The Japanese traditional Ryokan with large garden.Renewed in 2016.
GGuest User2024.11.16
Extraordinary experience stay. Staffs are friendly and helpful. They hv english speaking staffs and manager. I feel I am very valued guest. Velvet parking. Room is spacious and very well maintained. Guest area is very comfortable and will different kinds of drinks and snacks. Very relaxing to stay in the hotel. Onsen is brilliant with both indoor and outdoor. They offer different drinks at the onsen area to keep u hydrated and relaxed. Overall super satisfying experience. Worth all the money! And wish I could visit again soon.
A stay at Dormy Inn Premium Otaru Natural Hot Spring places you in the heart of Otaru, within a 10-minute walk of Nichigin-dōri and Sakaimachi Street. This spa hotel is 0.6 mi (0.9 km) from Otaru Canal and 16.4 mi (26.3 km) from Kiroro Resort.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access and a vending machine.
Enjoy a satisfying meal at kitanobannya serving guests of Dormy Inn Premium Otaru Natural Hot Spring. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 245 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Partially open bathrooms with showers feature rainfall showerheads and bidets. Conveniences include phones, as well as desks and blackout drapes/curtains.
Ffuzz2025.01.28
I booked a dbl room during winter trip and didn't want to haul my luggage in the freezing snow. Very convenient and literally acrosss the street from otaru station. Room is a bit old and small but I don't mind. Bathroom is clean. Towel is clean. Pillow is a bit small. Onsen was great. Lobby served fresh grounded coffee all day and night. 1 min walk to Lawson for late night cravings.
Located in Otaru, Grand Park Otaru is connected to a shopping center, within a 5-minute drive of Sakaimachi Street and Otaru Music Box Museum. This 4-star hotel is 2.1 mi (3.4 km) from Otaru Canal and 16.5 mi (26.5 km) from Kiroro Resort.
Make use of convenient amenities such as complimentary wireless Internet access, ski storage, and shopping on site. Additional amenities at this hotel include wedding services and a vending machine. The ski shuttle (surcharge) makes getting to the slopes a breeze.
At Grand Park Otaru, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 296 air-conditioned rooms featuring refrigerators. Complimentary wireless Internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
SSheila WZJ2024.12.18
Served by a Sri Lankan hotel staff named Dilruk. Our check in was managed professionally by him. Had a pleasant check in procedure. However, the room wasn't cleaned properly when we checked in, hair was found left beside the bathtub. Concern was raised to a trainee hotel staff on the checkout date, he just said sorry that's it. I think there will be a better way in extending apologies on this matter.
Excellent
650 reviews
4.4/5
Price from
PHP 4,225
per night
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When you stay at GRIDS PREMIUM HOTEL OTARU in Otaru, you'll be in the historical district, just steps from Sakaimachi Street and 6 minutes by foot from Otaru Canal. This spa hotel is 0.8 mi (1.2 km) from Otaru Music Box Museum and 1.4 mi (2.2 km) from Shin Nihonkai Ferry.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a vending machine.
At GRIDS PREMIUM HOTEL OTARU, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 142 air-conditioned rooms featuring LCD televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and bidets. Conveniences include safes and free tea bags/instant coffee, and housekeeping is provided daily.
XXander Wang2024.12.13
This is a great hotel smack bang in the centre of Otaru, close to everything you need. The service was prompt and the hotel room nicely designed. The lights were lovely. Our favourite part was the outdoor onsen on the roof top which could get quite popular even at low season. Don't know how it would work in high season. Great value for money. Room had a good view too!
A stay at Hotel Torifito Otaru Canal places you in the heart of Otaru, steps from Sakaimachi Street and Nichigin-dōri. This hotel is 0.2 mi (0.3 km) from Otaru Canal and 16.6 mi (26.7 km) from Kiroro Resort.
Make use of convenient amenities such as complimentary wireless Internet access, a reception hall, and a vending machine.
