Mcsrh Hotel (Hangzhou West Lake District)

Mcsrh Hotel (Hangzhou West Lake District) Reviews

Mcsrh Hotel (Hangzhou West Lake District)

No. 8, Baochu North Road, Xihu District, Hangzhou, Zhejiang, ChinaView Hotel Details
Mcsrh Hotel (Hangzhou West Lake District)
Mcsrh Hotel (Hangzhou West Lake District)Mcsrh Hotel (Hangzhou West Lake District)Mcsrh Hotel (Hangzhou West Lake District)
Check available rooms for your travel dates
We Price Match
1 night

Mcsrh Hotel (Hangzhou West Lake District) Guest Reviews

4.6/5
Very Good
2284 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.6
Filter by:
Sort by:
All reviews(2284)
Positive reviews(2220)
Reviews with photos/video(526)
Awesome amenities(281)
Friendly front desk staff(234)
Convenient location(232)
Classy environment(181)
Many amenities(93)
Close to scenic area(60)
Would stay again(48)
Convenient public transportation(29)
Negative reviews(64)
Yungtuug
M1 Quiet King Room
Stayed in Jan 2025
Couples
19 review
5.0/5
Outstanding
Posted on Feb 7, 2025
Best comfy hotel that you can find in Hangzhou. The location was superb and convenient.
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
ChrisGolf
M1 Quiet King Room
Stayed in Dec 2024
Solo travelers
31 review
4.7/5
Amazing
Posted on Jan 6, 2025
Sweet small hotel, perfect for anyone wanting to visit Hangzhou. The price is very good thank you for welcoming me :)
Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. Seeing your satisfaction and affirmation, we are really very moved. We will continue to work hard and be ready for you to come back at any time.
Anonymous User
M1 Yuexiang King Room
Stayed in Nov 2024
Other
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Everything was clean and fresh. The room was very perfect. It was really nice and friendly with me
Response from Property: 看到您簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務~酒店的我們 求為每位客官提供最為貼心細緻的服務， 為每位客官帶來超值的體驗。 麥麥酒店是一個 富有年輕活力的酒店， 以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客 官的鼓勵是對酒店最大的支持和鼓勵， 我們會用心服務好每一位家人， 期待和您的下次 相遇
Anonymous User
M1 Quiet King Room
Stayed in Nov 2024
Travel with friends
6 review
4.2/5
Very Good
Posted on Jan 3, 2025
I totally forgot to take picture of the foom but for me the room is spacious enough for 2 persons. However, on winter it is quite cold if u lace your head near the window area (eventho the window is totally closed, no view because of wall) but the wind can be felt directly. The air cond with 30°c is helpful at that moment. The room is clean and tidy enough. At first, I arrived at the wrong hotel because of it is somehow difficult to define on Amap, so we need to walk around 100m to reach the hotel. Overall, it was a good experience and thank you for making my 1st ever Hangzhou trip memorable
Response from Property: Dear guest: Hello! Sometimes happiness is just a feeling. As long as you feel it with your heart, it will always be around us. Many things in our memories are because of the feeling of happiness. No matter how long it takes, our mood will remain unchanged. Enjoy life and share joy. Thank you for your love for us. Because of you, we are happy! Thank you for your support and care for us!
pikey
M1 Quiet King Room
Stayed in Nov 2024
Couples
8 review
4.5/5
Great
Posted on Dec 13, 2024
The service was good and all the facilities are available here. But it was hard to find a store to eat here as a foreigner, no street food. We were roaming outside looking for a shop to get something, but it turned out to be hard to get something. The hotel is clean and the reception is also good. I had no problem with the hotel staff, they were understanding and cooperative. The room is good according to the price and the amenities in the room are also good quality. So in the end I'll say it's highly recommended.
Response from Property: Thank you for your detailed review. We appreciate your recognition of our service, cleanliness, reception, staff cooperation, and the quality of amenities in the room. It's great to know that you found our hotel to be value for money.Regarding the difficulty in finding a place to eat, we understand that this can be a challenge for foreigners who are unfamiliar with the local area. To improve your experience, we would like to suggest a few options:In-room Dining: We offer room service, where you can order meals from our hotel restaurant and enjoy them in your room.Local Recommendations: Our staff would be happy to provide you with recommendations for nearby restaurants that cater to foreign tastes, including any that may offer street food-style dishes.Online Reviews and Guides: You can also use online platforms to find highly-rated restaurants nearby. Many of these platforms offer user reviews and ratings, which can help you make an informed decision.We're glad to hear that despite this minor inconvenience, you still found your stay at our hotel to be highly recommendable. We take your feedback seriously and will continue to strive to improve our services and facilities to ensure that all our guests have a memorable stay.Thank you once again for choosing our hotel and for sharing your experience with us. We look forward to welcoming you back in the future.
Roro Lonita Lorensa
M1 Quiet King Room
Stayed in Oct 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Nov 25, 2024
A cozy stay at Mcsrh Hotel, perfectly situated near West Lake. The bike rental was a great addition, making it easy to explore the city for a short trip to Hangzhou. And for those on-the-go, the hotel's laundry room was a lifesaver!
