Dockrail Rd, Cape Town, Western Cape, 8000, South AfricaSee Hotel Details
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1 night
Guest Reviews
8.2/10
Very Good
78 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.1
Amenities8.2
Service8.3
Cleanliness8.1
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All reviews(78)
Positive reviews(44)
Reviews with photos/video(6)
Negative reviews(1)
Ibrahim
Standard Queen Room
Stayed in Jan 2025
Business traveler
10 review
9.0/10
Great
Posted on Feb 23, 2025
Helpful staff, clean and modern rooms.
Breakfast was average.
Guest User
Luxury Room, 2 Twin Beds
Stayed in Jul 2024
Couple
2 review
10/10
Outstanding
Posted on Aug 14, 2024
Good location with free water cruise. friendly personnels.
Magole
Luxury Room
Stayed in Jun 2023
Solo traveler
11 review
9.5/10
Amazing
Posted on Jul 31, 2023
The restaurant is the best part of the hotel. The food is amazing, friendly staff as well as amazing drink options.
Vincent
Luxury Suite, 1 Double Bed
Stayed in Dec 2023
Business traveler
6 review
10/10
Outstanding
Posted on Mar 25, 2024
the Breakfast is great, location is also accessable for many places in cape town.
Guest User
Standard Queen Room
Stayed in Mar 2023
Couple
1 review
10/10
Outstanding
Posted on Apr 26, 2023
This is an excellent place to stay, conveniently located in the vicinity of the beautiful waterfront.
Facilities are awesome, staff friendly, good restaurant, though we got to eat dinner only once. But the free breakfast was well stocked, with the staff and chef reaching out to make your special requirements (the best omlette I have had in many years).
Room wifi was good, rooms clean, spacy and comfortable.
One critical note: The shower in the room that I stayed had a transparent partition, which may not be good for certain type of travellers - should at least be translucent.
Sibabalwe M
Stayed in Jun 2025
Business traveler
6.0/10
Posted on Jul 3, 2025
Great and comfortable rooms. However, the food could be improved as well as the time of taking of orders. The staff was so lovely and very friendly so that’s a 10 out of 10! I would definitely come back but hoping for better service food wise.
Response from Property: Dear Sibabalwe, Thank you for taking the time to complete the survey about your stay at aha Harbour Bridge Hotel & Suites. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. Furthermore, we have noted your comments around the food and beverage experience, we have escalated this to the relevant department to ensure this issue does not re-occur again, we sincerely apologize for our shortcomings on this occasion. We hope to see you at aha Harbour Bridge Hotel & Suites again soon! Kind regards,
Sonti N
Stayed in May 2025
Business traveler
10/10
Outstanding
Posted on Jun 6, 2025
The room was spacious, warm,clean all the time and very beautiful, actually everything was perfect. I'm happy I'm I'm happy and I'm very happy.staff was friendly good was very nice and service was excellent I had the best lifetime experience.
Response from Property: Dear Sontin, Thank you for taking the time to complete the survey about your stay at aha Harbour Bridge Hotel & Suites. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at aha Harbour Bridge Hotel & Suites again soon! Kind regards, aha Harbour Bridge Hotel & Suites
Rob D
Stayed in Apr 2025
Couple
8.0/10
Very Good
Posted on May 3, 2025
Customer service is clearly top of the agenda at this hotel. Reception staff were very helpful but the restaurant staff were exceptional. Thandi and Noma were very friendly and helpful and Sesethu was especially welcoming. All of them making breakfast each morning a joy. Especially on my birthday, when Sesethu organised a cake and celebration for me.
Response from Property: Dear Rob D, Thank you for taking the time to complete the survey about your stay at aha Harbour Bridge Hotel & Suites. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at aha Harbour Bridge Hotel & Suites again soon! Kind regards, aha Harbour Bridge Hotel & Suites
Sophia J
Stayed in Feb 2025
Couple
8.0/10
Very Good
Posted on Mar 11, 2025
A nice mid range hotel. Clean. Affordable. Great breakfast. Good staff. Negatives: Located right opposite to the busy and noisy docklands. During our 3 night stay we had to access our D block room via the basement car park. It just felt a bit uncomfortable/unsafe. Reception apologised that one of the entrances was broken. Room service was a bit slow on the first night we arrived. Pool area very tired. Needs a refresh.
Response from Property: Dear Sophia, Thank you for taking the time to complete the survey about your stay at aha Harbour Bridge Hotel & Suites. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart. We hope to see you at aha Harbour Bridge Hotel & Suites again soon! Kind regards, aha Harbour Bridge Hotel & Suites Kind regards, Sihle Griffiths General Manager
Guest User
Stayed in Jul 2025
Other
10/10
Outstanding
Posted on Aug 2, 2025
I had a great experience especially with the service I got from Mfanelo, he has a great customer service, very nice and welcoming. The food was great, compliment to the chefs.
Guest User
Stayed in Jul 2025
Other
10/10
Outstanding
Posted on Aug 2, 2025
What a fantastic experience! Great food, great music and great service from our waiter Mfanelo! My wife and I will definitely visit again!!
Guest User
Stayed in Jul 2025
Solo traveler
10/10
Outstanding
Posted on Aug 1, 2025
My stay was truly enjoyable. The hotel had stunning views, friendly staff especially Temba with a great sense of humor, and a peaceful atmosphere that made my getaway feel special. Everything from check‑in to the amenities was smooth and welcoming. The only downside was the saggy mattress, which made sleeping a bit uncomfortable. Other than that, it was an awesome experience, and I would happily return there again.
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 28, 2025
Excellent stay, special shout out to Yanga on reception who went out of her way to help. And also to the breakfast staff, awesome service every day! Thank you
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 28, 2025
We visited the hotel for their dining experience got the best service at both time we went there. Great customer service and the place was nice and clean. The manager/Supervisor called Themba was very helpful, a waiter who first attended to us Sunday( Sisipho that's if I got his name right) he was great and beyond being friendly. The other weekend Saturday we where served by another waiter by the name George was also lovely and kept on checking on us even though it was buzzing busy. We really loved our visit and hope to see them soon
Guest User
Stayed in Jun 2025
Other
10/10
Outstanding
Posted on Jul 27, 2025
Great service, delicious food, and fantastic music — the perfect combination for a memorable outing! Sesethu took excellent care of us with warm, attentive service that really made our visit special. This place isn’t just somewhere you go — it’s somewhere you experience. Highly recommended!