At Hotel Torifito Otaru Canal, enjoy a satisfying meal at the restaurant. Buffet breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 128 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless Internet access is available to keep you connected. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
CCharlesHeng2025.01.19
This hotel is perfectly situated at the end of the famous Otaru stretch of shops parallel to the Canal. It also has parking that’s reasonable priced and a public bath on the ground floor. Rooms were ideal for a short stay and we found it most suitable for us. Wonderful staff too! Thank you
Authent Hotel Otaru is centrally located in Otaru, a 3-minute walk from Otaru City Art Museum and 7 minutes by foot from Otaru Canal. This spa hotel is 0.9 mi (1.5 km) from Otaru Music Box Museum and 1.4 mi (2.3 km) from Shin Nihonkai Ferry.
Relax at the full-service spa, where you can enjoy massages. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a banquet hall.
Enjoy French cuisine at Casablanca, one of the hotel's 3 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 175 air-conditioned rooms featuring refrigerators and LED televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms with shower/tub combinations feature deep soaking bathtubs and rainfall showerheads. Conveniences include phones, as well as desks and free tea bags/instant coffee.
YYen 13032025.02.04
Very nice hotel, the lobby is big and nice, allow us to check in at 2 pm. There are some reception staff that can speak mandarin as well. We booked a room for 3 people with 3 single beds. The room is bigger than expected and the washroom is more spacious as compared to others I have stayed in before.
Pros is near the Otaru Canal, from the hotel just walk straight all the way will reach Otaru canal. Opposite the hotel there is a Lawson, convenient to buy stuff.
Cons is slightly far away from JR station and you will need to walk about 10 mins.
The Hotel Sonia Otaru is an ideal spot for travelers wanting to discover the city. The Hotel Sonia Otaru is an ideal choice for travelers who want to take in the sights and sounds of Otaru. With JR Otaru Station just 900m away and Sapporo Okadama Airport only 37km away, transportation is very convenient. There is no shortage of things to see in the area, with the Otaru Steam Clock, Kitaichi Glass Otaru and Otaru Romankan all nearby. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Otaru hotel features parking on site. Guests tell us the location of this hotel is fantastic. For guests traveling with families, this hotel is consistently one of the most popular choices.
GGuest User2024.12.19
That’s very convenient place and easy access to many places .. either for foods or viewing .. just perfect locations and friendly staffs ❤️
Hotel Neuschloss Otaru is perfectly located for both business and leisure guests in Otaru. The property features a wide range of facilities to make your stay a pleasant experience. Free Wi-Fi in all rooms, facilities for disabled guests, Wi-Fi in public areas, car park, room service are there for guest's enjoyment. Some of the well-appointed guestrooms feature television LCD/plasma screen, carpeting, linens, locker, mirror. Take a break from a long day and make use of hot tub, sauna, hot spring bath, spa. For reliable service and professional staff, Hotel Neuschloss Otaru caters to your needs.
AAnonymous User2025.02.04
It says there is a shuttle bus and you need to call to book it, but the front desk can't speak Chinese or English. How can I book it? Did Ctrip cooperate blindly without understanding the actual situation? The room is very dark and the layout is very depressing. It is very suitable for shooting horror movies. The environment nearby is good. You can live in the city. It is cheap and comfortable. You can take a taxi to take pictures in the morning, or take the bus.
With a stay at Hotel Nord Otaru in Otaru, you'll be in the historical district, just steps from Otaru Canal and a 1-minute drive from Otaru Music Box Museum. This hotel is 1.3 mi (2.1 km) from Shin Nihonkai Ferry and 2.3 mi (3.8 km) from Otaru Tenguyama Ropeway.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless Internet access.
Enjoy a satisfying meal at sizzle serving guests of Hotel Nord Otaru. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 98 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include phones, as well as safes and desks.
AAlexxMixx2024.02.18
Fantastic location overlooking the canals in Otaru.
Best thing about the hotel was having a separate bathroom and a separate toilet… Especially useful when travelling with families!
