Emporio Cancun - Buy All Inclusive Option Reviews

Being by the beach was amazing. Clear, blue waters. The food left much to be desired but overall would come again.

I would have liked to be closer to Cancun city.. Hotel was looking tired.. Make sure you have transport arranged prior to arrival in Cancun otherwise you will be charged way too much by the taxis as they are all in cahoots together. They were wanting 80 US to start with. We ended up getting a taxi for 60 US which is $100 Australian and caught an Uber back to the airport for $25 Australian? there are no Ubers available at the airport on arrival. 

I had an amazing time here , luxury at a good rate . Great location and perfect photo worthy scenes

Everything in general was way overpriced in comparison to US. Igf you aren't doing the overpriced al inclusive don't bother staying here. It would have been nice to know where look for activities. . Service was great. Gym was tiny.

I really enjoyed my stay at this Hotel. My room did have some really small ants everywhere. The floors in our room needed extra attention. But I didn’t go to stay in my Room. The Amenity’s here are excellent. Guillermo at the pool bar, made us the best Drinks. I loved the location and the Food options. I would book here again.

We love this hotel and especially thanking to the staff and Rocio Escovar for making our stay extra comfortable and feel us very welcome! Thanks to her we stayed twice longer than initially planned and later came back for two more nights . Ocean is beautiful. Security is good , Argentinian restaurant food and service super good . Small things we didn't like was that pool works only till 22:00 which is to us very short as we like to have a swim befor sleep and adults pool only could work till 12. Would be perfect . Also kids in a pool for adults only - need to be more strict . All other was good .

Ocean front - the best choice for room - right in front of the ocean. Food for lunch and dinner is soooo good !! Recommend it

Hotel is spacious and has a nice beach area. Perhaps they have many stairs for some people, as the hotel is built uneven, was no problem for us, you can always take the lift. Liked that they have adults only pools and also the do night Dj music and lights for everyone to enjoy! The room we booked was not available but as to compensate they gave us ‘all inclusive’ bracelets and that made up for it.

Very nice value for the price - staffs were very friendly, pools are beautiful, and food was good. We opted in for the all-inclusive option, and it was worth every penny.

A nice hotel that caters to the "All Inclusive" crowd. If you're looking for a vacation with no surprises and never plan on venturing off the grounds then this is your place. If on the other hand you want get out and explore your surroundings, and try the local food there are probably better options as they treat you like second class citizens. Constantly pointing out that you are not on the meal plan. So getting things as simple as a morning coffee or a drink at the swim up bar is borderline frustrating. This hotel is located in an isolated part of the hotel zone so expect to catch a bus or taxi to the more lively places for food and activities. Great beach, nice pools and and clean upscale rooms

Check in process is horrible, over an hour. Need to wear a bracelet all the time, if you lose it they will charge 3000 mxn to replace it. Breakfast is very avg, restaurant is small, mostly full all the time. The beachtowel system is with plastic card. If you dont exchange back the towels for cards and bring it to checkout, they will charge you 25 usd for each card. Checkout took over an hour too. To leave the hotel after checkout they need to give you a paper that you are not a thief, you need to pass it to the security staff downstairs. Thats the only way you can leave this “prison”. Overall exp is not good, for this money you can find a lot better hotels at the hotel area.

All Inclusive was great. Breakfast, lunch, and dinner buffet. Service by the pool is awesome.

The hotel is really good. I booked the hotel with a nervous mood. But I was very satisfied with the final result. Facilities: To be honest, the facilities are a bit old. The air conditioner at the front desk is not cold (the room is cold). The room facilities are old. I found that the faucet was broken on the first day. Several holes of the shower head were blocked, causing water to leak. Hygiene: It was cleaned very cleanly. Environment: The hotel environment is very good. It has its own beach. The beach is fine, there are many parasols and many places to lie down. There are four hotels in total. Two of them require reservations. Generally, you can make an appointment as long as you make an appointment in advance. The hotel we booked is more delicious, especially the sunset barbecue, pasta and even salad, which are all above standard. Service: Amigo is really good. We did not give tips specifically. They are also very enthusiastic. Whether you give or not, their attitude is very friendly.

The hotel is great. I tipped the front desk and upgraded to a sea view room. The view is so beautiful, it’s not too comfortable to bask in the sun on the balcony. The room is also very good. The bathtub is very big. Taking a bubble bath after a day out is very relaxing.