Swansea City Centre

Swansea City Centre Reviews

Swansea City Centre

The City Gates, Wind St, Castle, SA1 1EE, United KingdomView Hotel Details
Swansea City Centre
Swansea City CentreSwansea City CentreSwansea City Centre
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1 night

Swansea City Centre Guest Reviews

4.1/5
Very Good
48 review
Verified reviews
Location4.2
Amenities4.1
Service4.1
Cleanliness4.2
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All reviews(48)
Positive reviews(39)
Reviews with photos/video(1)
Negative reviews(9)
Guest User
Twin Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Dec 28, 2024
This is the perfect spot in Swansea. The staff are lovely, the rooms are quiet and clean, and it’s walking distance to the coach station. It’s on a street with lots of bars and restaurants and there are 4 supermarkets in walking distance. Highly Recommend.
Anonymous User
Double Room
Stayed in Dec 2022
Family
1 review
3.5/5
Posted on Jan 15, 2023
The only 2 lifts were not in service at the same time. Luckily the staffs there were pretty helpful. However, they accidentally charged me an extra cost though the amount of money was returned eventually but I hope that similar things won’t happen to other customers in the future Rooms were spacious!👍🏻
Guest User
Double Room
Stayed in Nov 2022
Other
1 review
5.0/5
Outstanding
Posted on Dec 8, 2022
Staff were really friendly and helpful. Rooms were very clean. Have no complaints
Guest User
Double Room
Stayed in Jul 2023
Couples
2 review
5.0/5
Outstanding
Posted on Sep 16, 2023
The hotel rooms are large and have all the necessary facilities. The staff are friendly. The elevators are frequently repaired during your stay, so you have to take the stairs. There are many restaurants and restaurants nearby, and supermarkets are not far away. The marina is walking distance. Overall, the price/performance ratio is very high.
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Guest User
Double Room
Stayed in Jul 2023
Family
5 review
5.0/5
Outstanding
Posted on Aug 21, 2023
The location is very good.
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Guest User
Double Room
Stayed in Jun 2023
Family
20 review
1.0/5
Posted on Aug 19, 2023
Very average hotel! ! !
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Siu Keung
Double Room
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Feb 3, 2025
環境清潔,十分方便
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Guest User
Double Room
Stayed in Jul 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Sep 18, 2024
位置方便,房間整潔!
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Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 12, 2025
We have had a lovely stay at Premier Inn Swansea City Centre. Staff are friendly and happy to help. A pleasant room, tidy and clean, with all the amenities you need, including a charger port either side of the bed. We decided to have dinner and found they had a nice bar restaurant. We were lucky enough to have missed the rush hour and had a very relaxed dinner, served and cooked for us by the lovely Jamie, who was very polite and helpful.
Guest User
Stayed in Dec 2024
Solo travelers
5.0/5
Outstanding
Posted on Jan 12, 2025
I can't fault ANYONE at Premier Inn, Swansea. They are fantastic! No problems are any issue! The rooms are spacious and elegantly fitted. They are well sound-proofed meaning you can sleep without hearing an annoying kid running past your room!
Guest User
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Jan 6, 2025
Staff were very accommodating and added 3rd bed for my 3rd child, held our bags for us securely before check in and were very helpful with local knowledge. Hotel was very quiet and carpark was next door. We didn’t get to eat there but will definitely stay again. Hotel is close to the main town centre and across the road from the winter wonderland.
Guest User
Stayed in Dec 2024
Other
4.0/5
Very Good
Posted on Jan 5, 2025
Quiet, comfy rooms. Classic Premier Inn super comfy beds. Incredible bargain for £32. Knocked a star off for an inedible breakfast. Truly horrendous, rubbery eggs, weird vegan bacon, tasteless tomatoes, burnt hash browns and pale (I assume tinned) watery mushrooms. Long wait for it too as the buffet wasn't on.
Guest User
Stayed in Dec 2024
Other
5.0/5
Outstanding
Posted on Jan 1, 2025
Great hotel in the city centre with a parking just next door. Everything is easy reachable. Nice, clean and spaceouse room, friendly staff. Booked by trip.com and everything went well. Now I have to full this box to get 200 letters, so I will go
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 30, 2024
Great location in the centre of the action. Rooms are basic but the beds are super comfortable and it’s all very clean. All the staff we encountered were very friendly and professional and helpful. Great place to stay for a reasonable price!!
Guest User
Stayed in Nov 2024
Family
1.0/5
Posted on Dec 19, 2024
The rooms absolutely stank of damp to the point it was unbearable our clothes on return home smell awful. The room was still dirty from the previous people, the toilet was vile , there was someone’s tv blaring all night until 6am and toilets being flushed most of the night. We were ment to stay 2 nights but we left after the 1st night it was that bad