Gorgeous stained glass window and you can see the amazing sunset from the top floor as well 
Reception was large and the front desk folk were very friendly and helpful.
Overall would highly recommend this hotel 

Set in a prime location of Otaru, Asarigawa Onsen Hotel puts everything the city has to offer just outside your doorstep. The hotel has everything you need for a comfortable stay. 24-hour security, laundromat, daily housekeeping, wheelchair accessible, Wi-Fi in public areas are just some of the facilities on offer. Designed for comfort, selected guestrooms offer television LCD/plasma screen, clothes rack, mirror, slippers, towels to ensure a restful night. Recuperate from a full day of sightseeing in the comfort of your room or take advantage of the hotel's recreational facilities, including hot spring bath, skiing, massage, tennis courts. Friendly staff, great facilities and close proximity to all that Otaru has to offer are three great reasons you should stay at Asarigawa Onsen Hotel.
GGuest User2025.01.19
The room was pretty good. I stayed here for two days. I went back to Otaru City one day, skied the other day, and took a hot spring bath at night. There is an izakaya called Xiliu nearby. The food is very good. I drank a little wine and took a hot spring bath every day before going to bed. It was very comfortable~
The ski resort is very good, not many people, the snow is very powdery, and all equipment can be bought/rented. Beginners can go there to play empty-handed.
Excellent
82 reviews
4.3/5
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PHP 3,149
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4.6/5
Outstanding
CchoiddonggoIt was really... really the best. It was nice to take a walk right in front of the Otaru Canal, and the staff were all kind and nice! When communication wasn't good, the staff used a translator to explain everything to me one by one, so I was able to enjoy my stay without any difficulties. I also liked the large public bath! The baths change every hour, so I could use both at night and in the morning! And the outdoor bath was really the best. It was really charming and nice when it snowed!!! And.. I left my wallet in a taxi on the way to Otaru Station after checking out, and I really, really want to thank the staff who came to find it for me as if it was their own business!! Thanks to them, I had good memories until the last day of my trip. 😍😍
IInn SIAA boutique style heritage building with high end art deco architecture designed hotel. Style, class of its own with high-tea style breakfast. The chef was of top-notch with well-balance crafted menus. The taste was exemplary good. I enjoyed the wine tasting too and love the OTARU dry white wine and OTARU beer. Lightings and ambiance atmosphere and helpful and friendly staff. Walking distance to heritage financial street and OTARU canals.
MMoxiIt seems that there is no cleaning service. We stayed for 3 days and saw a pack of replaced towels at the door every day. Breakfast is also relatively single, breakfast for three days is exactly the same...
YYutyI stayed here on a trip with my girlfriend whom I hadn't seen in a long time.
We came by car from Sapporo, and it was close to Otaru city, so there was a parking lot and it was easy to access.
My first impression was that it was luxurious for the price, and for a moment I thought I had come to the wrong hotel.
The room we stayed in was on the top floor, the 8th floor, and it was clean and had a great view.
For dinner, we had the 2,800 yen sashimi set meal.
Everything was fresh and delicious.
I was impressed by the garnish (like collagen) that I had never seen before.
There were two types of hot springs, and the open-air bath was especially good, but
There was only enough space for two people to sit, both inside and outside, so it was disappointing that there was no place to relax after the sauna.
In the end, there were so many people that I couldn't sit down after the cold bath, so I just sat in the area to wash my body.
I wish they had more chairs.
My trip with my girlfriend became a good memory.
Thank you.
GGuest UserI like this hotel very much. Although it is not big, it is very comfortable for one person to live in. The window design is good and can be opened for ventilation. It is also very healing to see the distant scenery from the window. You can also soak in the hot spring 24 hours a day. The location is also very good, very close to Otaru Station, and there are many food and convenience stores around.
TTaotieVery good traditional Japanese hotel, with hot spring bath, breakfast is very rich, very close to the ski resort, there is a bus directly to the city of Otaru, there is a hot pot restaurant opened by Sichuanese next to it, the taste is very good.
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