3697 Century Street, Erdao District, Changchun, Jilin, ChinaView Hotel Details
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Changbai Mountain Tianmu Hot Spring Hotel Guest Reviews
4.5/5
Good
135 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(135)
Positive reviews(131)
Reviews with photos/video(26)
Great value for money(18)
Relaxing hot springs(17)
Large rooms(16)
Classy environment(14)
Perfect for kids(8)
Well decorated(5)
Friendly front desk staff(5)
Convenient parking(2)
Negative reviews(4)
Anonymous User
Boutique Queen Room
Stayed in Aug 2024
Solo travelers
11 review
3.7/5
Posted on Oct 2, 2024
Communication can be little hard if you don't speak Chinese but the staff are all keen to help. The pool was quite pack in the afternoon but peaceful in the evening/morning. This is a good place to relax and enjoy the hot spring
Response from Property: Thank you very much for your review!
PYU85
Boutique Standard Room
Stayed in Aug 2024
Solo travelers
49 review
5.0/5
Outstanding
Posted on Sep 21, 2024
room so big and clean, can enjoy hot spring for free, walk about 10 mins from metro
Response from Property: Thank you for your recognition. We look forward to your next visit!
Jason
Deluxe Suite
Stayed in Nov 2023
Solo travelers
34 review
5.0/5
Outstanding
Posted on Dec 8, 2023
Hotel is perfect. Room was spacious, clean, warm and everything was super tidy. Hotel offers great spa programs and I will definitely come back there again.
Response from Property: Dear customer, hello. Your satisfaction is our greatest motivation. Thank you for your affirmation. We look forward to your next visit and wish you happiness every day~
D08042yu
Boutique Standard Room
Stayed in Jul 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The room facilities are well-equipped, the environment is warm and comfortable, clean and hygienic.
Service: The staff is friendly and helpful. The leader on duty last night provided enthusiastic service and the overall experience was very good.
Tianmu Hot Spring Adult Ticket: The hot spring experience is very good👍Recommended
Original TextTranslated by Google
Response from Property: Thank you for your recognition, we will continue to work hard to do better and look forward to your next visit~
Guest User
Boutique Queen Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 5, 2024
Excellent value for money, the room is big and nice, very clean, the bath is very comfortable, the water is very clean, there are not many people, the price is very high, the location is a bit remote, but it is very suitable for self-driving travel, the whole family chooses here You made the right choice!
Original TextTranslated by Google
Response from Property: Thank you for your recognition and looking forward to your next visit~
Supperqingfeng
Boutique Standard Room
Stayed in Jul 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 22, 2024
The room is large and clean. Tickets for bathing are also included. The service attitude is also very good. It's a treasure hotel.
Original TextTranslated by Google
Response from Property: Thank you for your recognition and looking forward to your next visit~
Guest User
Deluxe Suite
Stayed in Jan 2024
Family
4 review
4.5/5
Great
Posted on Feb 14, 2024
The suite booked at the hot spring hotel comes with a hot spring ticket. It is warm and not dry. The room is large and comfortable. Overall, it is good. The only thing I don't like is that you need to go through the bathroom to get to the room, and there is no elevator. However, it is very cost-effective. The service is good and I was taken to see the room
Original TextTranslated by Google
Response from Property: 感謝您的評價,我們會不斷進行完善與升級的!
Anonymous User
Boutique Queen Room
Stayed in Jul 2024
Couples
6 review
3.0/5
Posted on Aug 2, 2024
The room was not bad. Around 10 o'clock, the TV suddenly turned on and rang very loudly. Then I pressed the switch to turn it off. The TV turned on and rang again. I told the front desk in the morning. What did the front desk say? Yeah?
Original TextTranslated by Google
Response from Property: Dear customer, we are sorry that we have not been able to give you a satisfactory experience. If you have any questions, please contact us.
Guest User
Boutique Queen Room
Stayed in Jun 2024
Other
38 review
4.0/5
Very Good
Posted on Aug 27, 2024
The room is spacious and the hot spring is only available if you go to bathe regularly! It's too early to get off work at night
Original TextTranslated by Google
Response from Property: 咱家温泉不是二十四小時營業哦~週一至週五10:00—22:00,週六週日09:00—23:00
Anonymous User
Boutique Queen Room
Stayed in May 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jul 2, 2024
Hygiene: clean
Environment: very good
The service was excellent
Facilities: complete
Tianmu Hot Spring adult ticket: very cost-effective
Original TextTranslated by Google
Response from Property: Thank you for your review and looking forward to your next visit
Guest User
Boutique Queen Room
Stayed in Nov 2023
Couples
32 review
5.0/5
Outstanding
Posted on Dec 18, 2023
The beauties at the front desk are very enthusiastic, and the customer service staff are also very enthusiastic. The price-performance ratio is really high.
Original TextTranslated by Google
Response from Property: Dear customers, your satisfaction is our greatest motivation. Thank you for your affirmation of us. We look forward to your next visit and wish you a happy day.
simon62900
Boutique Standard Room
Stayed in Apr 2024
Family
6 review
3.8/5
Good
Posted on May 26, 2024
Overall it's okay, there aren't many people, the kids had a lot of fun playing
but
The hotel smells loud and the air conditioner doesn't work well
I borrowed a power bank at 21:00 and returned it at 22:30, but the power bank was cut off. At 9 a.m. the next day, I charged the full day rate, but there was no response twice.
In the morning, I scanned the code to eat in the restaurant on the second floor. After the meal, the whole family started to have diarrhea. There was no feedback after the reaction.
I'll just check out normally and leave.
It feels like the place is relatively new, the waiters are enthusiastic but unprofessional, the environment is good but the management is chaotic
Original TextTranslated by Google
Response from Property: Dear customer, we have received your feedback and we will improve it. We look forward to your next visit~
Guest User
Boutique Standard Room
Stayed in Apr 2024
Family
4 review
5.0/5
Outstanding
Posted on May 6, 2024
All the service staff are very friendly and it is very close to the highway exit, which is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your evaluation. Our location is very easy to find, with convenient transportation and free parking. There is no time limit for free parking~
Guest User
Boutique Queen Room
Stayed in Apr 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 5, 2024
The service staff is very friendly. After taking a hot spring bath, you can go back to the room directly from the second floor. It is very convenient.
Original TextTranslated by Google
Response from Property: Thank you for your recognition, we will never forget our original intention and do better!
Guest User
Boutique Queen Room
Stayed in Mar 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Apr 20, 2024
The room is very big, the bed sheets are clean and tidy, the service attitude is very good, and it is convenient to take a hot spring bath. The hot spring water is also very clean. The room comes with two hot spring tickets, which is super cost-effective
Original TextTranslated by Google
Response from Property: Dear customer, thank you for your evaluation and look forward to your next visit.