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Mai Mai Hotel will always stand in this city, waiting for your arrival! Sincerely, Mai Mai
Eric Xia
M1 Quiet King Room
Stayed in Oct 2024
Couples
14 review
5.0/5
Outstanding
Posted on Nov 14, 2024
Cozy room! It’s nice to stay here as it’s very near to many eateries. Staffs are very friendly and room is very clean!
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Pelik
M1 Quiet King Room
Stayed in Oct 2024
Family
9 review
4.5/5
Great
Posted on Nov 18, 2024
Hotel location pretty good. Near bus stop but a bit far arroung 1.2 km to subway station. But actually we can explore with bus. There are washing machine that we can use.
Response from Property: I am so excited to see your simple yet profound praise, and you recognize our service so much~ We at the hotel strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. Maimai Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement of the guests is the greatest support and encouragement for the hotel. We will serve every family member attentively and look forward to meeting you next time.
Guest User
M1 Yuexiang King Room
Stayed in Jan 2025
Business travelers
2 review
4.2/5
Very Good
Posted on Feb 16, 2025
Very good experience worth of visiting
Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇， 為了您的信賴，我們將更加堅持不懈， 麥麥酒店永遠屹立於這個城市，等候您的來臨 ！麥麥敬上
Siew Juan
M1 Yuexiang King Room
Stayed in Nov 2024
Solo travelers
6 review
5.0/5
Outstanding
Posted on Jan 7, 2025
Service is great. Environment is clean. Location is convenient
Response from Property: 親愛的客人： 您好！ 非常感謝您的入住與讚賞！很高興能為您的出遊帶來美好的時光。 您的讚賞給予酒店很大的鼓舞， 也是我們進步的動力， 我們會繼續保持熱忱， 致力讓每 一位賓客享有賓至如歸的入住感受， 熱切期待您的再次光臨！歡迎您再回來體驗， 祝生 活愉快！
Guest User
M1 Yuexiang King Room
Stayed in Sep 2024
Other
31 review
4.7/5
Amazing
Posted on Oct 25, 2024
great hotel, great service. the front desk girl was very accommodating and helpful. hotel is very modern with great amenities. there is a small gym and washing machine, microwave on lobby floor. room has a small fridge. I had a nice size room which was very nice and comfortable. bathroom is great. bed very comfortable. there is a bus stop right outside of hotel which is very convenient. there are some food stores across street. I highly recommend this hotel.
6/8
Response from Property: Dear guest: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Mai Mai Hotel will always stand in this city, waiting for your arrival! Sincerely, Mai Mai
Guest User
M1 Yuexiang King Room
Stayed in Nov 2024
Solo travelers
9 review
5.0/5
Outstanding
Posted on Dec 18, 2024
Very clean and nice I really liked staying here
Response from Property: 親愛的客人： 您好！ 很高興您選擇入住麥麥酒店， 看到您的評價小的頓時呆懵了！麥麥酒店地處繁華地 段，有着都市的熱鬧和方便， 家， 是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家， 酒 店一直希望會用自己的貼心和暖心， 成為您心中的那個家外之家， 期盼您的下次回家！
Gods very own
M1 Large Screen Audiovisual Double Bed Room
Stayed in Dec 2024
Solo travelers
11 review
5.0/5
Outstanding
Posted on Feb 5, 2025
I always camp here if I need a place that’s close to the subway very clean and affordable
Response from Property: 親愛的客人： 您好！ 很高興您選擇入住麥麥酒店， 看到您的評價小的頓時呆懵了！麥麥酒店地處繁華地 段，有着都市的熱鬧和方便， 家， 是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家， 酒 店一直希望會用自己的貼心和暖心， 成為您心中的那個家外之家， 期盼您的下次回家！
Susantraveller
M1 Yuexiang King Room
Stayed in Nov 2024
Couples
6 review
4.5/5
Great
Posted on Dec 19, 2024
Simple hotel with cute design, all that you need, friendly staff, and clean rooms. Near xihu lake is a plus if you are exploring that area
Response from Property: 親愛的客人： 您好！ 很高興您選擇入住麥麥酒店， 看到您的評價小的頓時呆懵了！麥麥酒店地處繁華地 段，有着都市的熱鬧和方便， 家， 是避風的港灣，是温馨的小窩，是温暖身心的一隅。有愛才是家， 酒 店一直希望會用自己的貼心和暖心， 成為您心中的那個家外之家， 期盼您的下次回家！
Guest User
M1 Quiet King Room
Stayed in Apr 2024
Solo travelers
3 review
3.2/5
Posted on May 22, 2024
The room is not cleaned properly, the Wi-Fi is not working properly, and it is inconvenient. For foreign customers, please reset the Wi-Fi.
Response from Property: Dear Guest,Thank you for taking the time to provide us with your feedback regarding your recent stay. We are truly sorry to hear that your experience did not meet your expectations in terms of room cleanliness, Wi-Fi connectivity, and overall convenience.With regards to the room cleanliness, we take this matter very seriously. We will conduct a thorough investigation to understand what went wrong and ensure that our cleaning staff receives the necessary training and supervision to prevent such issues from recurring. We strive to provide a clean and comfortable environment for all our guests, and we apologize for any inconvenience this may have caused you.Regarding the Wi-Fi connectivity issues, we understand how important it is for our guests to have a reliable internet connection. We will have our technical team immediately investigate the problem and take necessary steps to reset and stabilize the Wi-Fi. Additionally, we will provide clear and concise instructions for foreign guests to ensure they can easily connect to the Wi-Fi, eliminating any language barriers.We appreciate your feedback as it allows us to constantly improve our services. Please rest assured that we will take your concerns into consideration and make the necessary adjustments to ensure a better experience for you and all our guests in the future.Once again, we apologize for any inconvenience you may have experienced during your stay. We sincerely hope that you will consider staying with us again, and we assure you that we will do our best to exceed your expectations.Thank you for choosing our hotel.Best regards,