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Verified reviews
Location3.9
Amenities3.8
Service3.9
Cleanliness4.1
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All reviews(137)
Positive reviews(34)
Reviews with photos/video(8)
Awesome stay(14)
Offers pick-up/drop-offs(13)
Friendly owner(13)
Awesome amenities(10)
Clean and tidy(8)
Close to airport(8)
Awesome rooms(7)
Negative reviews(3)
Guest User
King Room - Non-Smoking
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 20, 2024
Really nice it’s comfortable
Guest User
Deluxe Queen Room - Disability Access/Non-Smoking
Stayed in Nov 2024
Other
1 review
1.0/5
Posted on Dec 3, 2024
The service I received was nothing short of appalling. Due to a system glitch, my booking was made for the incorrect date, and I was unable to cancel or amend it. Despite promptly rebooking through the same platform and at the same hotel, my request for a refund was outright denied. While I understand policies are in place, this level of rigidity felt deeply unfair and, frankly, inhuman. The customer service team was completely unhelpful, offering no meaningful assistance or solutions. Adding insult to injury, the hotel itself had initially indicated they would honor the refund request, only to later backtrack or be overridden by the platform.
This experience has left me extremely dissatisfied, and I would strongly advise others to avoid booking through this platform. If you must book, I recommend going directly through the hotel’s website, where you may find more flexibility and reliable support. Save yourself the frustration and choose a service provider that values its customers and understands the importance of fairness and empathy.
Guest User
Queen Room with Two Queen Beds - Non-Smoking
Stayed in Oct 2024
Family
1 review
1.0/5
Posted on Jan 16, 2025
Honestly, things were okay until they charged us extra for what I think was unnecessary. Some staff were kind, others not so much. They really were trying to squeeze a buck out of anything they could & it showed.
SimonBM
King Room - Non-Smoking
Stayed in Feb 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Mar 25, 2024
The hotel is a standard one for the price with good facilities and excellent customer service. I will always use the hotel.
6/20
Guest User
King Room - Non-Smoking
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 4, 2024
Excellent service from even before checking in, rang for the shuttle from the airport arrived within 15mins, excellent driver loads of information and pleasant small talk. Lovely room Very welcome after a long day travelling and what a good night sleep. Breakfast was very good in a pleasant area. All the staff were very helpful and made the start of our holiday. Thank you very much only sorry it was just 1night.
Guest User
King Room - Non-Smoking
Stayed in Jun 2024
Travel with friends
3 review
3.5/5
Posted on Sep 11, 2024
The location is good. The room is clean and nice. But there is not enough space for Breakfast.
Guest User
Queen Room with Two Queen Beds - Non-Smoking
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 18, 2024
The room is clean and staff was very kind and helpful. Shuttle bus runs every 30 minutes, and it was convenient. Breakfast was simple, but it was not bad.
I recommend this hotel.
Guest User
Queen Room with Two Queen Beds - Non-Smoking
Stayed in May 2024
Travel with friends
1 review
4.7/5
Amazing
Posted on Jun 10, 2024
all of the staff was, SO NICE. We got an early check-in, to our pleasant surprise. The free airport shuttle was an added bonus. The beds were comfortable and clean, as were the rooms in general. I docked a point due to no walkable access to more than one restaurant, so we utilized A Lot of Lyft rides. Other than that. We had a very pleasant stay. Thank You!! 😊
Anonymous User
King Room - Non-Smoking
Stayed in May 2024
Couples
8 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Great location, clean with full amenities.
Spacious with great shower.
Guest User
King Room - Non-Smoking
Stayed in Jan 2024
Couples
1 review
5.0/5
Outstanding
Posted on Mar 1, 2024
Everything was great - clean rooms, comfy bed, great breakfast, convenient shuttle to airport, very friendly and helpful staff - EXCEPT, in a hotel with “no smoking “ signs all over, we opened our room and were greeted by a very strong smell of cigarette smoke. We arrived after midnight and had to leave early, so I did not request a different room, and boy do I regret that decision. I had the worst night of sleep ever- the smoke smell was so strong. So if you plan to stay here, be sure you don’t get room 217, and ask if the room you are assigned was ever a smoking room. That’s all I can figure is what happened here. I would be very leery of staying here again based on what happened, and in spite of all the nice amenities the hotel offers.
Man
Deluxe Queen Room - Disability Access/Non-Smoking
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Dec 26, 2023
Good location, free shuttle bus, good breakfast, bed is good. Service are good.
Guest User
Deluxe King Room - Non-Smoking
Stayed in Feb 2023
Couples
1 review
5.0/5
Outstanding
Posted on Mar 23, 2023
It was a great experience that I have enjoyed. Staff was really. Breakfast was good and appetizing.
Guest User
King Room - Non-Smoking
Stayed in Jul 2023
Solo travelers
13 review
4.0/5
Very Good
Posted on Aug 19, 2023
The bag breakfast in the morning was disgusting. A stale blueberry muffin and and really green banana is not my idea of breakfast.
Amaranta Reynoso
Queen Room with Two Queen Beds - Non-Smoking
Stayed in Dec 2023
Family
3 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Excellent service, super nice bed and spacious room.
Guest User
Deluxe King Room - Non-Smoking
Stayed in May 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jun 28, 2023
The facility was super clean and organized. The staff was very helpful, friendly, and professional. They all were able to help us out in a timely and efficient manner. They went out of their way to make sure that we had bags for breakfast since we left so early in the morning. The shuttle service and location is a bonus. Very convenient having the shuttle service and close proximity to the airport. I recommend this hotel and 100% would stay here again!