Iris Hotel Reviews

Good facility! Enthisiastic staff Good foods. I shall come back

The room is a good size. However the bed can be improved in terms of quality. Only 2 pillow given for a double bed. Bathroom was large and adequate. Buffet breakfast spread was big. But a bit lacking for vegetarians. But they did gave us a bowl of noodle soup with mushroom. Not very tasty but they did try. All in all, an average stay for us.

Is goods and nice hotel and restaurant are all best

The room looks a bit tired. But the breakfast is not bad. Price is reasonable. Overall is ok

not recommend if you want a good trip. this hotel has very strictly rule and non flexible. staff is not professional at all, and deliver information very complicated. please be aware of it - you will have to show all ID card of your group members, no matter you go with your family or couple. very annoy and take time when check in. - I asked for extra bed, and fee is about 17$/person, and the receptionist kept saying couldn't put the extra bed in my room and tried to upgrade my room with +60$ extra pay (while my room is 35$ only and I already emailed about booking extra bed and got the response of one extra bed + breakfast ticket). after an hour argue, finally they agreed to put an extra bed in my room, everything was fitted, I have no idea why they tried to reject at beginning. second time tired of their service. - the swimming pool is very tiny and dirty water. tiny like a family pool, not a standard of 4 stars hotel. - there wasn't much food for breakfast, food & drink is out very quick and take a long time to refill, agreed that that was weekend time and they have more customers in their hotel. however they should well-prepared for this. and Breakfast area is kind of dark, they seemed try to save electricity.

Be awareness when you check in and sign the documents, you should read very carefully. because the things receptionist told you not the same with what they wrote. so you probably be charged a lot in penalty when you check out. up to 100$ anyway experience in this hotel made my Can Tho's trip not good at all. If you go with family or friend for travel, not recommend this hotel. If you go for business trip, maybe they can be suitable for your requirement one more thing, they will refuse to issue red invoice if you book their room via these apps. I have no idea why the 4 stars hotel couldn't do the right thing on VAT :)

The room is spacious, recommend to stay

This hotel strictly requires a marriage certificate for any couple. So if you want to bring a girlfriend to the hotel there is no luck. The staff are very unfriendly

Really enjoy the iris chain. Good location and friendly staff. Room was nice and good breakfast

The room was clean and functional. The breakfast was also pretty good. However, the windows had a lot of gaps, so the road noise was a bit loud. I hope they replace the windows with Japanese-made aluminum sashes when they renovate the hotel.

The air conditioner is so-so, everything else is good.

First time staying. Facilities are ok. The location is about 25 minutes' walk from the river. Breakfast was not great. The service staff should be strengthened. The room is not big. But clean. This should not meet the requirements of a 4 star hotel.

It's a pity that the water in the room we stayed in this time was not very hot. The night view from the top floor of the hotel is great.

I am satisfied for the price. The view was nice and the facilities were clean. The staff are also friendly. I want to stay again next time. However, there was a slight smell from the towels and the water in the toilet was very weak. Other than that I am satisfied.