Hilton Garden Inn Bristol City Centre

Hilton Garden Inn Bristol City Centre Reviews

Hilton Garden Inn Bristol City Centre

Temple Way, Bristol, BS1 6BF, United KingdomView Hotel Details
Hilton Garden Inn Bristol City Centre
Hilton Garden Inn Bristol City CentreHilton Garden Inn Bristol City CentreHilton Garden Inn Bristol City Centre
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Hilton Garden Inn Bristol City Centre Guest Reviews

4.3/5
Very Good
79 review
Verified reviews
Location4.4
Amenities4.1
Service4.3
Cleanliness4.5
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All reviews(79)
Positive reviews(75)
Reviews with photos/video(9)
Great location(22)
Clean and tidy(21)
Friendly staff(21)
Awesome stay(19)
Awesome rooms(19)
Convenient location(16)
Easy to get around(13)
Negative reviews(4)
Tcanelfe
Queen Room
Stayed in Feb 2025
Couples
1 review
4.0/5
Very Good
Posted on Mar 2, 2025
It was fine for a Hilton. Basic breakfast, the heating didn’t work properly. The room was nice and spacious.
Response from Property: Thank you for your review and to hear you enjoyed your spacious room. We hope someone was able to assist you with the heating controls whilst you were here to make your stay more comfortableReservations Team
Guest User
Twin Room
Stayed in Feb 2025
Family
3 review
4.7/5
Amazing
Posted on Mar 10, 2025
Very pleased with our 2 rooms, clean with comfy beds. Good service from all staff Thankyou
Response from Property: We are so glad to hear you enjoyed your stay with us. Look forward to welcoming you back again in the futureReservations Team
Guest User
Queen Room
Stayed in May 2024
Solo travelers
4 review
4.0/5
Very Good
Posted on Jun 6, 2024
The location is prime, proximate to train station, city centre and shopping mall, the room is decent but the bathroom is a bit small. Breakfast is nice.
Response from Property: Dear Guest, Thank you for taking the time to share your recent experience in our hotel and for giving us perfect feedback. We are expecting to welcome you back to our hotel next time you will travel to our area.Kind Regards, Moheb Joseph Operations Manager
Madeline
Queen Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Nice room, very clean and bathroom was nice and clean too. Location is good with a bus stop just outside which takes you to the centre but also is very quick to walk
Response from Property: Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI Bristol
Guest User
Queen Room
Stayed in Sep 2024
Business travelers
4 review
4.5/5
Great
Posted on Jan 17, 2025
It’s close to train station, very standard hotel and a bit old. The bathroom is not easy to use.
Natchan1234
Queen Room
Stayed in Apr 2024
Couples
27 review
5.0/5
Outstanding
Posted on May 3, 2024
Very good the hotel is nice and it is really really good clean and convenient
Response from Property: Dear Natchan1234Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI Bristol
Guest User
Queen Room
Stayed in Aug 2024
Couples
1 review
4.5/5
Great
Posted on Nov 29, 2024
Room was clean and functional. Check in was smooth. Location was very close to the train station.
Andreina
Queen Room
Stayed in Jul 2024
Couples
2 review
5.0/5
Outstanding
Posted on Aug 25, 2024
The hotel is very nice, the location is good because it is close to the city centre and the train station, the rooms are comfortable.
Response from Property: Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI Bristol
Winwin Mak
Queen Room
Stayed in Jul 2024
Business travelers
38 review
5.0/5
Outstanding
Posted on Sep 15, 2024
The room was quiet, clean and with all the necessary facilities. The position of the Hotel is great, literally 10 minutes walking distance from the city center.
Response from Property: Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI Bristol
Guest User
Twin Room
Stayed in Sep 2024
Travel with friends
2 review
3.2/5
Posted on Oct 14, 2024
The beds are very bad but service and location are great. Very clean hotel too
Response from Property: I am sorry to read that our services and facilities were not up to your satisfaction and I would like to apologise for any inconvenience this has caused you and we will do our utmost to offer you the best service. With the help of our guests we can improve our future services and facilities. We hope to welcome you again soon in our hotel!
Guest User
Queen Room
Stayed in Oct 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Nov 30, 2024
Clean room. Nice and quiet. Friendly staff. Easy parking.
Romeo’s
Queen Room
Stayed in Jan 2025
Couples
2 review
5.0/5
Outstanding
Posted on Feb 26, 2025
Best I’ve ever slept in bed are so comfy
Guest User
Twin Room With Park View
Stayed in May 2024
Family
3 review
2.0/5
Posted on Jun 21, 2024
Room was very small, beds extremely uncomfortable very hard, room was claustrophobic. The breakfast was dreadful. Bacon was cold and hard fried eggs were raw scrambled eggs were overdone fried tomatoes/grilled tomatoes were hard not cooked enough, there was no fruit in the fruit bowls I had to ask for water the water container was empty.. very disappointing didn’t enjoy my stay won’t stay there again.
Response from Property: Dear Guest Thank you for your feedback, we are sorry to hear your stay was not as expected, all the feedback have been passed on to the team to ensure they will be rectified. Please can I ask that in future that report this immediately to give us an opportunity to put things right for you. Team HGI Bristol
Guest User
Queen Room
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 20, 2024
breakfast buffet was extraordinary!
Response from Property: Dear Guest, We are truly heartened to receive your generous review of Hilton Garden Inn Bristol, Thank you for letting us know how much you enjoyed it, we are especially pleased that you found our breakfast selection extraordinary.We look forward to having you with us again soon. Kind Regards, Moheb Joseph Operations manager
Oliver
Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 15, 2024
Lovely room, friendly staff, accessible. Great stay!
Response from Property: Thank you for letting us know how much you enjoyed it, we are especially pleased that you felt well-looked after. We look forward to having you with us again in the near future.Kind Regards,Team HGI Bristol