Cocotel Hotels in Cebu

I had such a wonderful stay at this hotel! Not only was it very budget friendly, but it also exceeded my expectations in terms of hospitality. The staff are some of the sweetest and kindest people I’ve ever met – always welcoming with a smile and ready to help with anything I needed. If you’re looking for a place that’s affordable, comfortable, and run by genuinely caring people, I can’t recommend this hotel enough. I would definitely stay here again!

New place so everything works, it's clean, resteraunt is nothing special. No American breakfast. Very few selections for dinner. We found one dinner and it was done well. Overall we were satisfied. Just wish the restaurant had more options.

We stayed here for Sinulog, and overall, we had a good experience! The location was perfect—just a short walk to the Capitol and right near the parade route, which made it super convenient. We loved how easy it was to get around. The staff were really accommodating and friendly, always ready to help with anything we needed. Our room was a decent size and comfortable for the two of us. The only issue was that the walls were quite thin—we could hear our neighbors partying late at night, which made it a bit hard to sleep.

Stayed 2 nights. The hotel is similar to a European one, there is hot water in the shower, drinking water in coolers on the floors, excellent Wi-Fi, spacious room, beautiful building. Location in the center, 15 minutes walk to the Alayla shopping center. The room has a mini kitchen: stove, saucepan, multicooker, microwave, kettle, dishes and cutlery. No frying pan. Room 604. The sheets on both beds had stains that looked like fresh ones, the air conditioner remote control worked only on the second day after repeated requests. The TV remote control never came to life. Of course, like in other hotels in the Philippines where I lived, the room was not cleaned.

Our recent stay at the hotel was a mixed experience. One of the things we appreciated was the spaciousness of the room—it was large enough to comfortably accommodate our group of friends, which made it easy for us to relax and enjoy each other’s company without feeling cramped. However, there were several aspects that fell short of our expectations. One of the first things we noticed upon entering the room was that the television wasn’t working properly. We couldn’t browse through channels or select anything to watch, which was disappointing, especially since we were hoping to unwind with a bit of entertainment after a long day. On a more positive note, the staff were consistently friendly and accommodating throughout our stay. They were always ready to assist with any concerns and greeted us with warm smiles, which we truly appreciated. Still, there were other areas that could definitely be improved. For instance, the absence of a bidet in the bathroom was inconvenient, especially considering that it has become a standard amenity in many hotels. This may seem like a small detail, but for us, it affected the overall comfort and functionality of our stay. Overall, while the hotel did have some redeeming qualities—such as the spacious room and the helpful staff—there were noticeable shortcomings in the amenities and room facilities that made our experience less enjoyable than we had hoped. With a few upgrades and attention to detail, this hotel could offer a much better experience for future guests.

The staff is extremely polite and helpful. They always greet and ask about your stay and experiences. They are eager to answer questions and assist in helping with taxi, tour and other things to do.  The breakfast is plain, but wholesome. I would recommend this hotel anytime. It’s quite central and easy accessible.

It was very noisy because of the Chinese neighbors who were partying until 3am apparently. And in the morning, you could hear everything that was happening in the corridor, as a result we didn't get enough sleep, and sleepy we went to sleep in another hotel. The hotel is quite clean, but still, something was missing. The shower didn't work well, the gym is so small, I didn't swim in the pool. I didn't pay for breakfast, since Filipino cuisine is so-so. You can come to sleep if there are no better options))0 But it's better to pay extra money)) and stay somewhere else)

The Mist Mountain resort is a beautiful new hotel that is well integrated into the environment. It offers a superb view, a flowery and lush environment as well as appreciable amenities. The staff is very friendly and the food is good. I recommend this establishment.

It was a nice resort with three swimming pools, jakuze and a private beach. The restaurant had nice meals, breakfast was buffet and tasty. The staff were kind and helpful. If you are visiting Mactan, you should stay at this resort. I'd recommend this resort.

This is not my first time staying at this hotel, and overall, the location and price are acceptable. However, there’s an issue that has become increasingly frustrating, and I hope something can be done about it in the future. During my first stay, I noticed the hotel advertised a mini refrigerator in the room, which was a nice feature. Unfortunately, I found there was no mini refrigerator in the room when I arrived. I didn't make a fuss about it, assuming it was an oversight or perhaps not included in the room type I had booked. On my second visit, I specifically asked the front desk at check-in whether the room had a mini refrigerator, to which they assured me, ”Yes, sir,” it was equipped with one. I was pleased to hear this, expecting a positive change. When I entered my room, I found the mini refrigerator and noticed that it was running—at least the indicator light was on. I placed one of the complimentary water bottles inside, thinking I might want something cold later. However, in the middle of the night, when I woke up, I checked the water to see if it had cooled down after several hours. To my disappointment, although the mini refrigerator was on and the indicator light was lit, I didn’t hear the usual compressor sound that signals it was actually cooling. I even checked the temperature settings, which were set to the maximum, confirming my suspicion that the refrigerator wasn’t functioning properly. It seemed to be there for show, rather than providing the service that was advertised. When I checked out, I made sure to inform the front desk about my experience, both during this stay and the previous one. Moving forward, I’ll be more proactive in asking for assistance from the front desk if the mini refrigerator continues to be a problem. If this equipment isn’t functioning, it might be better not to advertise it as a feature at all, so guests aren’t misled into thinking they’re receiving something they’re not.