Radisson Blu Resort Cam Ranh Bay Reviews

Response from Property: Xin chào,Thank you for taking the time to share your wonderful feedback from your recent stay at the Radisson Blu Resort Cam Ranh.We are truly delighted to hear that your mini getaway for Mother’s Day and your birthday was such a memorable experience. It is heartwarming to know that you enjoyed everything from our top-notch culinary offerings, the kindness of our staff, to the family-friendly facilities and spa services. We are especially glad your son had a great time exploring all the activities available!Please accept our apologies for the inconvenience you encountered with the bathtub. We appreciate your understanding and are pleased to hear that our team was able to address the issue promptly. It is also great to know that the late check-out helped make your departure more comfortable.It was a pleasure having you as our guest, and on behalf of all the ambassadors at Radisson Blu Resort Cam Ranh, we look forward to welcoming you and your family back in the near future.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

Response from Property: Xin chào,Greetings from Radisson Blu Resort Cam Ranh.I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided — especially the food, hotel surroundings, and the beach — as well as receiving feedback on areas that may need improvement.We would like to express our sincere apologies for any inconvenience you experienced, particularly with housekeeping, room service delays, and the limited number of beach loungers. We also appreciate your comments regarding the Executive Lounge and understand your expectations for a more elevated experience.Your opinion is of utmost importance to us, and we will certainly review these concerns with the relevant departments to ensure better service consistency moving forward.We value your patronage and truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to Radisson Blu Resort Cam Ranh in the near future.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

Response from Property: Xin Chào,Warm greetings from Radisson Blu Resort Cam Ranh.Thank you very much for taking the time to share your recent experience with us. We truly appreciate your detailed feedback, as it helps us improve both our services and guest experience.We are delighted to hear that you enjoyed the relaxing atmosphere, the rainforest pool with water slides, the stunning view from the main pool, and the beautiful sunrise. It’s also great to know that kite flying and other activities brought joy to your family, even under the midday sun.We sincerely apologize for the inconvenience you experienced prior to arrival, especially regarding communication and the inability to pre-book services such as spa treatments and beachfront dining. We understand how important it is to plan ahead, and we are actively working to enhance our pre-arrival communication channels for a smoother guest experience.Regarding your upgrade to the executive floor without access to the executive lounge, we apologize for any misunderstanding or unmet expectations. We will ensure clearer communication moving forward.Your comments about the breakfast buffet layout and the timing of outdoor activities such as coconut harvesting are also well noted. We will review these areas carefully and consider adjusting activity schedules to better suit weather conditions and guest comfort.Thank you once again for your feedback and for choosing to stay with us. We hope to have the opportunity to welcome you and your family back in the future for a more seamless and enjoyable stay.Warm regards,Front Office ManagerRadisson Blu Resort Cam Ranh

Response from Property: Greetings from Radisson Blu Resort Cam Ranh.I am personally reaching out to thank you for taking the time to send us your review and provide your honest feedback on your recent stay with us.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

Response from Property: Greetings from Radisson Blu Resort Cam Ranh.I am personally reaching out to thank you for taking the time to send us your review and provide your honest feedback on your recent stay with us.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

Response from Property: Xin chào,Greetings from Radisson Blu Resort Cam Ranh.I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, and we also sincerely appreciate your honest feedback about the areas that need improvement.We are truly sorry to hear that your experience did not meet your expectations, especially regarding the birthday occasion of your boyfriend. Please accept our sincere apologies for the lack of attention and care shown by our team during such a special moment. At Radisson Blu Resort Cam Ranh, we strive to create memorable experiences for our guests, and clearly, we missed an important opportunity to do so during your stay.Your comments have been shared with the relevant department, and we will use them as a valuable reminder to reinforce training on guest engagement and personal touches, particularly for special occasions.We value your feedback deeply and would be grateful for any additional suggestions you may have. Your opinion is of utmost importance to us, and we are committed to improving our service.We truly hope that you will give us another chance to welcome you back in the near future and provide you with a much more memorable and heartfelt experience.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

Response from Property: Greetings from Radisson Blu Resort Cam Ranh.I am personally reaching out to thank you for taking the time to send us your review and provide your honest feedback on your recent stay with us.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

Response from Property: Xin chao Sir/Madam,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Resort Cam Ranh. We are delighted to read from your review that you had enjoyed your recent stay with us. We are sorry that some aspects of your stay did not wow you. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Cam Ranh, we look forward to welcoming you back.Sincerely, Yen NguyenRadisson Blu Cam Ranh

Response from Property: Greetings from Radisson Blu Resort Cam Ranh.I am personally reaching out to thank you for taking the time to send us your review and provide your honest feedback on your recent stay with us.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Front Office ManagerRadisson Blu Resort Cam Ranh

Response from Property: Dear Zwei Lim Thank you for taking the time to share your feedback from your visit to Radisson Blu Resort Cam Ranh. We are delighted to read from your review that you enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Blu Resort Cam Ranh, I look forward to welcoming you back.Sincerely, Radisson Blu Resort Cam Ranh

Response from Property: Xin chào,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Resort Cam Ranh.We are sorry that some aspects of your stay did not wow you, however, due to the bank is very strickly with us regarding foreign currency, therefore, we have to follow thier standard for currency exchange. We hope to get your understanding and we are very sorry for the inconvenience has caused. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can meet your expectation.Sincerely, Hotel Management

Response from Property: Xin chao, Thank you so much for your amazing review to share your experience with us. We are truly happy to know that we have managed to exceed your expectations in regard to hospitality and service delivered and will not fail to pass your comments to our team members. Again, we thank you for this wonderful review of our resort. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can bring more surprises. Best regards, Front Office Manager

Response from Property: Xin chao Ngoc Tuong Van,Thank you for taking the time to share your feedback from your visit to the Radisson Blu Resort Cam Ranh.We are sorry that some aspects of your stay did not wow you. Please accept our sincere apologies for the shortfalls you encountered as you have mentioned, and those points will be highly taken under consideration and informed to the concern department heads to seek a prompt improvement. We appreciate the feedback and will use it to fine-tune our operations in the hope that upon your next visit we can meet your expectation.Sincerely, Yen NguyenRadisson Blu Cam Ranh

Response from Property: Xin chào,Thank you so much for your encouraging and heartwarming words about the Radisson Blu Resort Cam Ranh team members and particularly the service level of our team, which makes us very proud. We will certainly share your wonderful feedback with our team members, who will be very motivated.Thank you for your kind support. We look forward to the day we will welcome you back and take care of you as we always do.Warm regards,Front Office Manager