Cape Town Beachfront Apartments at Leisure Bay Reviews
Cape Town Beachfront Apartments at Leisure Bay
3 Four Jays Road, Cape Town, Western Cape, 7441, South AfricaView Hotel Details
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Cape Town Beachfront Apartments at Leisure Bay Guest Reviews
3.7/5
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.6
Service3.6
Cleanliness3.8
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All reviews(56)
Positive reviews(36)
Reviews with photos/video(5)
Negative reviews(9)
daddY dWAYNe
One Bedroom Sea Facing Apartment
Stayed in Jul 2024
Solo travelers
8 review
2.2/5
Posted on Nov 1, 2024
Old place needs some touch ups
ItSnowsinLA
Economy Two Bedrooms Sea Facing Apartment
Stayed in Feb 2023
Travel with friends
3 review
4.5/5
Great
Posted on Mar 25, 2023
It’s extremely peaceful and beautiful Oceanview. You can hear the waves at night as you were on the beach .
6/12
Gakes
Two Bedrooms Sea Facing Apartment
Stayed in Jun 2023
Family
4 review
1.7/5
Posted on Aug 5, 2023
Up on arrival no electricity and no explanation. This continued with 4 power cuts every day. This really If you don’t meet mind staying in the dark every evening between 8 to 10 pm ….. this is the place for you. Moved hotel half way during the visit and no refund was offered. Most decent hotels have a back up generator. There are also very few restaurants close by. Bath tub with cracks looks dirty but not cleaners fault. Staff overall friendly
Anonymous User
Two Bedrooms Sea Facing Apartment
Stayed in Jan 2024
Travel with friends
67 review
3.5/5
Posted on Mar 6, 2024
One thing to say, the advantage is that the environment is good, Table Mountain can be seen from the balcony, and it has its own private beach, although there is some garbage on it. There are two main disadvantages. The first is that it is not safe. Opening the window is a walkway, and a person can easily cross it, which means that the window must be locked to sleep. But there is no air conditioning. How is the air circulated? I went to the hotel front desk and wanted to change rooms, but the answer was that there was no option to change, and cancellations and hotel changes were not allowed. What kind of overbearing clause was this? Second, there is a charge for WiFi? ! And it's not fast either.
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6/10
Anonymous User
One Bedroom Sea Facing Apartment
Stayed in Jan 2024
Family
3 review
4.0/5
Very Good
Posted on Feb 19, 2024
The apartment is about ten kilometers away from the city center. It is located in Leisure Bay with sea views. It has its own beach and can see Table Mountain. The cool sea breeze is very pleasant. There are no restaurants, but the kitchen is fully equipped and you can cook your own meals. Overall The space is relatively large and there are security guards on duty 24 hours a day. They are very responsible and overall I am satisfied.
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Guest User
Stayed in Dec 2024
Family
3.0/5
Posted on Jan 28, 2025
have someone to clean the room, why must we arrange for that. TV signal is poor. Wi-Fi is there any need to pay for that
hlomanesolomon
Stayed in Nov 2024
Business travelers
3.0/5
Posted on Dec 11, 2024
1. Having guest to pay for Wifi was absurd 2. The apartment needs renovation, a lot is falling apart.
Response from Property: Good day, thank you for taking the time to give us feedback and for the additional comments. We rely on guest feedback to determine both the positive and negative aspects of our property and to improve wherever possible.
phumzans
Stayed in Oct 2024
Other
1.0/5
Posted on Nov 25, 2024
Charged R1000 breakage deposit & only refunded 5 days after checking out. Not graded by TGCSA either.
Response from Property: Dear Phumza, Thank you so much for your feedback. We believe our operations manager is already in direct contact with you.
Arthurtee68
Stayed in Oct 2024
Other
4.0/5
Very Good
Posted on Nov 6, 2024
My wife and I had a great holiday staying in the apartment. It was clean spacious and on the beach . Very good place to have a good rest amazing views from you rooms Thank you for a great holiday.
Response from Property: Dear Arthur, we're thrilled to hear you had a great time staying with us! Thank you for your kind words about our amenities truly made our day. We hope to see you again soon!
rkhalala
Stayed in Sep 2024
Other
4.0/5
Very Good
Posted on Oct 28, 2024
Thanks for hospitality also your service was supper.... Please try to fix problem of network n dstv.
Response from Property: Good day, thank you for taking the time to give us feedback and for the additional comments. We rely on guest feedback to determine both the positive and negative aspects of our property and to improve wherever possible.
ntswakilydia19
Stayed in Sep 2024
Other
3.0/5
Posted on Oct 13, 2024
Our stay was okay and short but the and we left the place how we found it, problem is now I have to chase after them for my refund when originally said that it will be done on Friday but no one is giving me an answer.
Response from Property: Good day, thank you for your feedback - we're sorry to hear your overall impression is not positive. Kindly note that the refundable deposits are paid within 7-10 days depending on business days. You should receive your refund soonest.
mwinsa
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Oct 12, 2024
My stay at this facility was most enjoyable and has a good view of the Atlantic and Robben Island. I have used this facility twice and I can not wait for the third time! It is very private and no interruptions until you check out
Response from Property: Good day, thanks for highlighting our prime location - it's always a joy to welcome you back! Thank you for your continued loyalty and for sharing your experience. We're already looking forward to your next stay!
patchara1980
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 6, 2024
My stay at is accommodation comes is with tons of excellence extremely polite staff the apartment I had was neat and clean I would recommend this accommodation anytime ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Patchara, thank you so much for your feedback - we're thrilled to hear you enjoyed your stay with us! Your kind words about our staff truly made our day. We hope to welcome you back soon!
1984_PaPa
Stayed in Jul 2024
Other
3.0/5
Posted on Aug 18, 2024
Important notes. Parking surcharge. Breakage deposit required - don't generally have a problem with this except for the fact that they request when you arrive for check-in. They do not refresh linen or towels, these are all included in the cleaning surcharge that they also fail to disclose prior check-in. Overall, would have appreciated if they had communicated these types of surcharges prior check-in.
Response from Property: Good day, thank you for your feedback. We're really sorry to hear about your experience and are taking your concerns seriously. We do however specify on all platforms of all additional charges i.e breakage deposit, parking, wifi and cleaning. Our humble apologies your overall impression is not positive.
Marc K
Stayed in Jun 2024
Solo travelers
1.0/5
Posted on Jul 7, 2024
I will never recommend Leisure Bay Apartments to anyone or ever book there myself ever again. It is absolutely ridiculous that you have to pay R65 for wifi and only get access to YouTube on the TV, not even Dstv channels. Then you are required to pay an extra R49 for parking? What kind of day light robbery is this? Then to put the icing on the cake you get robbed of your R1000 deposit for so called "damages". You will get an "Im sorry, I will check" excuse everytime you call about your money. Leisure Bay Apartments, you are thieves and you should be highly ashamed of yourselves.
Response from Property: Dear Marc, thank you for your feedback. We rely on guest feedback to determine both the positive and negative aspects of our property and to improve wherever possible. Your interest and concern are therefore extremely valuable to us. We do however specify on all platforms of all additional charges i.e breakage fee, parking and wifi it's stipulated on the booking confirmation and all guests receives an automated message immediately after booking as well. Kindly note that the refundable deposits are paid within 7-10 days depending on business days. You should receive your refund soonest.