Castle Peak Hotel

Castle Peak Hotel Reviews

Castle Peak Hotel

8WF7+2GX, F. Cabahug St, Cebu City, Cebu, 6000, PhilippinesView Hotel Details
Castle Peak Hotel
Castle Peak HotelCastle Peak HotelCastle Peak Hotel
Check available rooms for your travel dates
We Price Match
1 night

Castle Peak Hotel Guest Reviews

4/5
Very Good
230 review
Verified reviews
Location4.3
Amenities3.7
Service3.9
Cleanliness4.0
Filter by:
Sort by:
All reviews(230)
Positive reviews(207)
Reviews with photos/video(53)
Awesome stay(54)
Friendly owner(42)
Great value for money(17)
Convenient for shopping(11)
Near shopping area(10)
Tasty restaurant(7)
Shower difficult to use(7)
Perfect for business trips(1)
Negative reviews(23)
ara buagas
Grand Superior Room without Window
Stayed in Nov 2024
Family
11 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Happy to stay in this book. They allow us to reschedule our stay even on last minute. Thanks for your understanding and the hotel is superb. Very accommodating staff.
Lakwatserang Parak
Deluxe Double Room
Stayed in May 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Jun 17, 2024
The front desk staff is considerate, since I requested for a late check out since I arrived late at the hotel. Also a reasonable price.
6/7
Response from Property: Dear valued guest,Thank you for your kind words about our front desk staff! We’re glad to hear that they were able to accommodate your late check-out request and that you found our pricing reasonable. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back on your next visit!
Fe
Deluxe Double Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 9, 2024
Friendly staff and good location
Response from Property: Thank you for your kind feedback! We're delighted to hear that you enjoyed our friendly service and convenient location. We look forward to welcoming you back to Castle Peak Hotel soon!
Anonymous User
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
30 review
3.7/5
Posted on May 24, 2024
Good value for money and doesn't feel like budget hotel. In-house hotel massage is quite good and professional.
Response from Property: Dear Guest, Thank you for your review and for choosing to stay at Castle Peak Hotel. We are looking forward to welcoming you on your next stay with us. Thank you!
Jàckqüe
Grand Superior Room without Window
Stayed in Apr 2024
Family
1 review
3.7/5
Posted on Jun 1, 2024
Nice place for family stay... Swimming pool is cute but enough to enjoy by kids😉
Response from Property: Dear Guest, Thank you for your review and for choosing to stay at Castle Peak Hotel. We are looking forward to welcoming you on your next stay with us. Thank you!
Mr. MB
Deluxe Double Room
Stayed in Mar 2024
Business travelers
2 review
4.5/5
Great
Posted on May 1, 2024
The hotel is old but it still has a lot of value for its price especially if you are on a limited budget. The staff are very friendly and accommodating to my request like ironing equipment. The location of the hotel is also its advantage since it is very accessible and taxis are plenty at any time of the day.
Response from Property: Dear Guest,Thank you for your feedback! We're thrilled to hear that you consistently find value in your experiences at Castle Peak Hotel.
Samsimi
Deluxe Double Room
Stayed in Apr 2024
Travel with friends
15 review
3.7/5
Posted on Jun 14, 2024
Staffs are easy. Near big malls with good restaurants. Close by icon club.
Response from Property: Thank you for taking the time to share your feedback. We're glad to hear that you found our staff welcoming and that you enjoyed our convenient location near malls and restaurants. We hope to welcome you back soon!
Belinda S
Grand Superior Room without Window
Stayed in Mar 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Apr 16, 2024
The hotel is along the hi-way very accessible to Ayala malls, Pier 1, Airport,Sm seaside, Robinson Galleria, Market, staff very helpful and friendly, service excellent..... restaurant classy.... I'm happy and satisfied.......
Response from Property: Thank you for taking the time to share your positive experience at Castle Peak Hotel. We are delighted to hear that you found our location convenient and enjoyed our friendly staff and excellent service. It’s wonderful to know that you were satisfied with our restaurant as well.
Guest User
Grand Superior Room without Window
Stayed in Mar 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 11, 2024
The hotel service was good..Thank you castle peak for the comfort you offered in our stay..Good Job!
Response from Property: Thank you for your kind words and for choosing Castle Peak Hotel. We’re delighted to hear that you enjoyed our service and felt comfortable during your stay. Your positive feedback inspires us to continue delivering our best. We look forward to welcoming you again soon!
Anonymous User
Grand Superior Room without Window
Stayed in Mar 2024
Couples
5 review
5.0/5
Outstanding
Posted on Apr 23, 2024
The hotel is superb. Will choose this again on our next stay! Hotel is friendly to all
Response from Property: Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay and found our hotel friendly. We look forward to welcoming you back on your next visit!
Guest User
Deluxe Double Room
Stayed in Feb 2024
Couples
1 review
5.0/5
Outstanding
Posted on Apr 16, 2024
Super recommended ang hotel. Super maasikaso sila sa guest or probably their culture. Maaga kami nakarating sa hotel and since may vacant room pina pasok na agad kami.
Response from Property: Thank you very much for your kind words! We’re delighted to hear you enjoyed your stay and appreciated our hospitality and early check-in. Your recommendation means a lot to us, and we look forward to welcoming you back soon.
@Loves
Grand Superior Room without Window
Stayed in Feb 2024
Couples
77 review
5.0/5
Outstanding
Posted on Mar 20, 2024
Nice location very near to everything. You can just stay in the 9th for a great drive. Very friendly
Response from Property: Thank you for your wonderful review! We’re thrilled to hear that you enjoyed our convenient location and found our team friendly. Your feedback means a lot to us, and we look forward to welcoming you back on your next visit.
Maryann
Deluxe Double Room
Stayed in Apr 2024
Solo travelers
1 review
4.5/5
Great
Posted on May 3, 2024
The area is very accessible and the staff are very accommodating.
Response from Property: Dear Guest,We were thrilled to receive your feedback and hear about your exceptional stay experience with us. Thank you for taking the time to share your thoughts.
Daniil S.
Deluxe Twin Room
Stayed in Jul 2024
Family
2 review
3.2/5
Posted on Aug 3, 2024
It is impossible to turn on the light in the toilet at night if it is not turned on in the room. Washed bed linen. Instead of the additional blanket requested, they gave a duvet cover and also wanted money for it, but apologized for the misunderstanding
Response from Property: Dear Valued Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced regarding the toilet light and the misunderstanding with your blanket request. Your comments are valuable, and we will address these issues to improve our services.We appreciate your understanding, and we hope to provide you with a better experience in the future.
_oliverh_
Grand Superior Room without Window
Stayed in Jun 2024
Solo travelers
48 review
2.5/5
Posted on Aug 1, 2024
Little things like being double charged for a coffee, made me feel uneasy here. Mainly didn’t like Cebu City itself, glad to leave asap.
Response from Property: Dear valued guest,Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience caused by the double charge for your coffee. We understand how frustrating this can be and will ensure our team addresses this issue. We're sorry to hear that your experience in Cebu City did not meet your expectations. We hope you might consider visiting us again in the future.