Calle 35 Norte Entre Calle 6 y Calle 8 S/N, Cancun, Quintana Roo, 77513, MexicoView Hotel Details
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1 night
Hotel Chi Ibal Hu Cancun Guest Reviews
3/5
84 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.1
Amenities3.1
Service3.0
Cleanliness3.0
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All reviews(84)
Positive reviews(33)
Reviews with photos/video(1)
Negative reviews(4)
Anne-Charlotte
Deluxe Studio Suite, 2 Twin Beds
Stayed in Sep 2023
Solo travelers
5 review
1.0/5
Posted on Nov 30, 2023
Very bad experience. I felt very unsafe when arriving due to the location of the hostel. But then I discovered a dirty room (stains on the wall and on the bed shits, hair everywhere, rust on the sink, extra small and dirty shower). The first night, I did not even have a bed cover. I had to ask for it. Also, the hostel seemed very old and almost abandonned. On top of that, the receptionist found me on Instagram by himself and asked to follow me. This is very unprofessional and as a woman traveling alone I really did not feel safe at all. I highly recommand to avoid this hostel.
Guest User
Deluxe Studio Suite, 2 Twin Beds
Stayed in Nov 2023
Solo travelers
1 review
4.2/5
Very Good
Posted on Jan 5, 2024
Thanks trip.com
Guest User
Deluxe King Studio Suite
Stayed in Jul 2024
Solo travelers
1 review
0.5/5
Posted on Aug 7, 2024
Very scary room. It was raining outside and leaking in the room. The white sheets were black and very dirty. I went down and told the front desk to change rooms. No, I stayed there all night and fled early the next morning. It was terrible. It would never happen. shadow.
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4guniang
Deluxe Studio Suite, 2 Twin Beds
Stayed in Oct 2023
Travel with friends
6 review
1.0/5
Posted on Nov 19, 2023
The room is very dirty, the toilet has no cover, the faucet is rusty, the sheets are very dirty, it has nothing to do with luxury, the surrounding environment is messy, and there is no sense of security at all. I suggest Ctrip not to recommend this hotel to Chinese people. The description is completely inconsistent with the actual situation. We are The hotel I chose only because I trusted Ctrip is really disappointing😞.
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Guest User
Deluxe Studio Suite, 1 Double Bed
Stayed in Mar 2024
Solo travelers
6 review
1.0/5
Posted on Apr 19, 2024
The room was not clean and had a strong smell. The waiter (Cuban) said he would cancel the order.