Top 5-Star Hotels in Cairo

If we consider Egyptian standards, this hotel in Cairo is probably one of the best. If we refer to the European standards of 5-star Kempinski hotels, there would be a lot to correct. From the fact that the staff should respects privacy (they just walk into the room, while I were naked going to shower and then leave, without apologizing and laughing loudly), to the fact that there is a glass screen in the shower (same in 3 different rooms) leaking water, floods the bathroom or, say, the security service harassing you at 2 in the morning because of a ”suspicious” item in the suitcase, although the same thing was in the suitcase of the previous two arrivals and no one paid attention (it was a steam iron). In general, the staff is forced to be polite and they are very slow. Just a very kind restaurant receptionist and one nice waiter in Osman restaurant. I believe that this is the maximum that Kempinski manages to achieve in terms of its own standards considering the mentality of Egypt.

The military runs this hotel. It is alcohol-free. People were smoking everywhere, which may or may not bother others. The breakfast and dining services were good. The room was clean but a little dated. The hotel is beautiful inside and out. The staff was helpful and always willing to answer questions and offer assistance. The reception desk is not manned 24 hours a day. I was disconnected/hung up on 3 times when trying to confirm that someone would be able to check us in when I arrived after midnight. I was told it would be fine but we had to wait for someone to check us in. The pool was great and we have no complaints. We had arranged a driver to take us on our tours so I am not sure if the location is good or not. Great hotel and would recommend it.

This hotel was fantastic. My entire family was sad to leave. We could have stayed another week. The rooms are beautiful, the beds luxurious, the restaurants fantastic. The restaurant Saigon was out of this world. Make sure you order the sushi. It’s quite a presentation. Our waiter and busboy were attentive and nice. The belly dancing show at night was so much fun to watch. I really appreciated the bouncer and manager accommodating us and helping us get into the show the first night we arrived. If available, try and get a room associated with the fairmont gold lounge. The breakfasts are out of this world and the happy hour can substitute for dinner since there is so much food. Everyone remembered our name. Special thanks to Amir, Mohammed, salma, salma and abanoub for making us feel welcome everyday. Last but not least, the teenagers loved the rooftop pool and spent many hours there everyday. The staff were super attentive to them and catered to their daily multiple smoothie orders. Like to thank Mahmoud, Mohammed, walid Salem, moustafa ,and mohy for taking great care of them everyday. We toured some of the other nice hotels, but in my opinion, this one was the best and most beautiful. Egypt has been on my bucket list for 15 years. It was a fascinating city with so much rich history. We were well taken care of by our your agency, seeegypt tours. . Would highly recommend them for all your needs around the city. Thanks to all the wonderful people we encountered that made our vacation extra special.

The hotel is a great place to recuperate and layover before flying out from Cairo International Airport. It’s easy to get to from terminal 3 via the link bridge. The staff are friendly especially Aziz who was exceptionally and helpful. We did a day trip before our flight in the AMs. The only problem is ordering an uber and getting it to come to the hotel lobby. I don’t know why but several drivers cancelled because the location picks up the arrival terminal instead of the hotel. The hotel has shuttles though that go to the city. Breakfast was also good and the staff was amazing. Peaceful atmosphere away from the airport lounges and chaos at the airport.

Amazing service! The room and the hotel are top class and the staff is really polite. Michael Samy is particularly extremely friendly and supportive. I've visited this hotel many times, and each time Michael is always there to help and is so genuine. He goes beyond expectations in getting me everything I need, from a private car to general enquiries. Thank you Sonesta and Michael Samy for making this hotel my go to stay in Cairo.

We arrived to Cairo to stay at the marriot hotel, a former beautiful palace. Unfortunately and even though we were given a really nice garden view room, we had some problems (noises) with the bathroom pipes during the night. Nevertheless the following day we explained the problem and we were not only changed without any question but offered an even better room! Thanks Qamar for all your help! This is what a 5 star hotel should be!

The most satisfying breakfast during my trip to Egypt! The breakfast closest to the Nile River, the environment is great, the breakfast ingredients are very fresh, and the taste is good. The room environment is a little old, and it can't be compared with the same level in China, but after going to 5-star hotels in Aswan and Luxor, I feel that this one is super cost-effective, hahahaha

Semiramis Intercontinntal is the best IHG properties. Every time I stay at this hotel my loyalty to IHG increase. It has a great local ion facing the Nile river and located at the center of Cairo. All hotel staff are professional and very friendly which makes you feel that you are at your home with your family. Room size is large and very clean. On top of that, the hotel is taking all hygiene measures into account. When it comes to the food, the hotel have many choices and all are having a great taste. Semiramis Intercontinental is positively way far than many of IHG other properties. At the end I would like to send special thank to Mr. Mohamed Senousi, Mr, Mahmoud Yahya, Mr. Gergis Mikhael, Mr. Michel Yacoub, Mr. Hassan Mohammed ( Night & Day Restaurant) and Mr. Ehab Fawzy.

The hotel and staff were phenomenal. The reason I took one smile away for facility, was I wanted to get a pedicure and they gave a referral in the mall that was terrible. They should not refer anyone there; it was uncomfortably juvenile in the environment. I ended up leaving after waiting 30 minutes listening to workers talk, argue, show pictures on each other's phones. Other than that, it was an incredible experience. Khaled Abdelkhalek with the concierge was outstanding. He was taking care of every need. I booked 2 tours thru 4 Seasons with Marwa, she is on an entirely different universe, so intelligent, kind, intuitive, and I could keep going with praise. If you ever need a tour, she is the one for you!! I also had Mohammed as the driver, between Marwa and Mohommed, they are the dynamic duo. I feel so fortunate and honored to have met and been able to spend time with them. I had several hours to wait for my flight, so I sat in the lobby and had something to eat and drink, they were so accommodating. I do not recall if her name was Daliah or Liza but she was great. Took care of me and was very kind. I travel a lot alone, and it can be tricky sometimes, but the people at the 4 Seasons made it seamless and like home!

The room was older than in the photos and as a panoramic view of the Nile, we had a view of a slab on one side and construction on the other.