Sunway Hotel Seberang Jaya

Sunway Hotel Seberang Jaya Reviews

Sunway Hotel Seberang Jaya

11, Lebuh Tenggiri 2 Pusat Bandar Seberang Jaya, Central Seberang Perai, Penang, 13700, MalaysiaView Hotel Details
Sunway Hotel Seberang Jaya
Sunway Hotel Seberang JayaSunway Hotel Seberang JayaSunway Hotel Seberang Jaya
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Sunway Hotel Seberang Jaya Guest Reviews

4.4/5
Very Good
645 review
Verified reviews
Location4.5
Amenities4.2
Service4.3
Cleanliness4.5
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All reviews(645)
Positive reviews(638)
Reviews with photos/video(121)
Awesome stay(109)
Awesome rooms(83)
Convenient for shopping(48)
Perfect for business trips(23)
Large rooms(12)
Comfortable bed(11)
Near mall(11)
Well decorated(5)
Negative reviews(6)
Lapigu
Deluxe King Room
Stayed in Nov 2024
Family
7 review
3.2/5
Posted on Jan 4, 2025
Walking distance to Sunway carnival mall- a rather big and happening mall good for family. We just stayed at this hotel for a night in order to catch an early morning train back to KL. Amenities wise please bring own hair conditioner- the conditioning shampoo is bad.
Ain Nabilla
Deluxe Room
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 29, 2024
Excellent staycation. Will repeat again. Breakfast very good. So many choices
Anonymous User
Deluxe King Room
Stayed in Sep 2024
Family
77 review
4.7/5
Amazing
Posted on Oct 4, 2024
Great cleanliness. Comfortable bed and pillow to rest. Just a bit disappointed with the room service restaurant. Not so many choice of food can be choose for breakfast.
Response from Property: Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that the cleanliness of the hotel and bed amenities meet your expectations. Rest assured that we have highlighted your feedback on the food and beverages service to the restaurant team for improvement. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management
Anonymous User
Deluxe King Room
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Sep 30, 2024
Great location! local market, sunway carnival mall, Billion shopping centre, medical centre, government clinic, f&b, temple of worships all just within walking distance. ample of parking but without cover. You will be getting wet when walk to take your car during rainy day. Free parking and must be validate your card every time before go out. The room is clean. Book & requested for an extra bed(within RM100 per night), pay at hotel when check-in.
Response from Property: Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad you find our location strategic and we promise to upgrade our parking facility in the future, for our guests' convenience. Please feel free to approach our team members for assistance during your future stay, we will be glad to assist. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management
Guest User
Deluxe King Room
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Nov 25, 2024
Good location.near to sunway carnival mall.convenient places
Response from Property: Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad you find our location strategic and we trust that our service meets your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards, The Management
Ryan Then
Deluxe King Room
Stayed in Jul 2024
Business travelers
21 review
5.0/5
Outstanding
Posted on Aug 28, 2024
A little old but still well-maintained hotel room. It's near to a shopping center - Sunway carnival mall as well as a hypermarket
Response from Property: Dear Ryan Then, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management
Guest User
Deluxe King Room
Stayed in Jan 2025
Business travelers
1 review
4.2/5
Very Good
Posted on Feb 28, 2025
Centralised Aircond at 21 degrees C. Finds hard to sleep. Front desk was friendly. Stayed for 3 days. First day towel was not changed.
MaiJamal
Deluxe Room
Stayed in Jul 2024
Family
3 review
4.7/5
Amazing
Posted on Aug 23, 2024
Overall it's a great experience! I requested for connecting rooms and we got it instantly. Had some problems with our room access card and the staffs also responded and attended the problem very quick. The stay was very comfortable and satisfactory. The hotel location is also very near to halal restaurants around, very easy to just walk nearby.
Response from Property: Dear MaiJamal, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that our service meets your expectations and you find our location strategic. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management
Guest User
Deluxe Twin Room
Stayed in Jan 2025
Business travelers
25 review
4.0/5
Very Good
Posted on Feb 6, 2025
Stayed at room 712, ac motor not working well, changed a new one, noisy sound the wjole night, ac temperature not cold enough. Good customer service from FnB side.
Guest User
Deluxe King Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Oct 21, 2024
Easy parking. Smooth checked in process. Ammmaaaaaaaaaaaa
Response from Property: Dear Valued Guest, Greetings from Sunway Hotel Seberang Jaya. We are glad to hear that our service and parking facility meet your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management
Shook yeng
Deluxe King Room
Stayed in Dec 2024
Couples
2 review
4.0/5
Very Good
Posted on Jan 31, 2025
Great location and well managed. The hotel was a bit aged, but the bed and the pillow are comfortable. The only down side is the towel provided has stain on it. They might consider change a new set of towels
AlEX TCW
Deluxe Room
Stayed in Jan 2025
Business travelers
1 review
4.2/5
Very Good
Posted on Feb 19, 2025
The staff provided good and friendly service, and the room's cleanliness was satisfactory.
Benny Chieng
Deluxe King Room
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 21, 2024
Security & Reception’s stuff very friendly and helpful. Room is consider okay for business trip.
Response from Property: Dear Benny Chieng, Greetings form Sunway Hotel Seberang Jaya. We are glad to hear that our service and room condition meet your expectations. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management
Guest User
Deluxe King Room
Stayed in Jun 2024
Business travelers
62 review
4.0/5
Very Good
Posted on Aug 14, 2024
I enjoyed my stay at Sunway Hotel Seberang Jaya. The hotel offers comfortable rooms with modern amenities and a relaxing atmosphere. The staff were friendly and provided excellent service. The location is convenient, with easy access to shopping and dining. The only downside was that the room could use a bit of updating. Overall, a solid choice for a pleasant stay.
Response from Property: Dear Valued Guest, Greetings from Sunway Hotel Georgetown. We are glad to hear that our service and amenities meet your expectations. Indeed, we are strategically located near many restaurants and retails. Please recommend us to your friends and family, we look forward to welcoming you back soon. Thank you for making us your preferred hotel in Penang. Regards,The Management
C from SG
Deluxe Twin Room
Stayed in Dec 2024
Family
9 review
4.7/5
Amazing
Posted on Jan 13, 2025
My mom has mobility issues and we requested for a chair to be placed in the toilet for her to shower, the staff is quick to attend to our request and offer us a plastic chair that has back support. Perfect solution for her. Thank you!