現更多酒店的獨到之處,祝您生活愉快!
duoduolei
2 Double Standard
Stayed in Mar 2025
Business traveler
30 review
9.7/10
Amazing
Posted on Apr 27, 2025
The exclusive butler will call in advance and provide a useful guide. The hotel staff are very enthusiastic. Wendy helped arrange the rooms together when checking in. When checking out, the front desk will ask if you need a parking ticket. Finally, I left my phone in the room, and Yilia contacted me very promptly to retrieve it. The service is efficient and professional, which deserves praise. By the way, the swimming pool is awesome, you must go and see it
Original TextTranslated by Google
Response from Property: Hello, inspiration seeker. Thank you for choosing to spend this wonderful and happy time with us. We provide thoughtful and meticulous services to every inspiration explorer to make your exploration journey wonderful. Live with inspiration and explore new stories. Thank you again for your appreciation and affirmation. We sincerely look forward to your visit again and to offering you a unique journey of discovery, taking you to explore the unique food, beauty, culture and history of the Star City Changsha. Have a great day!
Guest User
1 King Standard
Stayed in Mar 2025
Business traveler
30 review
9.5/10
Amazing
Posted on May 21, 2025
This is my third time in Changsha this year, and my first time staying at Hotel Indigo. First of all, I really like the design of the hotel. The lighting in the room and the large floor-to-ceiling windows give you a good light experience both during the day and at night. The breakfast is not very rich, but the quality is guaranteed. Changsha is indeed a very vibrant city. I hope to come again if I have the chance.
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6/8
Response from Property: Dear guests, thank you very much for visiting Changsha for the third time and leaving us with your precious first Indigo experience! We are delighted by your delicate perception of design aesthetics. The breakfast team is encouraged to learn that you recognize the quality of the food. In the future, we will maintain the freshly made temperature while incorporating more Hunan morning flavors, so that you can taste the authentic Changsha flavor with your tongue next time. This hot and poetic city is always full of fresh stories. We sincerely invite you to use Indigo as a reference point to embark on a deeper exploration of neighborhood culture next time. I wish you a happy life!